Comments Welcome Raging Bull - You need to sort this.

[dunover]

I tried to access any RG settings and close my account. (Basically the way these RTG games play they are clearly a lower RTP setting, just don't enjoy them.)








P.S. Was kept waiting for 25 minutes at the end, obviously hoping I'd debunk after getting fed up waiting for them to answer my 'awkward' question. Which I did. P!ss-poor.

 

[Deeplay]

I closed my account a while back with these guys. Jason did sort it within minutes no questions asked. So that was good. They are lacking though self automated functions to close/ limit your account like most netent casinos have built in. But not sure of any RTG casinos that have this built it.

But agree the CS should have done this for you without question.

I tried RTG again yesterday. Was horrible. 6 bonus rounds on 6 different games all paid less than 10 x bet. I forget how bad RTG can play when set on the lowest RTP. Thank god it was just a micro deposit.

But sure hope they do the right thing and close it down as per your request. And im pretty sure Jason when he sees this will assist really fast.

 

[goatwack]

I tried to access any RG settings and close my account. (Basically the way these RTG games play they are clearly a lower RTP setting, just don't enjoy them.)



View attachment 57934




P.S. Was kept waiting for 25 minutes at the end, obviously hoping I'd debunk after getting fed up waiting for them to answer my 'awkward' question. Which I did. P!ss-poor.

I'll be right with you.

 

[randomiam]

rtg

is the rtp set decently anywhere ?

 

[dunover]

is the rtp set decently anywhere ?

I don't know, as it's rare for me to play RTG. Having spent years playing MG/Netent etc. on 95-97% I know the difference in gameplay and duration of playtime between slots of those returns and those of less.

Remember ask yourselves why RTG will nearly always have a 100-250% daily bonus for you whereas MG/Netent/WMS/IGT sites will seldom (aside from SUBS) have one at all, or an occasional limited-amount 50% or a rare limited-amount 100%?

The simple answer is the math. If you are playing slots of less than 95% RTP and are taking 100%+ bonuses which need playing through 50-70 times you will seldom if ever cash-out. As soon as you take a bonus, you are effectively 'playing for fun'. When I hear these posts by American players (there's one in the 'help stop reversing' thread yesterday where a player has played at a casino for 2 years and has made their first w/d!!) claiming to have made tens of deposits without a w/d I now, having played RTG, know they're being straight.

KK has mentioned a 97% model for RTG sites. Let me say it may be used for the 'hook' of a new player NDB chip, but as long as you've got a hole in your a$$ a 97% RTG site would NEVER be offering daily bonuses of 100%+ as it would be suicidal for them.

I feel sorry the majority of US states who can only play many RTG sites.

 

[spintee]

Didn't Jason say they was implementing the SE / Close account etc? Maybe the CS cannot do this? Which is not good if they can not and should just say this, That hold on a minute is joke, but they may have been trying to contact the right department or just putting the kettle on,

Any way I know how you feel, Its like win decent or no win, I no thats the story across any provider but RTG are something else, Bonus round after bonus round and x3 stake back is not good, They are money crunchers, I must admit I had a few decent hits and managed a few small withdraws and that 700$ withdraw
I can deposit 25 with 50 bonus and gone, Next day same and next day same over the weekend, Some times the 50 for 100 free GONE, not much for your buck I am afraid,
Will not see anythink of me this weekend / bank holiday as moneys tight and I said I am giving a rest from deposit for a bit,


I only play the main providers also but if I have some spare change that can afford than I will have a shout at RTG (ragingbull) Is only one I play, It makes a change and as I am the unluckiest gambler at the moment than it does not matter where I play as the outcome is the same,

The main thing is there is a decent rep on board, Live chat that always answers, Maybe canot do every think right or they just canot do it but count on one hand who can, Ok payout time and no worry about payment, Not allowed games are blocked, Not many do that, There is a cap etc if taking bonus but rules and terms are prety clear,

Could you let us no if Jason has seen the thread Dun

 

[chuchu59]

Registered an account with them last week. Took the 300% bonus with a deposit of $21. RTP was excellent till I reached 70% of playthrough then my balance slid from $500+ to slightly more than $200 till it somewhat stabilised. Was playing min stakes on practically every game. Cashed out $240 which is great considering the game time.

Dunno about their payout times though. Deposited by ecopayz but they sent me a verification form for deposits by credit card. Anyway it was fun and I never expected to cashout with such an enormous playthrough..

 

[spintee]

Registered an account with them last week. Took the 300% bonus with a deposit of $21. RTP was excellent till I reached 70% of playthrough then my balance slid from $500+ to slightly more than $200 till it somewhat stabilised. Was playing min stakes on practically every game. Cashed out $240 which is great considering the game time.

Dunno about their payout times though. Deposited by ecopayz but they sent me a verification form for deposits by credit card. Anyway it was fun and I never expected to cashout with such an enormous playthrough..

I should not worry to much about the form if not using card, Jason said this should not matter, If he sees the post he will let you know, Well done on win

 

[hedgehok]

I'd like to know from the rep (Jason) which RTP setting is used at RB. Hope he's around today.

 

[BMWSTACK]

I don't know, as it's rare for me to play RTG. Having spent years playing MG/Netent etc. on 95-97% I know the difference in gameplay and duration of playtime between slots of those returns and those of less.

Remember ask yourselves why RTG will nearly always have a 100-250% daily bonus for you whereas MG/Netent/WMS/IGT sites will seldom (aside from SUBS) have one at all, or an occasional limited-amount 50% or a rare limited-amount 100%?

The simple answer is the math. If you are playing slots of less than 95% RTP and are taking 100%+ bonuses which need playing through 50-70 times you will seldom if ever cash-out. As soon as you take a bonus, you are effectively 'playing for fun'. When I hear these posts by American players (there's one in the 'help stop reversing' thread yesterday where a player has played at a casino for 2 years and has made their first w/d!!) claiming to have made tens of deposits without a w/d I now, having played RTG, know they're being straight.

KK has mentioned a 97% model for RTG sites. Let me say it may be used for the 'hook' of a new player NDB chip, but as long as you've got a hole in your a$$ a 97% RTG site would NEVER be offering daily bonuses of 100%+ as it would be suicidal for them.

I feel sorry the majority of US states who can only play many RTG sites.

Since you don't play RTG much, let me clarify a few things as a experienced user.

First off most reputable/accredited RTG's don't offer many 100% or greater bonuses. Mostly you will find 50-75% with occasional 100%. Most 100% or greater bonuses I see are normally offered by rogues other than a large welcome bonus at a reputable.

Most Playthrough is 25x Bonus-Deposit and if a 100% bonus is offered you will see it get up to 35x.

RTP settings are typically not as transparent,yes indeed we have all heard of the 3 settings at RTG. Need to keep in mind almost all games have a random where a portion of it goes to Random Jackpot, so in reality how high of an RTP can they set? And if they have it at 97% do they then deduct 2% to contribute to the Random Jackpot? Either way I believe the Random's do truly have a huge impact on RTP in the long run.

Overall you said you were leaving them because RTP seems low. Im not sure how long you have played there, but I know from theses posts I hasn't been long, so there really isn't an accurate snapshot of RTP. Now regardless of that I do think its a smart move to move away from this casino because of the max cashout on bonuses. It gets to a point where the deposits will outweigh any withdrawal because of the cap on the amount you could withdraw if you ever had a large win.

On your original problem of closing your account, I know of no options within the casino that allows you to close your account. I do know that with most RTG you have to email the casino to request a close. I assume I has to do with security. You have casino running go to bathroom wife jumps on chat says close account. Email registered to account is more secure, but chat should implement at least 24 hour close.

 

[chuchu59]

Slightly disappointed. They sent me an authorization form but stated it was not required if deposits were not made by credit card. Now after the cashout pending period lapsed they declined the cashout and requested verification docs. The request for docs is ok but the timing certainly wasnt.

 

[lockinlove]

Since you don't play RTG much, let me clarify a few things as a experienced user.

First off most reputable/accredited RTG's don't offer many 100% or greater bonuses. Mostly you will find 50-75% with occasional 100%. Most 100% or greater bonuses I see are normally offered by rogues other than a large welcome bonus at a reputable.

Most Playthrough is 25x Bonus-Deposit and if a 100% bonus is offered you will see it get up to 35x.

RTP settings are typically not as transparent,yes indeed we have all heard of the 3 settings at RTG. Need to keep in mind almost all games have a random where a portion of it goes to Random Jackpot, so in reality how high of an RTP can they set? And if they have it at 97% do they then deduct 2% to contribute to the Random Jackpot? Either way I believe the Random's do truly have a huge impact on RTP in the long run.

Overall you said you were leaving them because RTP seems low. Im not sure how long you have played there, but I know from theses posts I hasn't been long, so there really isn't an accurate snapshot of RTP. Now regardless of that I do think its a smart move to move away from this casino because of the max cashout on bonuses. It gets to a point where the deposits will outweigh any withdrawal because of the cap on the amount you could withdraw if you ever had a large win.

On your original problem of closing your account, I know of no options within the casino that allows you to close your account. I do know that with most RTG you have to email the casino to request a close. I assume I has to do with security. You have casino running go to bathroom wife jumps on chat says close account. Email registered to account is more secure, but chat should implement at least 24 hour close.

oh look BMW defending RTG again. Id like to be shocked but im not.

RTG is absolute shit...and there is a reason why 95% of the posters say it. Its garbage and the RTP is a disgrace.

 

[BMWSTACK]

oh look BMW defending RTG again. Id like to be shocked but im not.

RTG is absolute shit...and there is a reason why 95% of the posters say it. Its garbage and the RTP is a disgrace.

Are you ok today? Defending RTG Again You may have me confused with someone else. I cleared up for Dunover how RTG works. I am the one who has been on a mission to continually point out that Raging Bull is a bad deal on bonuses. I also specifically said that the RTP is unknown and specifically the Random Jackpots make it a really bad deal.

Before you go taking personal shots you should have your facts straight.

 

[silcnlayc]

Since you don't play RTG much, let me clarify a few things as a experienced user.

First off most reputable/accredited RTG's don't offer many 100% or greater bonuses. Mostly you will find 50-75% with occasional 100%. Most 100% or greater bonuses I see are normally offered by rogues other than a large welcome bonus at a reputable.

Most Playthrough is 25x Bonus-Deposit and if a 100% bonus is offered you will see it get up to 35x.

RTP settings are typically not as transparent,yes indeed we have all heard of the 3 settings at RTG. Need to keep in mind almost all games have a random where a portion of it goes to Random Jackpot, so in reality how high of an RTP can they set? And if they have it at 97% do they then deduct 2% to contribute to the Random Jackpot? Either way I believe the Random's do truly have a huge impact on RTP in the long run.

Overall you said you were leaving them because RTP seems low. Im not sure how long you have played there, but I know from theses posts I hasn't been long, so there really isn't an accurate snapshot of RTP. Now regardless of that I do think its a smart move to move away from this casino because of the max cashout on bonuses. It gets to a point where the deposits will outweigh any withdrawal because of the cap on the amount you could withdraw if you ever had a large win.

On your original problem of closing your account, I know of no options within the casino that allows you to close your account. I do know that with most RTG you have to email the casino to request a close. I assume I has to do with security. You have casino running go to bathroom wife jumps on chat says close account. Email registered to account is more secure, but chat should implement at least 24 hour close.

Absolutely not true. I have recently received bonus offers of 100%, 110% and 200% from listed accredited RTG casinos right on here, so what you say is not true. Please get your facts right before claiming "rogue" status on any casino offering bonuses over 50-75%.

.

 

[chuchu59]

Absolutely not true. I have recently received bonus offers of 100%, 110% and 200% from listed accredited RTG casinos right on here, so what you say is not true. Please get your facts right before claiming "rogue" status on any casino offering bonuses over 50-75%.

.

Silc,

I think you missed the word 'normally'.

 

[BMWSTACK]

First off most reputable/accredited RTG's don't offer many 100% or greater bonuses. Mostly you will find 50-75% with occasional 100%. Most 100% or greater bonuses I see are normally offered by rogues other than a large welcome bonus at a reputable.

Absolutely not true. I have recently received bonus offers of 100%, 110% and 200% from listed accredited RTG casinos right on here, so what you say is not true. Please get your facts right before claiming "rogue" status on any casino offering bonuses over 50-75%.

.

You should really re read what you are commenting before coming out swinging with the "get your facts right", but mistranslate my statement into something completely different by saying I claim rogue status on any casino over 75%.

I wrote most and normally. I did not say ALL casinos.

 

[cjh1969]

SlotsPlus slot bonus

I know that Slotsplus (Main Street Group) has a 300% bonus match for slots only. Playthrough is 30X- I made some $27 deposits- got $108 to play with and actually cashed out $700- Made 5 deposits before I hit anything. The only drawback is that it usually takes about 2 weeks to get cashiers check. I have always been paid by Main Street casinos and their bonuses are better than other RTG sites. They have been around for quite some time but it is an option if you want to play some slots.

 

[BMWSTACK]

I know that Slotsplus (Main Street Group) has a 300% bonus match for slots only. Playthrough is 30X- I made some $27 deposits- got $108 to play with and actually cashed out $700- Made 5 deposits before I hit anything. The only drawback is that it usually takes about 2 weeks to get cashiers check. I have always been paid by Main Street casinos and their bonuses are better than other RTG sites. They have been around for quite some time but it is an option if you want to play some slots.

How often can you take the 300% bonus? I know one of the clubworld group casinos also had a monthly 200%, maybe manhattan or aladdins.

 

[cjh1969]

Sorry for the delay in answering your question. I was able to get the 300% slots match 5 times a day. I bet $27 got $81 for the bonus for a total of $108- playthrough was $3240 or 30X deposit + bonus. I also like that bonus money is not subtracted from win total. I don't know if everyone gets this offer and if my player ranking gets me the 30X playthrough. Good luck.

 

[silcnlayc]

Silc,

I think you missed the word 'normally'.

No, I didn't miss the word "normally. I believe BMWSTACK stated something that is wrong. The only casino I see offering less than 100% in the accredited section is Clubworld group. That is NOT normal for a goup this size. Yet, BMWSTACK claims this is "normal"

First off most reputable/accredited RTG's don't offer many 100% or greater bonuses. Mostly you will find 50-75% with occasional 100%. Most 100% or greater bonuses I see are normally offered by rogues other than a large welcome bonus at a reputable.

Any others offering more than this should be considered "rogues" by BMWSTACK's statement. Bad wording...on BMWSTACK's part. I can list 10 casinos I receive over 100% that are not on "rogue" status and many are accredited. But yet BMWSTACK states only rogues usually (normally) offer this.... This is in reply to BMWSTACK's private message....

 

[dunover]

BACK ON TRACK - you would never get regular 100-300% bonuses at ANY casino if the RTPs were in the 95-97% range on slots, like say MG and Netent.

So as far as RTG are concerned, make your own conclusions. Taking the silly bonuses on RTG sites you may as well play in fun money mode.

 

[babyjoker]

I often get free chips at different RTG casinos and play them just for fun as it always ends the same way, bust and pretty quickly at any stake on any game, I soon realised why the freebies are so big, like 100 dollar free chip or 60 dollar free chip, its because you cant win with it 99% of the time lol

 

[JasonFTA]

Hi Guys,

My apologies, I have only been made aware of this thread now. I have left the office for the afternoon (on my Mobi at the moment) so please can you guys afford me until tomorrow morning to review the post and get back to you all. I have contacted my call center and requested that they lock your acc Dunover.

I promise to be in contact with you guys first thing in the morning!

My apologies once again for any inconvenience and frustration caused.

Best Regards
Jason

 

[BMWSTACK]

No, I didn't miss the word "normally. I believe BMWSTACK stated something that is wrong. The only casino I see offering less than 100% in the accredited section is Clubworld group. That is NOT normal for a goup this size. Yet, BMWSTACK claims this is "normal" Any others offering more than this should be considered "rogues" by BMWSTACK's statement. Bad wording...on BMWSTACK's part. I can list 10 casinos I receive over 100% that are not on "rogue" status and many are accredited. But yet BMWSTACK states only rogues usually (normally) offer this.... This is in reply to BMWSTACK's private message....

Yes key word is "you believe" I stated something wrong. I never said any casino over 100% is a rogue. You are decipher my words of most and normal and applying your own standards to my words. No clue what your problem is, but you certainly look like your wanting to pick a fight. Either way you obviously have something seriously against clubworld. You have mentioned clubworld above and I see a recent post in the "clubworld bonus issue" where you show your real displease for clubworld.

Since you have done the research how many accredited rtg's offer over 100% on a regular basis?

 

[The Dude]

Hi guys and gals,

Please don't attack one another here. It's a nice mellow Tuesday - let's keep it this way.

As for bonuses, if you haven't read this you should:
https://www.casinomeister.com/bonus-offers/

and this:

You do not have permission to view link Log in or register now.

 

[JasonFTA]

Hi Ladies and Gents,

I have not forgotten, I am just awaiting some feedback from RTG regarding a few of the topics discussed in this thread. I have most of the answers on hand, I just need a bit more info.

Hopefully I will get these answer soon!

Have a super day and take care!!

Ps.... Thanks Bryan for bringing calm to this thread...lol...

Regards
Jason

 

[dunover]

Jason PM'd me to say he has now closed my a/c for me. Thanks!

Hopefully this can be a feature they can incorporate into their software eventually. If they ever get a UK licence, they'll have to anyway.

Nothing wrong with the rep or the casino, quite good in fact!

Just can't stand the RTG games bar a couple, not for me I'm afraid.

 

[JasonFTA]

Hi dunover,

How are you doing my friend?

Once again, I am sorry to hear that you didn't enjoy your experience with Raging Bull plus that the call center agent gave you such a hard time when requesting the self-exclusion.
I looked into the self-exclusion option and I am sorry to say that RTG currently does not have the option available (I suggested it though). Unfortunately, the only way to exclude yourself would be to either email support or request the exclusion via Live Help (as you did ...lol...)

Don't be a stranger, feel free to drop me a PM or pop in anytime to say Hi. Plus my offer still stands, when I am in the UK in Feb we must hook up and enjoy a few beers.

Keep well and take care!

Best Regards
Jason

 

[dunover]

Hi dunover,

How are you doing my friend?

Once again, I am sorry to hear that you didn't enjoy your experience with Raging Bull plus that the call center agent gave you such a hard time when requesting the self-exclusion.
I looked into the self-exclusion option and I am sorry to say that RTG currently does not have the option available (I suggested it though). Unfortunately, the only way to exclude yourself would be to either email support or request the exclusion via Live Help (as you did ...lol...)

Don't be a stranger, feel free to drop me a PM or pop in anytime to say Hi. Plus my offer still stands, when I am in the UK in Feb we must hook up and enjoy a few beers.

Keep well and take care!

Best Regards
Jason

Cheers! As I said the RB casino is fine, it's the games/RTP I can't get along with personally. When you're used to 95-98% slots at Netent/WMS/MG etc. you immediately notice the difference between them and the RTG math model. Yes, the live chat was a shocker as you admit, but you have a good casino for those RTG adherents! You're a good rep and all your help has been much appreciated Jason.

 

[Jono777]

Have to post this sorry! (if it comes across as brown-nosing - tough! )

The last couple of posts above mine are a pleasure to read.

It is refreshing to see that players and casino management can sort issues amicably and stay on what appear to be excellent terms, enjoy those cold ones if the day comes!

Too much tittle - tattle in the forum of late and I've never seen so many complaints and moaning (in general not RB) since joining CM, great to see positivity and honesty to boot! (Another reason I very rarely use the dreaded FB!)

Nice 1!!

 

[lockinlove]

I often get free chips at different RTG casinos and play them just for fun as it always ends the same way, bust and pretty quickly at any stake on any game, I soon realised why the freebies are so big, like 100 dollar free chip or 60 dollar free chip, its because you cant win with it 99% of the time lol

This is very true. No other casino groups give you free chips like this group does. I mean over the years ive been given quite a few...not just from CW but new ones that pop up and I want give a try. Ive had $100 free chips before.

You get nothing like that with any other software providers. So just goes to show how stingy their rtp is.

That being said, I do find club world rtp to be different than the rest of the providers. I have massive sample sizes from intertops, to inetbet to club world etc. I find club world to be very very tight and thats over an extremely large sample.

 

[Deeplay]

I will defo play here again this year. great to see another active rep who does give a damn. when I played last year had zero problems...... apart from loosing and with the random being paid no matter what bonus you on this is good!!

 

[aceking123]

Thats nice to hear from Jason that they will honour Random jackpot wins , this is good news , i hope there also working on some no maxout chips , havnt played in a while at any RTG casinos, not sure about the free chips you guys are going on about , not seen these since my last punt a long time ago.