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Piggs casino issue with US players

Discussion in 'Casino Complaints - Non-Bonus Issues' started by winbig, Jan 25, 2007.

    Jan 25, 2007
  1. winbig

    winbig Keep winning this amount.

    How is this not stealing money?

    Say you were a customer of theirs before they closed shop for USA players. You had $19 in your account when they closed it.

    You would expect your money back, correct?

    Nope. They won't return any money unless your balance was >= $20.

    I would expect this from a rogue group, NOT one that is accredited.
    edit: Oops, I got them confused with Piggs Peak casino, imagine that. How original of them to rip off the name of an accredited casino.

    edit: They chose to close the accounts, not the players. They need to do the right thing and eat these so-called "Bank charges" and give players their money back.

  2. Jan 25, 2007
  3. winbig

    winbig Keep winning this amount.


    This is getting funny. I didn't know it was illegal to gamble online now!! Oh my, I'm going to jail!

    More to come, I'm sure....:rolleyes:
  4. Jan 25, 2007
  5. jerrylee

    jerrylee Dormant account

    Playa del Vaquero (I wish)
    let's give credit where credit is due
    winbig :thumbsup: on a decent post. you'd figure if their cutoff was $5 then ok, but $19 is still something
    tip: rather than arguing the legal issue, I'd ask them to make an exception for you and provide them with a moneybookers or some other electronic wallet account. their processor should be able to grant you at least that.
    but keep the focus on the money, nothing else,and give them an easy solution. don't give them a reason to ignore your emails if it goes off tangent and gets too argumentative
  6. Jan 25, 2007
  7. Palace Group

    Palace Group Dormant account

    Customer Support

    Please send me your account number via PM Winbig.

    Just to clarify a few things, Piggs Peak is the South African Rand casino where Piggs Casino is the non SA rand casino. They were part of the same group until The Palace Group took over the casino as well as Mummys Gold and Jackpots in a Flash last year.

    We closed off USA account last year October/November due to possible implications.

    Let me see what I can do Winbig.

    Kind regards,

    The Palace Group
  8. Jan 25, 2007
  9. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Admin note

    renamed thread: "stealing" is a little over the top.

    1 person likes this.

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