Red Flush online casino

[Stovetopp]

I don't know if this should be under the "complaint" thread but I am not really complainung YET! But since sunday night , I downloaded redflush casino, opened a real account, sent in all my documents and was ready to make a deposit. But now I have some doubts about RedFlush There is a sign that said due to technical defficulties the 500 credits and one hour of free play is off for now Question: Has anyone been able to get this free play ?

I really wanted to try this casino as most of those that take my deposits are RTG and I am suspicious of their credibilty . Although is an "accredited" casino , I can't seem to find a casino contact here for Red Flush
Thanks

 

[Rusty]

There are several threads on Red flush Casino.
To view them click on search above (not search this thread,higher up) and type in RedFlush and search.
Hope this helps.

 

[fortunelounge]

Hi Stovetopp

This is the Red Flush Host - the reason for our freeplay having problems was due to the overwhelming demand. We are sorting this out and the freeplay should be live very soon.

If you would like to send me a private message with your account number, I will personally make sure you are notified of the freeplay when up and running again or given our alternative offer.

Thanks, and enjoy your time with us at Red Flush.

 

[daera]

I was told the free spin promotion is now live and working.

 

[Antonia1953]

Red Flush Casino

I wouldn't be in a big hurry to give Red Flush your money. They are dragging their feet on withdrawals and telling lies for not paying...bad and typical behavior when they can't or won't pay.

 

[bim]

I opened an account with these guys. Had trouble depositing with my debit card the next day.

Spoke to live chat and they checked my account and said they would not be able to accommodate me as I had made 'negative transactions' with another casino

I was then informed they share information with other online casinos and they were sorry.

The only transaction I had they may deem to be negative is winning some money!

I had a big win of 3000 3 weeks ago and had trouble getting my money. posted in another thread regarding this - https://www.casinomeister.com/forums/threads/platinum-play-casino-wont-pay-my-3000.26749/

I would steer clear of these guys. Both casinos are Microgaming.

I must be on a blacklist even though most casinos deny they exist.

 

[SierraDawn]

I opened an account with these guys. Had trouble depositing with my debit card the next day.

Spoke to live chat and they checked my account and said they would not be able to accommodate me as I had made 'negative transactions' with another casino

I was then informed they share information with other online casinos and they were sorry.

The only transaction I had they may deem to be negative is winning some money!

I had a big win of 3000 3 weeks ago and had trouble getting my money. posted in another thread regarding this - https://www.casinomeister.com/forums/threads/platinum-play-casino-wont-pay-my-3000.26749/

I would steer clear of these guys. Both casinos are Microgaming.

I must be on a blacklist even though most casinos deny they exist.

They SHARE info with other casinos???
Am uninstalling this as we speak!
No offense RedFlush, but you shouldn't be doing this.. IMHO anyway

 

[daera]

I opened an account with these guys. Had trouble depositing with my debit card the next day.

Spoke to live chat and they checked my account and said they would not be able to accommodate me as I had made 'negative transactions' with another casino

I was then informed they share information with other online casinos and they were sorry.

The only transaction I had they may deem to be negative is winning some money!

I had a big win of 3000 3 weeks ago and had trouble getting my money. posted in another thread regarding this - https://www.casinomeister.com/forums/threads/platinum-play-casino-wont-pay-my-3000.26749/

I would steer clear of these guys. Both casinos are Microgaming.

I must be on a blacklist even though most casinos deny they exist.

I'm a little confused. This thread is about Red flush Casino. The link you left was to a string about a 3000 win at Platinum Play Casino. These two casinos are NOT related at all.

Am I missing something or is that a mistake to post that here?

I'd hate to see people scared to play at Red Flush Casino, because of something that happened at Platinum Play Casino. They are not related.

It looks like your withdrawal was sorted out quickly once it was brought to the attention of the Fortune Lounge Rep. here. Congrats on the win!

 

[bim]

I'm a little confused. This thread is about Red flush Casino. The link you left was to a string about a 3000 win at Platinum Play Casino. These two casinos are NOT related at all.

Am I missing something or is that a mistake to post that here?

I'd hate to see people scared to play at Red Flush Casino, because of something that happened at Platinum Play Casino. They are not related.

It looks like your withdrawal was sorted out quickly once it was brought to the attention of the Fortune Lounge Rep. here. Congrats on the win!

In live chat with Red Fush thay said they could not allow me to play on there site because of 'negative transactions'.

I was trying to show my previous transactions at another casino by supplying the link. Sorry for confusion

The win at platinum play was the first transaction I have made this year as I choose to abstain from playing for 10 months prior to this as I had some heavy losses as I was using my credit card at that time to deposit and ran up a huge bill!

Because of this I never use my credit card for transactions anymore.

I find it weird that as soon as I decide to open an account after a period of having no transactions for nearly a year, win a significant amount, I get barred from having an account at Red Flush.

As soon as I tried to deposit at red flush I received an error message stating I had exceeded the number of credit cards registered and to contact customer services.

I registered 1 debit card with them. Red Flush's payment processor is PROCCYBER the same as fortune lounge group - platinum play - and many other microgaming casinos.

I wish I copied and pasted the live chat but the words used were 'we share information with third parties and we are unable to accommodate you due to negative transactions, unfortunately!'

Maybe I have been blocked by the payment processor company.

Either way the 'Negative transaction' excuse must have something to do with the account I had at platinum play. The only account I have open with any casino at the moment is canbet and there have been no problems.

Canbet process there own payments and don't use PROCCYBER.

Either way I have done nothing wrong and to be denied an account at Red Flush has to do with my previous win.

For that reason I chose to post about this but maybe I should of opened a new post to see what you guys think and if anyone has had a similar experience.

 

[bryand]

You know, I hate to seem ungrateful but max winnings is 20!
1. You will need to open a first time REAL account during the promotion time period in order to be eligible for this promotion.

2. For the purpose of this promotion, players will be allocated 500 credits FREE. This amount cannot be increased or reallocated during the promotion.

3. You will have precisely 60 minutes before this promotion ends once it has started.

4. Any time required to download games that are available within the software will be counted as being part of the allocated 60 minutes.

5. The initial 500 credits is for the purposes of this promotion and can cannot be used as part of normal play.

6. A minimum purchase of 50 credits must be made in your REAL account before winnings from this promotion can be transferred to your REAL account.

7. You can claim your winnings as soon as you have made 100 or more bets and won at least 20 credits over the original 500 credits, you will be eligible to claim your winnings into a real casino account.

8. The maximum amount that can be won and transferred into your REAL account for this promotion is 20 credits. Any amount over this will be null and void.

9. You will need to activate the freeplay promotion within 7 days of the REAL account being registered.

10. If any winnings are made while using the promotional software, these must be claimed within 7 days. The ability to transfer these winnings will automatically be closed at the end of these 7 days. All outstanding credits will be lost.

11. If you are running short of time at the end of this promotion, ensure that you are able to complete the bet that you are starting. Any pending bets will be deemed to be lost and the funds deducted from your total balance.

12. In the interest of avoiding any confusion related to this promotion and the winnings transferred to the REAL account, you are committing to the wagering requirements in accordance with the normal Terms and Conditions. These include:
Your deposit may be cashed-in, provided that any minimum bet requirements associated with redeemed bonuses have been satisfied.
Bonus amounts credited to your bonus account are subject to 30 times play through before they may be cashed in.
Different games played may contribute a different percentage of the play through requirements.

13. The wagering requirements (for withdrawal purposes) will start being counted from the time the Free Play Bonus winnings are added to the casino account.

14. If you claim your winnings as part of this promotion you will not be eligible for any first deposit bonus offered.

15. All promotions can only be claimed once per person, household, family, household address, email address, credit card number, or shared computer environment such as a library, workplace, fraternity, university or school.

16. You acknowledge that in order to be eligible for any promotion or bonus, you must be playing with the primary currency used in the country where you have a registered address from where you are playing. The casino reserves the right to withhold bonuses resulting from deposits in any currency made in contradiction to this condition. If the currency of your country of residence is not available you will need to play in US Dollars.

17. In the event that the casino deems a player to have misused a casino account for the exploitation of promotional offers, without ever demonstrating any degree of risk with personal funds or serious intention to play, the redemption of all such promotional offers, including but not limited to sign up bonuses, will be suspended until such time as the player demonstrates a playing history whereby a risk of personal funds is periodically demonstrated at the casino.

If you do not claim any winnings from the Free Play Bonus Hour, you will be entitled to receive a 1st deposit match bonus.

 

[winbig]

bryand, why are you posting misleading information? I almost fell for it until I read their site:

Old / Expired Link

# You will need to open a first time REAL account during the promotion time period in order to be eligible for this promotion.
# For the purpose of this promotion, players will be allocated $500 FREE. This amount cannot be increased or reallocated during the promotion.
# You will have precisely 60 minutes before this promotion ends once it has started.
# Any time required to download games that are available within the software will be counted as being part of the allocated 60 minutes.
# The initial $500 is for the purposes of this promotion only and cannot be used as part of normal play.
# A minimum purchase of $50 must be made in your REAL account before winnings from this promotion can be transferred to your REAL account.
# You can claim your winnings as soon as you have made 100 or more bets and won at least $20 over the original $500, you will be eligible to claim your winnings into a real casino account.
# The maximum amount that can be won and transferred into your REAL account for this promotion is $200. Any amount over this will be null and void.
# You will need to activate the free play promotion within 7 days of the REAL account being registered.

Seeing as how there is NO TYPO of $20 in the maximum amount on their site, what gives? What's your agenda?

Here's a screenshot, if you doubt me.

Not only is it correctly listed at $200 on Old / Expired Link , but the correct version is also at Old / Expired Link

Hell, they even the $200 maximum not once, but TWICE in the first few paragraphs on Old / Expired Link .

Again, what's your agenda?

Red Flush Freeplay Bonus
Get $500 FREE and play for 1 hour.

We give you $500 and 1 hour to try and make as much as you can. Simply Register a Real Account and follow the onscreen instructions to start your "freeplay". You keep to keep up to $200 of your winnings!

You read correctly! Play with $500 FREE! We will give you $500 and 60 minutes to make as much money as you can!

Now you really can try out a casino without any risk to you! Play any of our games with $500, totally free and whatever you win in your first 60 minutes is yours to keep*! And if you don’t have any luck in the first 60 minutes – we’ll find a match bonus suitable to your first deposit that’ll make it worth your while!

$500 FREE. 60 minutes. What have you got to lose! 60 minutes!

*Keep up to $200 of your winnings. Please read Terms and Conditions carefully before playing.

 

[chuchu59]

I seriously doubt whether Bryand wanted to deceive us as it would be very simple to pay the site a visit and everything would be clear. I think the reason for this is that there was a typo in the terms previously and which was corrected before Winbig's visit to the site. $20 is in fact the minimum winnings that can be withdrawn and not the maximum.

Unless today is 1 April, otherwise I wouldnt be doubting Bryand's integrity.

 

[winbig]

I seriously doubt whether Bryand wanted to deceive us as it would be very simple to pay the site a visit and everything would be clear. I think the reason for this is that there was a typo in the terms previously and which was corrected before Winbig's visit to the site. $20 is in fact the minimum winnings that can be withdrawn and not the maximum.

Unless today is 1 April, otherwise I wouldnt be doubting Bryand's integrity.

I do apologize if there weren't any motives behind bryan's post, but before posting information such as that, one really does need to look at the CURRENT information listed on any website.

Typos happen by mistake, but beating a dead horse over a typo that's been corrected......not good

 

[bryand]

@winbig....

Last night I opened the software after reading an earlier post that the free spin promo was again functional. After reading the T&C I noticed the 20 credit max and copied and pasted in this thread. Maybe the rules say 20 rather that 200 on the page that automatically opens when you begin the free spins? I have no agenda either way.

 

[Antonia1953]

Red Flush Problems

I requested a withdrawal from these folks on the 16th of September. I had received a withdrawal from them 7 weeks earlier and didn't have a problem. On the 20th they sent me an email requesting documentation, which I sent to them. On the 22nd I received an email from them advising me the wire transfer would be sent within 3-5 business days. I contacted them on the 29th. They responded advising me that the wire transfer was sent on the 22nd and could they call my bank. I informed them that I was told by the casino on the 29th that the wire transfer had not been sent. The next email stated that the matter had been referred to banking and they would contact me in a few days. Still haven't heard from them. When they consistently lie to their customers you need to keep away from them. I think I am finished with online gaming.

 

[Antonia1953]

Red Flush Still Lieing

Just got another response from a different person. She also said the wire transfer was sent on 22nd. I advised her that James from the casino admitted via his email of 9/29 that the wire transfer had not been sent. Received another response stating that she would have to refer it to financial services, but they were not in until tomorrow. What defines a rogue? I wouldn't make a deposit with them until they stop avoiding payment.

 

[chuchu59]

Send a pm to martynbeacon. He just visited here today and I think he can look into this for you.

 

[patrina]

[SIZE="4[B]"]You know, I hate to seem ungrateful but max winnings is 20![/SIZE][/B]

I emailed them twice about this, I also saw the max amount was $20 but then when reading the other page of t&c's at their website, it states the max is $200 So, in the free play t&c's it states the max is $20 and the other page says the max is $200. I would of played "much" differently if I had known the max was $200. I was up to over $600. No one responded to my emails. Has anyone else noticed this?
Patrina

 

[patrina]

[SIZE="4[B]"]You know, I hate to seem ungrateful but max winnings is 20![/SIZE][/B]

I emailed them twice about this, I also saw the max amount was $20 but then when reading the other page of t&c's at their website, it states the max is $200 So, in the free play t&c's it states the max is $20 and the other page says the max is $200. I would of played "much" differently if I had known the max was $200. I was up to over $600. No one responded to my emails. Has anyone else noticed this?
Patrina

Sorry I just noticed you all have posted about this. Must of missed a page or something.
Patrina

 

[patrina]

@winbig....

. Maybe the rules say 20 rather that 200 on the page that automatically opens when you begin the free spins? I have no agenda either way.

Yeppers

 

[fortunelounge]

Hi All

Just to clear things up - our Freeplay is offering winnings of MIN $20 and MAX $200. If you do not win at all - we still offer a 25% match bonus on your first deposit.

We apologise if there was any confusion.

If you feel that you missed out - please send me a PM and we will look into your case and see if there is anything we can do.

Thanks and Kind Regards

Red Flush Host.

 

[Antonia1953]

Red Flush No Pay

Send a pm to martynbeacon. He just visited here today and I think he can look into this for you.

Thanks for the advise. Sent a private email to martynbeacon. I am very dubious about these interventions, as these people have to be prompted to help rather than contacting the abused customer themselves, but I guess I can beg somebody to do the right thing one more time...

 

[AudiManinBoro]

Hi All

Just to clear things up - our Freeplay is offering winnings of MIN $20 and MAX $200. If you do not win at all - we still offer a 25% match bonus on your first deposit.

We apologise if there was any confusion.

If you feel that you missed out - please send me a PM and we will look into your case and see if there is anything we can do.

Thanks and Kind Regards

Red Flush Host.

Hmm 25 %? thats really rather poor, specially for losing. Ive done a few of these and always been offered a 100 % deposit match for losing. 25 % would just not tempt me in the slightest.

 

[Antonia1953]

Red Flush Response

Got a response through martybeacon. No mention of why they lied to me for almost a month, but here it is:

Dear Toni.



On behalf of RedFlush casino, please allow me to apologize and inform you as to the status of your most recent cashin of $500.00.

All cashins to our players on the week that your cashin was requested were slightly delayed by the banking processor that we currently use.



Our banking team have been working around the clock to getting a resolution for you.

I’m happy to inform you that the cashin has been re released today and the $500.00 should be reflecting in your banking account ######### within 4 (four) days.



Once again, our humble apologies for the delay.



Kindest regards

Gary

Red Flush Casino Host

For 24 / 7 / 365 customer support, please use one of the following options

Thanks for the advise. Sent a private email to martynbeacon. I am very dubious about these interventions, as these people have to be prompted to help rather than contacting the abused customer themselves, but I guess I can beg somebody to do the right thing one more time...

 

[martynbeacon]

Just to make it clear from the above post, I forwarded on the PM to our CS manager and as you see above the reply is from the more than capable Gary. Please update us when the funds come through, which as I understand it should be shortly.