possible UFO abduction at 32red

[sattty]

been trying to get hold of a chat rep there all day long..no one is answering at all ....was it the staff party last nite and they all sleeping off hangovers

 

[homerbert]

maybe because today Sunday?

 

[sattty]

since when did the CS not be available via live chat on a sunday ??

 

[Nate]

No Hassles on my end - Maybe clear your cache and try again. Support also says there weren't any issues today as far as they are aware.

Nate

 

[dunover]

been trying to get hold of a chat rep there all day long..no one is answering at all ....was it the staff party last nite and they all sleeping off hangovers

Well he certainly isn't busy processing cashouts......

 

[akrus88]

Well he certainly isn't busy processing cashouts......

 

[dionysus]

Heck, I've sent 2 pms to mark,,,one on the 23rd then a polite follow-up on the 26th..nothing back

 

[Jasminebed]

Had issues accessing LiveChat last night, telephoned instead. Got a prompt response by phone, but they did say hmmm about the livechat. I tried from the contact page, from the webpage and inside the cashier. All were the same, none of the usual stuff showing. I did have a box to type into

So it's not quite true no one experienced problems.

 

[dunover]

This is definitely related to the cashouts at weekends business. Weekend cost cutting seems the likely culprit. No tech guy on duty, or working remotely? Less staff? I must admit when joining this forum, I never expected to see 32red sliding down the greasy pole. Shame.

 

[Tirilej]

This is definitely related to the cashouts at weekends business. Weekend cost cutting seems the likely culprit. No tech guy on duty, or working remotely? Less staff? I must admit when joining this forum, I never expected to see 32red sliding down the greasy pole. Shame.

I believe you just loves to complaine

It's in the middle of the summer also. Many are on their vacation.
Just because there are a few problems they have certainly not sliding down that much.

 

[dunover]

A saying here Tirilej - 'don't complain, don't expect things to get better'.

Any decent motivated business will welcome complaints in order to address the issues that help them improve service and move forward along with their reputation.

 

[homerbert]

live chat did not working for me, right now
upd: working!

 

[Balthazar]

This is definitely related to the cashouts at weekends business. Weekend cost cutting seems the likely culprit.

It sure looks like that.

 

[Tirilej]

A saying here Tirilej - 'don't complain, don't expect things to get better'.

Any decent motivated business will welcome complaints in order to address the issues that help them improve service and move forward along with their reputation.

That's true, but there are different ways of complaining, and what made me react was the way you wrote it. To toss them to the bottom like you did probably makes them sad, but won't change anything.
I might be wrong but I'm also allowed to give my view of it.

 

[Casinomeister]

Path is on summer break - FWIW.

 

[dunover]

Path is on summer break - FWIW.

Yeah, it appears we have Mark active today so things are back.