onmi casino bonus playthrough

[capsule]

like the games at onmi but trying to keep up with playthrough is ridiculous. you either e mail them or phone then wait up to 24 hours to find out where you are on the playthrough. why they do not have a way of tracking your own as on the club world casinos i do not understand. almost as if they want to make sure you lose befor cashing out. am i the only one who finds this strange.

 

[Nifty29]

Yep.

All accredited casinos here are out to make you lose deliberately.

It's why they all have RTPs less than 100%. Shocking.

 

[KasinoKing]

am i the only one who finds this strange.

No, it's ridiculous that a software like Playtech does not include WR information as part of the package.
If I am playing a bonus on a software which doesn't give you any WR guidance, I record all my play on an Excel spreadsheet & work it out myself. Sounds like a ball-ache I know - but not so bad once you get used to doing it.
It's not Omni's fault the software doesn't have this feature, but I am surprised they can't respond quicker. Don't they have live chat?

Welcome to the forum!
KK

 

[bsilva028]

Don't they have live chat?


yes, they have sometimes,
i would like to understand it how it works because:
ex: just now - live chat is online
5 minutes later - live chat is not available
another 5 or 10 minutes later - its available again

 

[sapit222]

Welcome!

 

[Realitybitez]

I find it easier to work out by calculating how many comp points your've made. I think its like every $10 you spent, you get a point? Or something like that.

 

[aceking123]

hi its there biggest problem , there live chat is not on enough considering the players they hold , your right you have to keep track of wgering with them , ive just come from back from having very strong words with them about a withdrawal made , i had logged my game play , but they still insisted i had played roulette

i did get paid but that wasnt the point i dont like being told i played a game i hadnt before wagering was met & because i had written my play down ^ had emailed support tp double check my wagering i was willing to go all the way with this one but didnt need to in the end , there a good casino but need to realt brush up on contact side of things & have live chat 24/7 for basic questions.