- Joined
- Jun 5, 2006
- Location
- Edmonton Canada
Lately I've been getting really disgruntled with a lot of the MG casinos I've been playing for years. Back when I first signed up and the first year or two I played MG was my favorite casino software. Over the past couple of years I've noticed a steady decline in customer service and promotions, so I've decided that since the software is the same in all of the casinos, I'm going to dump the ones who I feel don't really value me as a customer.
First to go, Jackpot Factory. It's sad because they used to be one of my favorites. I remember back in the good old days after I'd lost my first couple of deposits, they tossed me a free chip. They used to have promotions I could participate in, "Deposit $25 and get an entry..." or "Deposit $25 and get some free spins..." or whatever. They used to have really good exclusive tournaments and I even won a couple.
Now they've stopped doing exclusive tourneys, all of their promos are only if you deposit $75 or more, on my last birthday I asked in live chat and was told "Your account isn't eligible for any bonus, sorry" even though I'm a pretty consistent loser. One more thing that I'm grouchy about is that every single deposit you make they tack on a 10% bonus. When you're like me and deposit $25 that gives you a whopping $2.50 which gives you no advantage at all, but you're still stuck with wagering requirements on every single deposit. Plus I'm not feeling very warm and fuzzy toward their customer support either.
So bye-bye Jackpot Factory, I'll remember fondly how it used to be.
First to go, Jackpot Factory. It's sad because they used to be one of my favorites. I remember back in the good old days after I'd lost my first couple of deposits, they tossed me a free chip. They used to have promotions I could participate in, "Deposit $25 and get an entry..." or "Deposit $25 and get some free spins..." or whatever. They used to have really good exclusive tournaments and I even won a couple.
Now they've stopped doing exclusive tourneys, all of their promos are only if you deposit $75 or more, on my last birthday I asked in live chat and was told "Your account isn't eligible for any bonus, sorry" even though I'm a pretty consistent loser. One more thing that I'm grouchy about is that every single deposit you make they tack on a 10% bonus. When you're like me and deposit $25 that gives you a whopping $2.50 which gives you no advantage at all, but you're still stuck with wagering requirements on every single deposit. Plus I'm not feeling very warm and fuzzy toward their customer support either.
So bye-bye Jackpot Factory, I'll remember fondly how it used to be.