Morning all,
I'm relatively new to the world of online casinos. I signed up to one spin casino several weeks ago and managed a win, they processed my documents and then on the 18th Oct approved my withdrawal after being in pending for a few days and was advised it would take up to 5 business days via bank transfer to receive the money. I still haven't received the money, and it's now been 7 business days.
I contacted them yesterday via live chat, and they basically said although the withdrawal was approved they are waiting for the finance team to pay out??? This seems a ridiculous amount of time? After looking into this casino it appears they are quite suspect, which being very new to this I was quite naive and didn't really look at/research before. But I'm now quite worried about even receiving my money at all. Has anyone else had any experience with this casino?
Thanks
I'm relatively new to the world of online casinos. I signed up to one spin casino several weeks ago and managed a win, they processed my documents and then on the 18th Oct approved my withdrawal after being in pending for a few days and was advised it would take up to 5 business days via bank transfer to receive the money. I still haven't received the money, and it's now been 7 business days.
I contacted them yesterday via live chat, and they basically said although the withdrawal was approved they are waiting for the finance team to pay out??? This seems a ridiculous amount of time? After looking into this casino it appears they are quite suspect, which being very new to this I was quite naive and didn't really look at/research before. But I'm now quite worried about even receiving my money at all. Has anyone else had any experience with this casino?
Thanks