Playamo's support is awful

broclol

Dormant account
Joined
Apr 29, 2016
Location
sweden
Playamo confiscated winnings after they say i vilolated the wager max bet although it clearly said in the bonusinfo i have completed the wager correctly. So mixed messages, site says "wager done" and funds avaliable for withdraw, but terms say's somethings else. When i wrote to them at live support after they confiscated the winnings, since i was upset over it they closed the chat three (!) times :mad: leaving me with unaswered questions. They even removed the livechat box so i was unable to even connect to it.

They continued to reply by mail tho, but dodging all the supportrelated questions and not sending me the log to prove i violated the rule.

I accept if i violated the maxbet but i do not accept the lack of service and support shutting conversations down when it gets to hot for them to talk. I was not rude or anything.

I also had trouble before withdrawing with the support, i asked for help to withdraw but suddenly it was very complicated since visa/bank didnt work so i had to set up a new skrillaccount wich seemed strange since they have the options on the site but "suddenly" were not working.

If you want a site with alot of games like playamo i, atleast in my opinion would look elsewhere instead of playamo. :mad:

What are you opinions about this casino? Please share your thought's. I have seen alot about their support on the web not being helpful.
 
Playamo confiscated winnings after they say i vilolated the wager max bet although it clearly said in the bonusinfo i have completed the wager correctly. So mixed messages, site says "wager done" and funds avaliable for withdraw, but terms say's somethings else. When i wrote to them at live support after they confiscated the winnings, since i was upset over it they closed the chat three (!) times :mad: leaving me with unaswered questions. They even removed the livechat box so i was unable to even connect to it.

They continued to reply by mail tho, but dodging all the supportrelated questions and not sending me the log to prove i violated the rule.

I accept if i violated the maxbet but i do not accept the lack of service and support shutting conversations down when it gets to hot for them to talk. I was not rude or anything.

I also had trouble before withdrawing with the support, i asked for help to withdraw but suddenly it was very complicated since visa/bank didnt work so i had to set up a new skrillaccount wich seemed strange since they have the options on the site but "suddenly" were not working.

If you want a site with alot of games like playamo i, atleast in my opinion would look elsewhere instead of playamo. :mad:

What are you opinions about this casino? Please share your thought's. I have seen alot about their support on the web not being helpful.:mad:
 
@ broclol : Please read the Posting Rules. What you've done is called "cross-posting" and it makes a mess of our forums. once you've read the Posting Rules you'll know better than to make such mistakes. Thank you for your cooperation.
 
@ broclol : Please read the Posting Rules. What you've done is called "cross-posting" and it makes a mess of our forums. once you've read the Posting Rules you'll know better than to make such mistakes. Thank you for your cooperation.

i am sorry i did not find how to remove the post since i put it in the wrong section. therefor i posted it twice.
 
Playamo confiscated winnings after they say i vilolated the wager max bet although it clearly said in the bonusinfo i have completed the wager correctly. So mixed messages, site says "wager done" and funds avaliable for withdraw, but terms say's somethings else. When i wrote to them at live support after they confiscated the winnings, since i was upset over it they closed the chat three (!) times :mad: leaving me with unaswered questions. They even removed the livechat box so i was unable to even connect to it.

They continued to reply by mail tho, but dodging all the supportrelated questions and not sending me the log to prove i violated the rule.

I accept if i violated the maxbet but i do not accept the lack of service and support shutting conversations down when it gets to hot for them to talk. I was not rude or anything.

I also had trouble before withdrawing with the support, i asked for help to withdraw but suddenly it was very complicated since visa/bank didnt work so i had to set up a new skrillaccount wich seemed strange since they have the options on the site but "suddenly" were not working.

If you want a site with alot of games like playamo i, atleast in my opinion would look elsewhere instead of playamo. :mad:

What are you opinions about this casino? Please share your thought's. I have seen alot about their support on the web not being helpful.
Playamo is Scam
 

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