A new excuse from Slotty Vegas
I made a deposit last night at Slotty Vegas, and attempted to make a withdrawal this morning. But kept getting error messages.
Vaughan Thu, 04/20/17 08:28:01 am Europe/London
Welcome to Slotty Vegas
Hi Brian
Could you tell me the error please
brian 08:29:13 am
hi. I'm having problems withdrawing. I just get a message saying "Ooops, a system error has occured, please re-try"
Vaughan 08:30:15 am
To what method was you trying to withdraw to please
brian 08:30:40 am
the visa card i deposited with
Vaughan 08:31:31 am
The one that ends in 9123
brian 08:32:05 am
yes. it's new card. I have sent the relevant scans
Vaughan 08:32:57 am
The reason you are unable to deposit is because your deposit hasn't been released by your card issuer and not captured by our processor as yet
This usually takes 24/48 hours You will then be able to withdraw
brian 08:34:20 am
I've never ever had that happen before
Vaughan 08:36:39 am
possibly because you haven't requested a withdrawal before your deposit was captured
brian 08:38:35 am
ok. I'll try later. But I should be able to withdraw, even if it has to wait to be processed
Vaughan 08:40:18 am
Yes just allow at least 24 hours to pass before trying again
So it's not a case of my money being reversible. I can't even withdraw it from my account for 24-48 hours It's just sat there - playable
I made a deposit last night at Slotty Vegas, and attempted to make a withdrawal this morning. But kept getting error messages.
Vaughan Thu, 04/20/17 08:28:01 am Europe/London
Welcome to Slotty Vegas
Hi Brian
Could you tell me the error please
brian 08:29:13 am
hi. I'm having problems withdrawing. I just get a message saying "Ooops, a system error has occured, please re-try"
Vaughan 08:30:15 am
To what method was you trying to withdraw to please
brian 08:30:40 am
the visa card i deposited with
Vaughan 08:31:31 am
The one that ends in 9123
brian 08:32:05 am
yes. it's new card. I have sent the relevant scans
Vaughan 08:32:57 am
The reason you are unable to deposit is because your deposit hasn't been released by your card issuer and not captured by our processor as yet
This usually takes 24/48 hours You will then be able to withdraw
brian 08:34:20 am
I've never ever had that happen before
Vaughan 08:36:39 am
possibly because you haven't requested a withdrawal before your deposit was captured
brian 08:38:35 am
ok. I'll try later. But I should be able to withdraw, even if it has to wait to be processed
Vaughan 08:40:18 am
Yes just allow at least 24 hours to pass before trying again
So it's not a case of my money being reversible. I can't even withdraw it from my account for 24-48 hours It's just sat there - playable