Hi,
I played at RichCasino and won a decent amount. I got my first cashout in good order... My second cashout was pending for 1-2 months and I talked to live chat several times and they didn't really know why it was delayed.. I then sent an email on the 22th of april to the finance department and got a nice reply saying that the withdrawal will be sent soon.
I then waited another month, I also sent a pm to the topgame rep. here at casinomeister without getting a reply...
When I tried to login in last week I got a "login failed" message.. I then tried to reset my password using the "forgot your password"-feature and now it seems that there is no account in the system with my nickname and email-adress
Have Rich Casino actually deleted my account along with the several thousand of dollars that was in it???
I have sent another email asking if they have deleted my account but got no answer..
I don't think it is acceptable to have to wait so long time and know with this last turn I'm really worried that Rich Casino might be a real Rouge!
What is going on here? Can anyone help me or say what I should do as a next step?
I played at RichCasino and won a decent amount. I got my first cashout in good order... My second cashout was pending for 1-2 months and I talked to live chat several times and they didn't really know why it was delayed.. I then sent an email on the 22th of april to the finance department and got a nice reply saying that the withdrawal will be sent soon.
I then waited another month, I also sent a pm to the topgame rep. here at casinomeister without getting a reply...
When I tried to login in last week I got a "login failed" message.. I then tried to reset my password using the "forgot your password"-feature and now it seems that there is no account in the system with my nickname and email-adress
Have Rich Casino actually deleted my account along with the several thousand of dollars that was in it???
I have sent another email asking if they have deleted my account but got no answer..
I don't think it is acceptable to have to wait so long time and know with this last turn I'm really worried that Rich Casino might be a real Rouge!
What is going on here? Can anyone help me or say what I should do as a next step?