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Princessstar.com casino does not comply with responsible gaming rules!

Discussion in 'Casino Complaints - Non-Bonus Issues' started by perde, Nov 24, 2015.

    Nov 24, 2015
  1. perde

    perde Quit Gambling

    Occupation:
    work
    Location:
    Finland
    This casino does not comply with responsible gaming rules. I have many times tried to close my account permanently, but a casino to open my account immediately. I do not understand why they choose to do so, and no explanation for the cause I have not received.

    I've told a gambling problem for them, but it has nothing helped, it seems that the casino does not really care about any of his players. Why is this powered casinos anyway? Why no one can intervene?

    The player can not have any way affect their functioning, just nonsense like this that can happen nowadays.

    I know a lot accountable casinos, and they keep the accounts closed, no matter how applying for the opening.
     
  2. Nov 24, 2015
  3. Jasminebed

    Jasminebed Closer to 100 than Birth

    Occupation:
    Not in workforce
    Location:
    Ontario
    3 people like this.
  4. Nov 25, 2015
  5. SlotMonster

    SlotMonster SoftSwiss Representative webmeister

    Occupation:
    Manager
    Location:
    Somewhere in eternity
    Hello perde,

    My name is Viktar, I'm Support Manager at SoftSwiss. Please, PM me your username and I will look into the issue as soon as possible.

    Thanks!
     
    2 people like this.

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