PurePoker did a hit-and-run?

[Jay]

I have no idea why anyone is making any "deals" yet. I don't think anything has been finalized - I have been assured by FB's CEO that all players will be taken care, and it should be happening early this week.

Players should not be making any deals that aren't 100% satisfactory. You guys need to wait it out a few more days before making any decisions. For those of you that have made some arrangemnt already - you probably just got shafted.

So FB sells the Purepoker site to some guy, tells him to clean things up and give everyone their deposits back and steal their winnings and bonus money (he would only unlock the account if you said okay to his "offer"), and then, after giving the guy a few weeks of leeway to shaft as many people as possible, they finally "make good" on the eight people left (who probably aren't the ones with the $2000+ balances)?

Rogue rogue rogue. By the way, I made up all that stuff about the guy calling me.. or at least, I'm pretty sure he "misunderstood" me when I said fine, unlock my account. What I meant was of course, "Give me my #*$%-ing money, you thief."

 

[Jay]

(just to clarify, I got a phonecall from someone who said that FB had him cleaning up the problem at purepoker, and the only thing he could give me was my deposit back, or nothing. If FB now intends to offer better deals to those who didn't go for that, that's dishonest in itself, imho... the first call was a scam in that case. I'm holding out hope that FB is going to be honest and fair and correct this even for people who believed the first guy's story, assuming they correct it for anyone)

 

[Casinomeister]

(just to clarify, I got a phonecall from someone who said that FB had him cleaning up the problem at purepoker, and the only thing he could give me was my deposit back, or nothing. If FB now intends to offer better deals to those who didn't go for that, that's dishonest in itself, imho... the first call was a scam in that case. I'm holding out hope that FB is going to be honest and fair and correct this even for people who believed the first guy's story, assuming they correct it for anyone)

This is the deal. You are owed both your deposit and winnings. Same goes for anyone else. If some dude on the phone is offering you anything different - tell him to forget it. You are owed both your deposit and winnings, anything less is unacceptable. Period.

 

[Casinomeister]

I've just been contacted by Furturebet stating that this will be resolved. All players will be credited their full amounts.

 

[Jay]

Glad to have an advocate like you. Thanks. I'll post again if/when it gets resolved.

 

[freakin]

Wow. Thanks for you help, casinomeister. I hope I get the $1900 those guys owe me. I appreciate your firm stance on the issue.

 

[TrixSlice]

Tino calls

Tino did call me back the day after I last posted on this thread. He said since I had deposited $4,000 I was on the top of his list as it was more then most. He said my balance was just a bit over my deposit he wanted to pay me but it would take awhile. Quite the talker Tino is, I just said "uh-huh" the whole time. Said he owns ~8 other casinos or something and Futurebet asked him if he'd clean this up. What got me was he said something along the lines of "I'm only willing to do this if it benefits me, I mean if I pay all these players and end up out money or only even it's not worth all my time". That kinda irked me that the only reason me being owed $4,000 is getting any attention is because it's a money making opportunity. He said for now he'd deposited $1,000 into the Poker room for me to mess around with and if I ran out I could email him for more money. He did not say anything about this was the only money I would be getting. Only that it was all he could credit my account with for now. What's scary is the rest of my balance was *cashed* out to nowhere... He said on the phone he's keeping track of who's owed what money and how much he credited to each account - sounded like with pen and paper. I saw a missed call from his area code 613 yesterday. Not sure if I should pick up next time he calls until I hear more about this.

I find it incredible CasinoMeister and JetSet have a ball rolling already with this. Very impressive, let's see if I can get paid!

Oh BTW he said that NETeller funds are secure but people who deposited with credit cards wouldn't be able to have any money for six months because if they charged back he wouldn't know and they'd be paid double (from him and credit card company).

 

[B00T]

Thanks Casinomeister...

I was one of the few who was stuck in a take it or leave it deal getting $500 of my inital $1000 deposit, and then was told I'd hopefully get my other $500 within a week. That was just my inital deposit, not my $2500 in winning either.

I will keep my fingers crossed for a payment of $3500 into my NT account. Thanks again!

 

[jetset]

All heart, our Tino isn't he? Really concerned for the players who put money in his pocket.

This sort of guy should really not be in this business at all imo, and if he has 8 other casinos (that sounds like a little grandstanding) he should be in a position to afford to look after PurePoker's screwed players in a timely fashion instead of all this BS and trying to knock the peoples' claims down.

You can bet he's getting a sweet deal from Futurebet to take this lame duck over, but that doesn't stop him trying to squeeze some extra benefits out of the misfortune of others.

IMO none of this relieves Futurebet of their responsibility to stand by the players left stranded by one of their failed licensees, and I am watching with interest to see if they come through with their promise that the players will be looked after.

I'm glad to see that Bryan is still in communication with FB, because over the past 24-36 hours they have dried up on me despite several emails.

Futurebet made some extravagant promises about their future intentions and conduct a couple of years ago, but thus far in this case I don't see too much improvement in the way they handle this sort of situation.

 

[hogua]

Earlier I posted that I was being forced to play poker to get $1000 for my rough;y $3800 back. Howver, I spoke with Pino (or Tino) again and that is not the case. He says that .$1000 is in my poker account, and poker play is requested but not manditory. Either I misunderstood earlier or things changed.


Great to hear that this may very well be resolved in favor of the players. Thanks for all the help.!!

 

[TrixSlice]

Poker

I'd like to clear something up. He did not say I had to play Poker. I just mentioned that I play poker and he said if I wanted I could play with $1,000 for now. It sounded like a "you help me I help you situation".

I don't feel like my funds are secure, and I wont until at least my deposit is sitting back in my NETeller.

 

[TrixSlice]

I just tried to login to play some Poker and my account is disabled again. It was working after he called me and placed $1,000 in the account but now I am completely cut off from my money.

Just wanted to keep everyone informed. Can those who were offered Poker still login?

 

[Reef]

This is the deal. You are owed both your deposit and winnings. Same goes for anyone else. If some dude on the phone is offering you anything different - tell him to forget it. You are owed both your deposit and winnings, anything less is unacceptable. Period.

He wasn't really making a deal with us. He was basically just saying THIS is what we've got and THIS is what you'll get. Since I cashed my deposit out awhile ago, I was told there was no $ for me.

 

[Jay]

Quite the talker Tino is .... What's scary is the rest of my balance was *cashed* out to nowhere...

Lol, yeah, he can talk.

My balance was also "withdrawn to cash" (not MY cash.. I guess it's Tino's cash), except the $200, which was put in the account (and which is still in limbo itself)

If he's making EXTRA PROFIT off of our already considerable losses, that's even less acceptable than the original situation. I hope CM is right and FutureBet steps in and clears things up, because so far it there appears to be no sign of them, nor even the promised partial money from Tino (and I had a bit over $1000 in confiscated winnings that I could really use right about now)

 

[hogua]

Well, now my account is disabled again. I tried to log on to see if my cash was also withdrawn to "who knows where" and I got this message:

The requested user account has had poker disabled. If you feel this message is in error, Please contact customer service for assistance.

It is like I took one step forward and then two steps back (after being pushed)

I tried to contact live support, but, as ususal, they were "too busy" to answer.

 

[Casinomeister]

The CEO from Futurebet will be contacting me sometime later today. He says they have a plan. Hang tight.

 

[freakin]

(P/T)ino called me last week during dinner and I asked him to call me back the next day. Still haven't heard back. Does anyone have an email/phone for him?

I obviously won't take any deals yet, but I want to know whats going on at least. I feel clueless!

Freakin

 

[jeremiahsjohnso]

The CEO from Futurebet will be contacting me sometime later today. He says they have a plan. Hang tight.

Will do and thanks. I take it there's no update yet?

 

[TrixSlice]

I emailed him because my Poker account was 'inactive' as I posted ealier. He replied that with all the negative postings he's been reading he may be backing out of the deal. Sounds like he's dumping PurePoker too.

All I want is my damn deposit back now.

 

[jetset]

After quite some time and several chasers *Pino* finally responded last night, emailing from PurePoker in answer to specific questions we put to him.

Unfortunately, he didn't address any of those questions or for that matter anything of significance. He wanted to talk on the telephone, which we don't do because it leaves too much room for *misunderstandings* and *misquotes* later. It's better to have everything on the record.

It's a strange thing how upfront and professional operators generally have no problem putting their point of view across in writing and on the record - it's usually the questionable guys who want to "talk this over off the record" LOL

I think we are more likely to see a resolution of this from FutureBet than Pino, although I can't understand why this very clearcut case is taking them so long to sort out.

 

[Jay]

I emailed him because my Poker account was 'inactive' as I posted ealier. He replied that with all the negative postings he's been reading he may be backing out of the deal. Sounds like he's dumping PurePoker too.

All I want is my damn deposit back now.

Well, when he decides to keep people's winnings (and says that he's doing it at a profit to himself), and has everyone's accounts locked for weeks without answering emails.. Is he expecting postive posts?

Anyway, why would anyone want to take over a casino that's only claim to fame is screwing its customers?

 

[TrixSlice]

How come I get the unsettling feeling that I'm just being stalled long enough for NETELLER to release my funds and for someone to then withdrawal that money to their own bank account. I hope NETELLER won't let that happen. I'm looking forward to seeing some money.

 

[hogua]

FWIW, my account is once again active. Not sure why is was deactivated for second time (or even the first time for that matter) nor do I know why it was reactivated.

I'm not complaining about my account once again being active, but there is something unsettling about accounts being activated/deactivated without any explaination. Since I'm still looking for a silver lining (and my missing $2700+) I'm going to convince myself that this is progress.. however slight it may be.

 

[jetset]

How come I get the unsettling feeling that I'm just being stalled long enough for NETELLER to release my funds and for someone to then withdrawal that money to their own bank account. I hope NETELLER won't let that happen. I'm looking forward to seeing some money.

That's a good point. TrixSlice. I've alerted a contact at Neteller to this thread as a precaution against that.

 

[winbig]

How come I get the unsettling feeling that I'm just being stalled long enough for NETELLER to release my funds and for someone to then withdrawal that money to their own bank account. I hope NETELLER won't let that happen. I'm looking forward to seeing some money.

Might want to (if you haven't already) contact Neteller and explain this situation to them....maybe they can help that *not* happen.