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playboycasino - resolved

Discussion in 'Casino Complaints - Bonus Issues' started by lauram, Feb 18, 2008.

    Feb 18, 2008
  1. lauram

    lauram Dormant account

    Occupation:
    self employed
    Location:
    toronto
    interesting time i had with them being new to casino deposits dec 07 i did make a few deposits to dif casinos to learn bonus rules and so on and if you even wanted them at all. As we all know after xmas all short on funds so playboy had this coupon offer deposited took coupon got nothing from them hit live help, she walked me through it stating but sorry cant help last deposit plse deposit again so i know dumb, but i did another deposit guess what still no bonus. Next was phone call 3rd deposit still no bonus so called again she gives me 10 dollars to play with if i make a 4th deposit to get a bonus. I guess we live in learn old saying fool me once shame on you fool me twice shame on me.
     
  2. Feb 19, 2008
  3. Mallorca

    Mallorca Experienced Member

    Occupation:
    Night job
    Location:
    Stockholm
    At Playboy Casino you have to complete the wagering requirements first.It is clearly stated on their Terms & Conditions.
     
  4. Feb 19, 2008
  5. lauram

    lauram Dormant account

    Occupation:
    self employed
    Location:
    toronto
    i didnt try to withdraw anything

    this was on my deposit they would ask for bonus codes i would provide them with it and still on 3 deposits didnt get a bonus 4 th time with another live op
    they asked me for another 100 dollar deposit and promised me bonus i just landed deleting casino
     
  6. Feb 19, 2008
  7. maxd

    maxd Complaints (PAB) Manager Staff Member

    Occupation:
    The PAB Guy
    Location:
    Saltirelandia
    I've PM'd the rep on this. Hopefully they'll pop by to comment.
     
  8. Feb 29, 2008
  9. lauram

    lauram Dormant account

    Occupation:
    self employed
    Location:
    toronto
    well thanks james

    just to let all know that yesterday i did make another post thanking james at playboy, i couldnt find this thread i started till today. I had emailed him back
    and showed him the prob that was on their site where i had gone through to get a bonus that i hadnt gotten. Must say they are on top of things, been into their website prob it is fixed, james put through chip for me and i must say this is one casino i will be playing at thanks again james
     

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