Richtree7
Dormant Account
- Joined
- Sep 22, 2006
- Location
- Massachusetts
I asked for a withdrawal more than a week ago. My first time to withdraw from them.
I understand the need for faxing documents but this is taking a long time.
They have refused to accept my faxed documents, presumably because they are not clear enough or they are even blank documents.(huh?) I faxed from 3 different fax machines in 3 different locations.
They suggested I scan the documents then send them in an email. I went to Sears and bought a 50 dollar scanner/printer combo and was able to send the required copy of drivers license and credit cards which they accepted, however the scanner is not large enough to scan a utility bill
I then faxed a utility bill 4 times and a real estate tax bill once, all of which were not good enough to accept by Fortune Lounge. Finally today I drove to the UPS Store and they were able to scan the utility bill and email it to me...which I in turn e-mailed to Fortune Lounge's Credit@casinodesk.com.
Livehelp at Fortune Lounge has informed me the email has not reached them yet....so still waiting.
Hopefully we are nearing the end of the red tape and getting much closer to being paid $738.71.
I understand the need for faxing documents but this is taking a long time.
They have refused to accept my faxed documents, presumably because they are not clear enough or they are even blank documents.(huh?) I faxed from 3 different fax machines in 3 different locations.
They suggested I scan the documents then send them in an email. I went to Sears and bought a 50 dollar scanner/printer combo and was able to send the required copy of drivers license and credit cards which they accepted, however the scanner is not large enough to scan a utility bill
I then faxed a utility bill 4 times and a real estate tax bill once, all of which were not good enough to accept by Fortune Lounge. Finally today I drove to the UPS Store and they were able to scan the utility bill and email it to me...which I in turn e-mailed to Fortune Lounge's Credit@casinodesk.com.
Livehelp at Fortune Lounge has informed me the email has not reached them yet....so still waiting.
Hopefully we are nearing the end of the red tape and getting much closer to being paid $738.71.