Your Input Please Rizk promo

[Dinahnana]

Is it just me or do the Rizk promos suck big time. All the fanfare in emails about getting 50 free spins when you level up but you only get 10 free spins for 5 days which is almost next to useless.

Personally I am tired of abysmal RTP sessions of under 75% for 10 months now and am down about €2300. I sent a bitch and moan PM to the Captain last week but that went unanswered. I tried another deposit today and did play DOA but when I got to €18 or so I played the new Quickspin slot and got nothing but dead spin after dead spin. I did manage free spins but only got 3x my bet.

I know the Captain is on vacation and probably won't read my response till he gets back although I am not sure I will get a response.

At any rate I am just waiting for the next five days to play those 10 free spins a day at really shitty slots and then I will be closing my account. The clincher for me is that unless you deposit you will never get any freebies which as a loyalty programme sucks. Also being through 83 wheels of loss and never once getting super free spins is getting very old.

I have had other casinos with similar or even with less loss that compensated me better. Rizk really needs to re-think their loyalty programme imho.

I am not a bitter gambler but after 10 months of loss after loss in this casino I can't help but bitch.

How many of you out there have felt the same or similar way that I do regarding Rizk loyalty programme.


P.S. I am in no way attacking the Captain or Rizk since they are awesome upbeat folks I am just not happy with how they reward the longtime losers.

 

[interlog]

I only play at Rizk when I want to play Novomatics because the casino that I use most doesn't have them.

The wheel of Rizk is just a load of bollocks in my opinion. As a fairly low roller I am never going to get the big prizes despite this wheel allegedly being random. There have been many comments made about it across a few topics and it has been indicated by the Captain (either directly or indirectly) that the wheel is weighted depending on the bets done across the session.

There are other casinos out there that reward players differently and perhaps better.

And I still despise having to pay a fee when depositing with a debit card and on top of that pay if I am lucky enough to make a withdrawal.

 

[Dinahnana]

I only play at Rizk when I want to play Novomatics because the casino that I use most doesn't have them.

The wheel of Rizk is just a load of bollocks in my opinion. As a fairly low roller I am never going to get the big prizes despite this wheel allegedly being random. There have been many comments made about it across a few topics and it has been indicated by the Captain (either directly or indirectly) that the wheel is weighted depending on the bets done across the session.

There are other casinos out there that reward players differently and perhaps better.

And I still despise having to pay a fee when depositing with a debit card and on top of that pay if I am lucky enough to make a withdrawal.

+100% on your last comment. The wheel ought to be truly random and not weighted towards the high rollers cause lets face it 90% or higher are low to medium rollers and without us there would be no casino at all. If just one time during my 83+ ( extra wheel days) I got the super free spins I may feel different but as it stands now I know I will only end up with 5-10 free spins on slots that have a 10p steak.

Also when I send a Pm to a rep be it either important or just my BS I do expect it to be answered but after a week I know it will not and I sent another one today and got an auto response that the Captain is on vacation. Fair enough but I doubt I will hear back based on my last PM not being answered.

The only reason why I felt to vent my utter frustration is that I know many of us are low or medium rollers and I feel in general in the casino world we often get over looked and ignored for the most part. Also if us low rollers stopped depositing anywhere then there will be many casinos that would be out of business. So I guess I ask for low rollers who deposit quite frequently to be treated better.

To end this post I am looking forward to closing my Rizk account when the 5 days are over. It's a pity since I was really excited about them getting into the market in Ireland but in the end it was a big let down for me anyway.... Just wait for it probably tomorrow or the next day I will get a deposit bonus After I have spent my weekly bankroll. Forgive me my fellow meisters for such a negative post but I am truly pissed off and felt the need to vent so rant over.

 

[goatwack]

The wheel is one thing, but that last promo was utter pants to be fair.

Doesn't make them a bad outfit, they're one of the best, but the promos need some work

 

[Jono777]

I love Rizk, especially after what the Captain / you guys did for me last year

I do however never seem to have any luck there whatsoever and as frustrating as it maybe, thats all I put it down to is luck and nothing more.

With regards to their promos, yes agreed they could be a lot better but bear in mind a player who hits a decent session can level up over and over again with no deposits, multiply this by a fair few players and wager free returns and that's where the cost could lie perhaps??

The Cap'n mentioned improved rewards (but probably with WR) a few months back, not sure if this got scrapped or is work in progress

 

[Dinahnana]

I love Rizk, especially after what the Captain / you guys did for me last year

I do however never seem to have any luck there whatsoever and as frustrating as it maybe, thats all I put it down to is luck and nothing more.

With regards to their promos, yes agreed they could be a lot better but bear in mind a player who hits a decent session can level up over and over again with no deposits, multiply this by a fair few players and wager free returns and that's where the cost could lie perhaps??

The Cap'n mentioned improved rewards (but probably with WR) a few months back, not sure if this got scrapped or is work in progress

I am not disputing the rep that this casino has and I agree with it. They are an awesome outfit. If they improved the wheel so that everyone low roller and high roller alike got the same fair shake at the jackpot or super free spins then that would be a big achievement. Since my lifetime RTP is very low I have very little incentive to continue to deposit there. Hell I get a better deal at other accredited casinos when I am on a losing streak. Case in point I got free spins at Red Flush and ended up cashing out over the xmas period with them even though I hadn't deposited there in a while. Rizk rarely gives freebies unless you deposit for them.

To me it's not about luck but it's about how the casino opts to treat players like myself who have little luck. In the past the Captain has been generous to me when I lost but only after I contacted him. Other casinos will throw a freebie be it a Red Letter day at 32 red or something similar without having to contact the rep. I am for the most part a loyal customers to the casinos that I like to play at most frequently and would like to be rewarded for my custom especially after such dismal RTP on most sessions. It's not like you can rack up loyalty points there that can be redeemed for free spins or credits.. I agree the loyalty programme at Rizk ought to be overhauled.

 

[Harry_BKK]

Well, i feel somewhat quilty now for having made a thread earlier this week with their latest promo. I admitted that it is skinny but it is wager free.

I leveled - up one time 2 levels with $1.18 and $0.09 - 0.027 bets, all on DOA. So sometimes you don't even need to deposit.

Now let's do some maths, as i see it you need to wager in real appr. $200-300 for one level, with a little smarter play it is around $150 or at ultra low rolling just about $100. On average that is $3.50 - 10.50 for the casino. So please tell me how much in rewards would you expect or find acceptable?

At VS you get appr. $0.30 - 0.50 in cashback for wagering $100, for some slots it can be up to $0.75.

What i can confirm is that if you spin on average with $1 and higher you will see better rewards. That is not even medium rolling yet. If you do $3 on average you will see super and mega spins.

They are also improving once you get past level 250.

However, i agree though the rewards could be better but taking in account the above numbers what more shall we ask for when it is wager free?

And i can safely tell you that a casino does not rely on us low and medium rollers. Just look at some of the races, people need to invest 10,000's every month to get to those positions. Those and the whales are keeping a casino profitable. We are small fry that is just about a break even for a casino.

EDIT: just one example - in December i made it once to 6th or 7th in the race at VS during my marathon (can't remember the exact ranking). I had deposited 18K and withdrawn 11K. Now I might have been somewhat unlucky but i think it gives you a good idea what kind of funds are needed to get to the top positions in a race and those are the most profitable players for a casino.

 

[goatwack]

Well, i feel somewhat quilty now for having made a thread earlier this week with their latest promo. I admitted that it is skinny but it is wager free.

However, i agree though the rewards could be better but taking in account the above numbers what more shall we ask for when it is wager free?

And i can safely tell you that a casino does not rely on us low and medium rollers. Just look at some of the races, people need to invest 10,000's every month to get to those positions. Those and the whales are keeping a casino profitable. We are small fry that is just about a break even for a casino.

I have no doubt that the rewards/ perks are great once you get a good session underway and that they like to include players by giving out quite a few freebies. My only gripe is that I don't see much in the way of bonuses from them, and that last promo would not entice me to deposit there at that particular time.

When I see games like Aloha and Starburst, coupled with being spread out over five days, it doesn't get me scrambling to find my debit card. At least release all spins collectively or just do a straight up deposit match. 60p of wager-free winnings isn't fit for purpose, and this sort of promo serves only to make me avoid them for that duration

 

[Harry_BKK]

I have no doubt that the rewards/ perks are great once you get a good session underway and that they like to include players by giving out quite a few freebies. My only gripe is that I don't see much in the way of bonuses from them, and that last promo would not entice me to deposit there at that particular time.

When I see games like Aloha and Starburst, coupled with being spread out over five days, it doesn't get me scrambling to find my debit card. At least release all spins collectively or just do a straight up deposit match. 60p of wager-free winnings isn't fit for purpose, and this sort of promo serves only to make me avoid them for that duration

Understand mate, wouldn't be jumping either to load my Ecopayz account. I can assure you that if you start playing regularly at Rizk you will find pretty often a 50% chip in your rewards section. At the end of the day it is all a "give and take".

I'm just happy that all the extras are wager free and hope Rizk will keep them that way. That is why is play close to 100% of my time now only at Rizk and VS, unless i want my Viper fix then it is 32RED. I'm done with bonuses, rather 1 or 2 days not playing then wagering for hours just to bust before I complete the WR. Or I play with lower bets, I don't need to make a profit (although that is nice to have), so the bet size does not matter that much and if I lose a few hundred / month then that is not much more than any other hobby would cost.

 

[aceking123]

Hi not sure about that harry a 50% match cant say ive ever seen one , the wheel thing is what it is , take it with a pinch of salt im around the same as osulle in terms of wheel , promotions are rare( other than the wheel , top that up with cost YOU the player to deposit via card & then a cost at withdrawal with no extra RTP , then you can see why the players grumble .

i play there not weekly, sometimes i do a couple in a week , got trashed today & magic mirror game is munching funds 200+ spins no feature normal bollocks to be frank , but other than the wheel really what is there to keep you playing thats about it as far as my play goes.

good points is fast payments , good rep & pretty trusted here @ casinomeister.

 

[Harry_BKK]

Hi not sure about that harry a 50% match cant say ive ever seen one , the wheel thing is what it is , take it with a pinch of salt im around the same as osulle in terms of wheel , promotions are rare( other than the wheel , top that up with cost YOU the player to deposit via card & then a cost at withdrawal with no extra RTP , then you can see why the players grumble .

i play there not weekly, sometimes i do a couple in a week , got trashed today & magic mirror game is munching funds 200+ spins no feature normal bollocks to be frank , but other than the wheel really what is there to keep you playing thats about it as far as my play goes.

good points is fast payments , good rep & pretty trusted here @ casinomeister.

Sorry there, i might have spilled the beans now but if I deposit regularly I have about 1x / week a "depo up to $1,000, get 50%" offer. I don't see such high bonus values at many other places, not that I deposit 1K in one shot but the potential is there.

And there are a few other nice perks if you get admitted to their VIP program.

EDIT: That is also one of the main reasons I concentrate my play at 2 casinos only + 32RED. In total I do not deposit less or more than playing at 10 - 15 casinos but the perks are much better if you do not spread your budget over a ton of casinos.

 

[aceking123]

Sorry there, i might have spilled the beans now but if I deposit regularly I have about 1x / week a "depo up to $1,000, get 50%" offer. I don't see such high bonus values at many other places, not that I deposit 1K in one shot but the potential is there.

And there are a few other nice perks if you get admitted to their VIP program.

EDIT: That is also one of the main reasons I concentrate my play at 2 casinos only + 32RED. In total I do not deposit less or more than playing at 10 - 15 casinos but the perks are much better if you do not spread your budget over a ton of casinos.

No worries buddy , i dont have many left as ive closed down loads over xmas/new year , but still have a few left )

Just joined a new one this year for live games. that should do me now for remaining of year.

 

[lotusch]

I have a break from Rizk,not because they are a bad outfit, far from that.
But Cleopatra Plus cleaned me out on various sessions and it never made up for that so I distrust this slot.
Anyway I always stayed far away from IGT and made an exception for this slot because of the huge potential it has but not for me I am affraid.
Pure evil game.

Second reason,I am being blocked from playing several software like Ygdrassil (not a huge issue as I hate most of their slots) but also Novomatic.
So I am a fully verified and pretty regular depositor but I cannot play slots from certain game providers.

I hate that sh*t.
Either accept me and let me use the casino in full or don't accept players from certain countries at all.

Why can I play Ygdrassil and Novomatic in casino A but not in casino B.
Just doesn't make sense to me at all.
Getting a bit tired of these licensing bull crap issues which forces me to split my deposits between casino's while I rather deposit at ONE casino where I can play every software it has to offer.

Rizk support doesn't come much further than "I am very sorry,hopefully we are able to offer these games in your country soon".
Yeah right.

Such a shame as I love Rizk and The Captain.

But the banned from playing certain software annoys me and also the wheel of Rizk starts to get on my nerves as with many players.
Useless 10 cent free spins every single time.
And I do bet higher than 40 cents on average.

Mostly 1-2 euro per spin up to 5 euro sometimes.

Yet I still have to see a cash win or super / megaspins.

So the fun from the wheel has gone for me as I know before the spin where it will end.

I understand the jackpots are super rare and that is fine but hey, a few super or mega spins from time to time would be nice. ^^

 

[Harry_BKK]

Just to show you my recent history, level 258 currently. I was betting anything from $0.45 - $6.00 during those levels, on average between $1.50 - 3.00. You can see the numbers getting lower towards the end where i was playing with smaller bets.

 

[lotusch]

LvL 188 and mostly get these rewards:

 

[Playford7]

Hi not sure about that harry a 50% match cant say ive ever seen one , the wheel thing is what it is , take it with a pinch of salt im around the same as osulle in terms of wheel , promotions are rare( other than the wheel , top that up with cost YOU the player to deposit via card & then a cost at withdrawal with no extra RTP , then you can see why the players grumble .

i play there not weekly, sometimes i do a couple in a week , got trashed today & magic mirror game is munching funds 200+ spins no feature normal bollocks to be frank , but other than the wheel really what is there to keep you playing thats about it as far as my play goes.

good points is fast payments , good rep & pretty trusted here @ casinomeister.

Wager free is always a good thing even if it's only pennies your spinning, I've had many a good cashout from 10 free spins.
The wheel isn't great granted and probably heavily weighted, but it's a incentive a lot of casinos don't give.
And the fact the customer service is really good is a major factor.
However I do agree, you get hardly any match bonuses, even a 25%, and the fees also are a minus. If it wasn't for that I'd probably play there a lot more.

 

[Playford7]

Sorry there, i might have spilled the beans now but if I deposit regularly I have about 1x / week a "depo up to $1,000, get 50%" offer. I don't see such high bonus values at many other places, not that I deposit 1K in one shot but the potential is there.

And there are a few other nice perks if you get admitted to their VIP program.

EDIT: That is also one of the main reasons I concentrate my play at 2 casinos only + 32RED. In total I do not deposit less or more than playing at 10 - 15 casinos but the perks are much better if you do not spread your budget over a ton of casinos.

That's great Harry. But for the regular non high rolling player, the absolute zero chance of the odd deposit match is a bit sickening.
Not to mention the fees. It's a fantastic set up I agree, they could just cater a bit more for the less affluent. As said before the whales and mega high rollers provide the revenue. But after all a customer is a customer, the smaller players every now and again should be treated to, especially if they deposit regular

 

[Dinahnana]

Understand mate, wouldn't be jumping either to load my Ecopayz account. I can assure you that if you start playing regularly at Rizk you will find pretty often a 50% chip in your rewards section. At the end of the day it is all a "give and take".

I'm just happy that all the extras are wager free and hope Rizk will keep them that way. That is why is play close to 100% of my time now only at Rizk and VS, unless i want my Viper fix then it is 32RED. I'm done with bonuses, rather 1 or 2 days not playing then wagering for hours just to bust before I complete the WR. Or I play with lower bets, I don't need to make a profit (although that is nice to have), so the bet size does not matter that much and if I lose a few hundred / month then that is not much more than any other hobby would cost.

I play there quite regularly and only a few times have seen the 50% deposit matches although I rarely use them. If the free spins were worth 0.2 each instead of a poxy 0.10 then the rewards might be worth it. Some of my sessions there must have been 50% RTP or there abouts because to level up it took a couple of deposits of €50 a couple of times to level up. I have had bad sessions at all casinos at one time or another but never have I had bad sessions consistently as I have had at Rizk. I know I like to play DOA but for the most part I play it at low stakes. Today I switched to Quickspin Hot Synch (ought to be called Hot Suck!) and had €18 of mostly dead spins bar 2 or 3 at 40p stakes. My overall RTP for the session was 63% or so.

I do like Videoslots and have received better rewards from them. Sometimes during a session I get free spin rewards and every Tuesday there are those free spins. At Rizk the only time you get free spins are if you level up and then the choice is bad. I know they are wager free but honestly what potential does free spins have most of the time with what is on offer? At Videoslots at least i make the race most of the time on my deposits but at Rizk I only made the race one time.

I know there are good sessions and bad but at Rizk 99.5% of my sessions are bad with no improvement in sight so Adieu Rizk once the 5 days of free spins have past.

Final note, Rizk is a fantastic outfit with always upbeat and pleasant CS and quick withdrawals if you are lucky to get one. The Captain is great and engaging on the forum which is a big plus. I just can't just keep throwing good money after bad with little to no entertainment so I will be closing my account with them next week.

 

[Dinahnana]

On a funny note today is really not my day. I just took my dog out for a quick walk and another dog which is normally quite friendly if a bit hyper (Lab) tried to pee on me. That is just a great end to my day!

 

[Tirilej]

On a funny note today is really not my day. I just took my dog out for a quick walk and another dog which is normally quite friendly if a bit hyper (Lab) tried to pee on me. That is just a great end to my day!

We all need those days so we can appreciate the better ones.

Tomorrow you will wake up smiling. Promise

 

[Playford7]

On a funny note today is really not my day. I just took my dog out for a quick walk and another dog which is normally quite friendly if a bit hyper (Lab) tried to pee on me. That is just a great end to my day!

I got a staffy (rescue dog) my walk with her takes forever as she's adamant she must wee where every other dog has :-/

 

[Dinahnana]

We all need those days so we can appreciate the better ones.

Tomorrow you will wake up smiling. Promise

I definitely will when I think about this Sara. Although a few months ago another big dog tried to pee on my little dogs head. The expression my little angel had was very funny and of course I didn't allow the pee to take place.Thank God my dog is very laid back and gets along with most dogs and still plays with that dog to this day.

 

[Dinahnana]

I got a staffy (rescue dog) my walk with her takes forever as she's adamant she must wee where every other dog has :-/

My dog who is also a rescue does that too especially when he sees when the other dog goes pee. He is a Tibetan Spaniel and a total angel fluff ball. One time out on a walk a lady was bending down getting something out of her car and as we passed he jumped up and licked her on her butt. He never did that before and I was totally mortified. I think he got away with it because he is so cute. He is a very good boy and is totally non aggressive but sometimes he does crazy things. Nowadays though when passing people getting out of their cars I keep him on a very short leash so that this doesn't happen again!

 

[Harry_BKK]

Here's how a depo bonus offer looks like, received it today. So they do exist, but I think they go only to pretty regular depositors, not necessarily high depositors though.