Hi all,
I am a player at platinum play for wel over a year
Made more than enough deposits.
It took me over 4 months to get my balance over the 150-200 credits
2-3 months ago i had some luck won a bit for the first time since i joined that casino.
I played a tournament and won 1200 credits.
I lost the 1200 ten times faster than i won them.
but now the strange thing.
after i lost a awful lot at the jokers of platinum play i did not play for 2 weeks or so and the frist time i started the casino i got a casino update. as we all do i thought...
I made a deposit and noticed that all game settings where gone bets i used etc....
so i went to my banking history just to see that i never played before at platinum acording to my history i did not have any prior deposits.
i went to live chat they told me that it was due to an update from MG.
is a lie because all other casinos had updates and there my history is stil available.
i went playing and noticed that all games act as if i never played them before.....
proof i received when i started Thunderstruck 2 the great hall of spins was empty.
Now i played thunderstruck 2 there EVERY single time i made a deposit and now its empty as if i never played it before......
I went to live chat and asked them how that is possible
and this is what the BASTARDS AT RETARDED PLATINUM PLAY part of the retarded fortune lounge group told me.....................
My acount and history including banking/game achievements etc is removed because they put my acount on a other server.due to that everything is removed.
i told them that i wil not accept such a thing because i did not play for 17-18 months and only lose to lose all achievements etc.
i told him i dont take a i dont know as answer but that is what he told me
WE DONT KNOW!
and the WANKER closed the chat.
now my deposits go into the thousands at platinum play in total.
and i am not alowed to ask why they did what they did.
but its obvious..... it happend after i started to win for the first time since i joined platinum play.
after that i lost even more than before.......
they agree i had a bad run
they agree my history is removed.
made a screenshot of the chat so the wanker cant denie what he told me.
They just dont want to tel me WHY.
so i lost and all my money and i dont have a history left and my achievements are gone
with no reason at all.
they better fix it.
I am a player at platinum play for wel over a year
Made more than enough deposits.
It took me over 4 months to get my balance over the 150-200 credits
2-3 months ago i had some luck won a bit for the first time since i joined that casino.
I played a tournament and won 1200 credits.
I lost the 1200 ten times faster than i won them.
but now the strange thing.
after i lost a awful lot at the jokers of platinum play i did not play for 2 weeks or so and the frist time i started the casino i got a casino update. as we all do i thought...
I made a deposit and noticed that all game settings where gone bets i used etc....
so i went to my banking history just to see that i never played before at platinum acording to my history i did not have any prior deposits.
i went to live chat they told me that it was due to an update from MG.
is a lie because all other casinos had updates and there my history is stil available.
i went playing and noticed that all games act as if i never played them before.....
proof i received when i started Thunderstruck 2 the great hall of spins was empty.
Now i played thunderstruck 2 there EVERY single time i made a deposit and now its empty as if i never played it before......
I went to live chat and asked them how that is possible
and this is what the BASTARDS AT RETARDED PLATINUM PLAY part of the retarded fortune lounge group told me.....................
My acount and history including banking/game achievements etc is removed because they put my acount on a other server.due to that everything is removed.
i told them that i wil not accept such a thing because i did not play for 17-18 months and only lose to lose all achievements etc.
i told him i dont take a i dont know as answer but that is what he told me
WE DONT KNOW!
and the WANKER closed the chat.
now my deposits go into the thousands at platinum play in total.
and i am not alowed to ask why they did what they did.
but its obvious..... it happend after i started to win for the first time since i joined platinum play.
after that i lost even more than before.......
they agree i had a bad run
they agree my history is removed.
made a screenshot of the chat so the wanker cant denie what he told me.
They just dont want to tel me WHY.
so i lost and all my money and i dont have a history left and my achievements are gone
with no reason at all.
they better fix it.