- Joined
- Aug 27, 2017
- Location
- Den Haag
Hello everyone,
I wanted to ask this in a post before using the PAB in order to not waste the valuable time of the CM crew.
In brief:
I have been playing and losing money at an online casino for a few months.
Today I am told by support that I am in a restricted country and that my account will be shut down. I am sure that a casino has the ability to block IPs, yet this was not the case.
Am I in the right to claim a refund on my deposits from the site, as I am 100% certain that had I won, the winnings would have been confiscated?
Do I have a valid PAB?
Thank you for your consideration
the casino in question is luckydays and I have been playing there from the Netherlands using a domestic payment method called iDeal (I never suspected the country was restricted, given I could use this method for deposits).
I wanted to ask this in a post before using the PAB in order to not waste the valuable time of the CM crew.
In brief:
I have been playing and losing money at an online casino for a few months.
Today I am told by support that I am in a restricted country and that my account will be shut down. I am sure that a casino has the ability to block IPs, yet this was not the case.
Am I in the right to claim a refund on my deposits from the site, as I am 100% certain that had I won, the winnings would have been confiscated?
Do I have a valid PAB?
Thank you for your consideration
the casino in question is luckydays and I have been playing there from the Netherlands using a domestic payment method called iDeal (I never suspected the country was restricted, given I could use this method for deposits).
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