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onmi casino bonus playthrough

Discussion in 'Introduce yourself! (New Members)' started by capsule, Dec 18, 2012.

    Dec 18, 2012
  1. capsule

    capsule Dormant account

    like the games at onmi but trying to keep up with playthrough is ridiculous. you either e mail them or phone then wait up to 24 hours to find out where you are on the playthrough. why they do not have a way of tracking your own as on the club world casinos i do not understand. almost as if they want to make sure you lose befor cashing out. am i the only one who finds this strange.
  2. Dec 18, 2012
  3. Nifty29

    Nifty29 Dormant account

    Turn right, then right. then right again

    All accredited casinos here are out to make you lose deliberately.

    It's why they all have RTPs less than 100%. Shocking.

  4. Dec 19, 2012
  5. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    House-Husband and Casino Advisor
    Bexhill on sea, England
    No, it's ridiculous that a software like Playtech does not include WR information as part of the package.
    If I am playing a bonus on a software which doesn't give you any WR guidance, I record all my play on an Excel spreadsheet & work it out myself. Sounds like a ball-ache I know - but not so bad once you get used to doing it.
    It's not Omni's fault the software doesn't have this feature, but I am surprised they can't respond quicker. Don't they have live chat?

    Welcome to the forum! :thumbsup:
  6. Dec 19, 2012
  7. bsilva028

    bsilva028 Banned : multi-account fraudster PABnoaccred PABaccred

    Don't they have live chat?

    yes, they have sometimes,
    i would like to understand it how it works because:
    ex: just now - live chat is online
    5 minutes later - live chat is not available
    another 5 or 10 minutes later - its available again
  8. Dec 20, 2012
  9. sapit222

    sapit222 Meister Member MM PABaccred

    Welcome! :thumbsup:
  10. Dec 21, 2012
  11. Realitybitez

    Realitybitez Experienced Member

    Cati Interviewer
    New Zealand
    I find it easier to work out by calculating how many comp points your've made. I think its like every $10 you spent, you get a point? Or something like that.
  12. Dec 21, 2012
  13. aceking123

    aceking123 Ueber Meister CAG PABnononaccred MM

    hi its there biggest problem , there live chat is not on enough considering the players they hold , your right you have to keep track of wgering with them , ive just come from back from having very strong words with them about a withdrawal made , i had logged my game play , but they still insisted i had played roulette

    i did get paid but that wasnt the point i dont like being told i played a game i hadnt before wagering was met & because i had written my play down ^ had emailed support tp double check my wagering i was willing to go all the way with this one but didnt need to in the end , there a good casino but need to realt brush up on contact side of things & have live chat 24/7 for basic questions.

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