Hi there. Long-time reader, very rare poster.
Did anyone else get this email from Casino Club (pasted below)? I played last week hoping to be offered a bonus this week but one wasn't offered. I've lost several thousand on their slots recently and feel like I've "earned" this bonus.
I deposited thsi week but didn't receive the bonus. I've sent several emails to support and two to the Rep here over the past 6 days. I received one reply from support, which stated only: "This week is week 2 in the Bonus program and its other conditions. You have received an email with all the info." That reply didn't address my concern.
I understand it's a holiday weekend and I don't expect much to happen in the near future but the many unanswered emails over the past week does seem unprofessional.
Anyone else here have any issues with this particular bonus offer or with Casino Club? Thanks in advance.
CASINO-CLUB is now kicking off our new five-week VIP Programme. And you, as a member of the VIP Club, are in the middle of the action! The first round starts today, Monday, March 10.
Depending on the amount you play between today and Sunday, CASINO-CLUB will credit your gaming account with a bonus next Monday, March 17, that will be available to you next week. You can receive a bonus up to 1,000 euros - so shake off your winter sluggishness and become active today! The more you play this week the better off you will be for your bonus next week.
The amount of the bonus depends on the amounts you deposit and wager from Monday, March 10, through Sunday, March 16, according to the following scheme:
Deposit Wagering amount Bonus
Level 1 500 euros 10,000 euros 50% up to 250 euros*
Level 2 1,000 euros 20,000 euros 50% up to 500 euros*
Level 3 2,000 euros 40,000 euros 100% up to 1,000 euros*
Did anyone else get this email from Casino Club (pasted below)? I played last week hoping to be offered a bonus this week but one wasn't offered. I've lost several thousand on their slots recently and feel like I've "earned" this bonus.
I deposited thsi week but didn't receive the bonus. I've sent several emails to support and two to the Rep here over the past 6 days. I received one reply from support, which stated only: "This week is week 2 in the Bonus program and its other conditions. You have received an email with all the info." That reply didn't address my concern.
I understand it's a holiday weekend and I don't expect much to happen in the near future but the many unanswered emails over the past week does seem unprofessional.
Anyone else here have any issues with this particular bonus offer or with Casino Club? Thanks in advance.
CASINO-CLUB is now kicking off our new five-week VIP Programme. And you, as a member of the VIP Club, are in the middle of the action! The first round starts today, Monday, March 10.
Depending on the amount you play between today and Sunday, CASINO-CLUB will credit your gaming account with a bonus next Monday, March 17, that will be available to you next week. You can receive a bonus up to 1,000 euros - so shake off your winter sluggishness and become active today! The more you play this week the better off you will be for your bonus next week.
The amount of the bonus depends on the amounts you deposit and wager from Monday, March 10, through Sunday, March 16, according to the following scheme:
Deposit Wagering amount Bonus
Level 1 500 euros 10,000 euros 50% up to 250 euros*
Level 2 1,000 euros 20,000 euros 50% up to 500 euros*
Level 3 2,000 euros 40,000 euros 100% up to 1,000 euros*