Party Poker Ripped me off Plain and Simple

[maddy8080]

Well on Janurary 1 after winning 2000 party poker locked my account . i contacted them a few days later via telephone and they verified my information and told me my account was now ok and i could login in again , upon logging in i found my account was still frozen , i emailed and they said that when my deposit cleared i would be able to log back in within 24-48 hours , i waited 48 hours and contacted again at which time i was told to wait longer , After which they told me the "deposit was sent back non sufficient funds " i inquired with my bank and no withdrawl attempt was ever made on my account . i then took a screenshot of my account showing this 3 days ago and they have refused to answer any emails as i had accused them of being cheats and locking my account simply because i was ona winning streak and winning lots of house money , to date they have refused to answer and a phone call placed to them today i was hung up on immediatley . i would like this situation rectified as i have provided everything they asked for along with proof that no money was ever tried to take out of my VERIFIED bank account . this is simply them trying to rip off the lil guy and get away with it

 

[Marie2473]

Im not sure if they are rouge, but if they are not you should instead PAB before posting the info here, just a friendly advice =))

 

[WonderingSpirit]

Thats strange. They did not rip me off when I hit one of the random jackpots. And it was worth more than 2000$

 

[winbig]

Don't you think you should have tried other avenues out before you accused them of being cheats (your own words)?

If I were them, I would have ignored you too. I suggest you edit your post, delete everything and go through the proper channels and PAB.

Also - do you have a screenshot or other record showing the account number that you entered? The first thing that pops into my mind when you said that your bank has no record of any w/d attempt is that you messed up when you entered your account number or other pertinent information.

 

[vegetagirl2008]

Well on Janurary 1 after winning 2000 party poker locked my account . i contacted them a few days later via telephone and they verified my information and told me my account was now ok and i could login in again , upon logging in i found my account was still frozen , i emailed and they said that when my deposit cleared i would be able to log back in within 24-48 hours , i waited 48 hours and contacted again at which time i was told to wait longer , After which they told me the "deposit was sent back non sufficient funds " i inquired with my bank and no withdrawl attempt was ever made on my account . i then took a screenshot of my account showing this 3 days ago and they have refused to answer any emails as i had accused them of being cheats and locking my account simply because i was ona winning streak and winning lots of house money , to date they have refused to answer and a phone call placed to them today i was hung up on immediatley . i would like this situation rectified as i have provided everything they asked for along with proof that no money was ever tried to take out of my VERIFIED bank account . this is simply them trying to rip off the lil guy and get away with it

I am curious as to why they are withdrawing from your bank account if you were on a "Winning Streak" by $2000. That does not make any sense. Our suggestion to you is do a PAB and post no further until the matter is resolved.

 

[LaurieJim]

I am curious as to why they are withdrawing from your bank account if you were on a "Winning Streak" by $2000. That does not make any sense. Our suggestion to you is do a PAB and post no further until the matter is resolved.

I agree, a PAB is what needs to be done, id also get my last 30 days banking statement that show all or any ACH transactions going thru. I will say that any customer service rep worth a damn wouldnt hang up on a customer unless they became rude or abusive on the phone, i can understand your frustration and sometimes we say things we shouldnt, please do the PAB as the others said and let the expert Maxd do his thing...........good luck to ya.............laurie

 

[maddy8080]

Well on Janurary 1 after winning 2000 party poker locked my account . i contacted them a few days later via telephone and they verified my information and told me my account was now ok and i could login in again , upon logging in i found my account was still frozen , i emailed and they said that when my deposit cleared i would be able to log back in within 24-48 hours , i waited 48 hours and contacted again at which time i was told to wait longer , After which they told me the "deposit was sent back non sufficient funds " i inquired with my bank and no withdrawl attempt was ever made on my account . i then took a screenshot of my account showing this 3 days ago and they have refused to answer any emails as i had accused them of being cheats and locking my account simply because i was ona winning streak and winning lots of house money , to date they have refused to answer and a phone call placed to them today i was hung up on immediatley . i would like this situation rectified as i have provided everything they asked for along with proof that no money was ever tried to take out of my VERIFIED bank account . this is simply them trying to rip off the lil guy and get away with it

the account is good no doubt because the test deposits went through no problem . this all can be proved . anyway its with ecogra now so no more discussion on my end

 

[Roanan]

Why am I not surprised?

Party Gaming have been on my sh$& list for a long time.

They have a history of pulling all sorts of weird stunts, such as sending invalid cheques to sponsoring the WSOP after US players were banned.

Here's the most recent stunt I found out about:

... we wanted to remind you that after six months of inactivity we charge an administration fee of 5 Euros each month...

...Make sure you aren't charged: just buy in with as little as 50 cents and play one raked hand at our limit micro-limit tables...

 

[maddy8080]

ill explain what happened , i signed up . entered my bank account details , they sent a test deposit which i verified , after that they give you whats called instant bank roll meaning you can deposit 500 they will credit you right away , and wait for the deposit to clear , that night i went from 500 to 2000 i asked for 1000 out , after the inital 500 cleared my account , they then froze my account and started all this that they are doing now . how that clears it up !

 

[LaurieJim]

ill explain what happened , i signed up . entered my bank account details , they sent a test deposit which i verified , after that they give you whats called instant bank roll meaning you can deposit 500 they will credit you right away , and wait for the deposit to clear , that night i went from 500 to 2000 i asked for 1000 out , after the inital 500 cleared my account , they then froze my account and started all this that they are doing now . how that clears it up !

If it cleared your account, then they need to pay up, did you do a PAB ?............laurie