Problems with Highroller casino

Hatungajama

Newbie member
PABaccred
PABnonaccred
Joined
Jul 24, 2017
Location
Norway
Asked for a withdrawal of NOK 25000 on the 15th of February this year. Got in touch with them last week as I hadn't recieved the money via bank transfer. I was then told that they had experienced problems with all withdrawals made between the 15th and 20th of February. Apperently there was a problem with bank transfer and as soon as they had resolved this, the money would be credited back into my Highrolleraccount and I would be able to request a new withdrawal. As I didn't hear anything from them I again got in touch with them during last week and this. Yesterday (26.02.2018) I was told that my withdrawal WASN'T affected by this problem after all and that the money would be in my bank account today at the latest. When I got in touch with them today I'm again being told that my withdrawal was indeed affected and they can't give me a timeframe on when this would be resolved.

Anyone else had this problem or affected by this?
 

pinnit2014

Meister Member
PABnoaccred
mm1
Joined
Dec 13, 2014
Location
Glasgow and Home - N Ireland
I’m on a decent run with them and have had a few w/d over the last few weeks. Must be bank transfers as iv had straight back to my card without a problem during that period?

(Runs to check bank)
 

Hatungajama

Newbie member
PABaccred
PABnonaccred
Joined
Jul 24, 2017
Location
Norway
I get this Message when I try to submit a PAB;

Forms
The following is a list of forms available for you to fill out and submit if you have the necessary permissions.

There are no forms available.
 

#Pidge

Dormant account
Joined
Oct 23, 2017
Location
Malta
Asked for a withdrawal of NOK 25000 on the 15th of February this year. Got in touch with them last week as I hadn't recieved the money via bank transfer. I was then told that they had experienced problems with all withdrawals made between the 15th and 20th of February. Apperently there was a problem with bank transfer and as soon as they had resolved this, the money would be credited back into my Highrolleraccount and I would be able to request a new withdrawal. As I didn't hear anything from them I again got in touch with them during last week and this. Yesterday (26.02.2018) I was told that my withdrawal WASN'T affected by this problem after all and that the money would be in my bank account today at the latest. When I got in touch with them today I'm again being told that my withdrawal was indeed affected and they can't give me a timeframe on when this would be resolved.

Anyone else had this problem or affected by this?

Hey Hatungajama, can you please PM over your Highroller username, I'll have a closer look.
 
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