- Joined
- Sep 26, 2004
- Location
- SOMEWHERE IN ASIA
I complained several months ago that the RTG splits 3 Kings sometimes and that it is not normal as usually only 3 Aces are split. OK, so there are views that this could be so though in the minority. Now they have since published a House Way in the Help files of the game.
Now again I have an issue. Played at Inetbet recently and again the Dealer has 3 Kings. It had 3 Ks, J, 10, 9 and 5. The 3 Kings were not split but this is what the House Way stated:
Where there are 3 Kings & 2 others higher than Ten cards, the two cards will be the two highest singletons.
It is obvious that this means that the 3 Kings will be split as only one card ie the J is higher than Ten. In this instance I would have won as I had AQ as the low hand and a pair of Aces at the back. I contacted Inetbet and they initially told me that it wasnt their fault that the wording was like that and the software was operating correctly. When I persisted they told me that the grammar was wrong and if I had an issue I need to take it up with RTG. This is nonsense. We are always told to read Ts and Cs correctly and it is our fault for not reading them. Now the dealer does not conform with the House Way and I am now told it was a grammatical error. This is Bullshit. The wording is clear enough. In fact, they have now amended the rules ie "Where there are 3 Kings and 2 others equal to or higher than Ten cards......" It is a measly 5 bucks but when the casino is wrong, I persist and wont let them off the hook like that. If it's wrong they should take it up with RTG why should it be me?
Anyone who believes that the above rule in the 2nd para. should also mean the inclusion of a Ten card can state their reasons here. I am always willing to listen. Thanks all.
Now again I have an issue. Played at Inetbet recently and again the Dealer has 3 Kings. It had 3 Ks, J, 10, 9 and 5. The 3 Kings were not split but this is what the House Way stated:
Where there are 3 Kings & 2 others higher than Ten cards, the two cards will be the two highest singletons.
It is obvious that this means that the 3 Kings will be split as only one card ie the J is higher than Ten. In this instance I would have won as I had AQ as the low hand and a pair of Aces at the back. I contacted Inetbet and they initially told me that it wasnt their fault that the wording was like that and the software was operating correctly. When I persisted they told me that the grammar was wrong and if I had an issue I need to take it up with RTG. This is nonsense. We are always told to read Ts and Cs correctly and it is our fault for not reading them. Now the dealer does not conform with the House Way and I am now told it was a grammatical error. This is Bullshit. The wording is clear enough. In fact, they have now amended the rules ie "Where there are 3 Kings and 2 others equal to or higher than Ten cards......" It is a measly 5 bucks but when the casino is wrong, I persist and wont let them off the hook like that. If it's wrong they should take it up with RTG why should it be me?
Anyone who believes that the above rule in the 2nd para. should also mean the inclusion of a Ten card can state their reasons here. I am always willing to listen. Thanks all.