Problems with Highroller casino

[Hatungajama]

Asked for a withdrawal of NOK 25000 on the 15th of February this year. Got in touch with them last week as I hadn't recieved the money via bank transfer. I was then told that they had experienced problems with all withdrawals made between the 15th and 20th of February. Apperently there was a problem with bank transfer and as soon as they had resolved this, the money would be credited back into my Highrolleraccount and I would be able to request a new withdrawal. As I didn't hear anything from them I again got in touch with them during last week and this. Yesterday (26.02.2018) I was told that my withdrawal WASN'T affected by this problem after all and that the money would be in my bank account today at the latest. When I got in touch with them today I'm again being told that my withdrawal was indeed affected and they can't give me a timeframe on when this would be resolved.

Anyone else had this problem or affected by this?

 

[Harry_BKK]

Did you submit a PAB for this case? Then please do not discuss the case any further in the forum.

If not, you can contact their rep here: https://www.casinomeister.com/forums/members/pidge.45967/

I never deposited at HighRoller, hence, I'm afraid I can't confirm whether it is a broader problem.

 

[pinnit2014]

I’m on a decent run with them and have had a few w/d over the last few weeks. Must be bank transfers as iv had straight back to my card without a problem during that period?

(Runs to check bank)

 

[Hatungajama]

I tried submitting a PAB, but can't get it to work for some reason.....

 

[Hatungajama]

I get this Message when I try to submit a PAB;

Forms
The following is a list of forms available for you to fill out and submit if you have the necessary permissions.

There are no forms available.

 

[#Pidge]

Asked for a withdrawal of NOK 25000 on the 15th of February this year. Got in touch with them last week as I hadn't recieved the money via bank transfer. I was then told that they had experienced problems with all withdrawals made between the 15th and 20th of February. Apperently there was a problem with bank transfer and as soon as they had resolved this, the money would be credited back into my Highrolleraccount and I would be able to request a new withdrawal. As I didn't hear anything from them I again got in touch with them during last week and this. Yesterday (26.02.2018) I was told that my withdrawal WASN'T affected by this problem after all and that the money would be in my bank account today at the latest. When I got in touch with them today I'm again being told that my withdrawal was indeed affected and they can't give me a timeframe on when this would be resolved.

Anyone else had this problem or affected by this?

Hey Hatungajama, can you please PM over your Highroller username, I'll have a closer look.

 

[Hatungajama]

Hey Hatungajama, can you please PM over your Highroller username, I'll have a closer look.

PM sent.