interesting time i had with them being new to casino deposits dec 07 i did make a few deposits to dif casinos to learn bonus rules and so on and if you even wanted them at all. As we all know after xmas all short on funds so playboy had this coupon offer deposited took coupon got nothing from them hit live help, she walked me through it stating but sorry cant help last deposit plse deposit again so i know dumb, but i did another deposit guess what still no bonus. Next was phone call 3rd deposit still no bonus so called again she gives me 10 dollars to play with if i make a 4th deposit to get a bonus. I guess we live in learn old saying fool me once shame on you fool me twice shame on me.