Has anyone had any problems processing withdrawals to the Titanium Prepaid Visa cards?
I made a withdrawal to my card a week ago from a Microgaming casino and the processor is telling me the card is rejecting the withdrawal.
I contacted Titanium Visa through live chat and explained I was trying to make a withdrawal from an online casino but the processor is telling me the BIN was rejected. I guess that's the Bank Identification Number. This was their response -
Bree: Yeah, i have never heard of a rejected BIN & also, i talked to a supervisor, they don't know what that could be either. Sounds like an issue on their end. As long as they issued your winnings as a refund, they should post no problem within 3-6 buis days.
So I asked them to get the processor to try again and was told today via email "We would like to offer an apology as the processor that we specifically use cannot refund to this card because it does not process gaming payments to the specified bin."
So now I've asked the casino to ask the processor to contact Visa and find out what the problem is (which I thought they should have already done.) And I'm told that could take up to 2 days. I'm not sure why it takes two days. Where I live I only have to push 10 numbers to make a phone call.
What I would like to know is if anyone used one of these cards recently to make a withdrawal. Now that Skrill is no longer an option should we be worried when we make deposits that we'll have to accept international cheques or 20 dollar bank wires to get our winnings? The last time I tried a bank wire it failed for some reason and I never tried one again. Of course that was at Rushmore before they became known as crooks so now I'm not sure if there really was a problem or not.
I contacted the rep here who hasn't been active in a couple of weeks but I'm not sure what the rep here can do that casino support isn't already doing.
See Related Threads:
I made a withdrawal to my card a week ago from a Microgaming casino and the processor is telling me the card is rejecting the withdrawal.
I contacted Titanium Visa through live chat and explained I was trying to make a withdrawal from an online casino but the processor is telling me the BIN was rejected. I guess that's the Bank Identification Number. This was their response -
Bree: Yeah, i have never heard of a rejected BIN & also, i talked to a supervisor, they don't know what that could be either. Sounds like an issue on their end. As long as they issued your winnings as a refund, they should post no problem within 3-6 buis days.
So I asked them to get the processor to try again and was told today via email "We would like to offer an apology as the processor that we specifically use cannot refund to this card because it does not process gaming payments to the specified bin."
So now I've asked the casino to ask the processor to contact Visa and find out what the problem is (which I thought they should have already done.) And I'm told that could take up to 2 days. I'm not sure why it takes two days. Where I live I only have to push 10 numbers to make a phone call.
What I would like to know is if anyone used one of these cards recently to make a withdrawal. Now that Skrill is no longer an option should we be worried when we make deposits that we'll have to accept international cheques or 20 dollar bank wires to get our winnings? The last time I tried a bank wire it failed for some reason and I never tried one again. Of course that was at Rushmore before they became known as crooks so now I'm not sure if there really was a problem or not.
I contacted the rep here who hasn't been active in a couple of weeks but I'm not sure what the rep here can do that casino support isn't already doing.
See Related Threads:
Last edited by a moderator: