samoas
Senior Member
- Joined
- Sep 16, 2003
Just came into my email as I replied to another post defending them (and others) whom I have been loyal to........Now I have to start an email exchange to get this resolved.
Hi Christine,
Your recent withdrawals totaling $675 made between the 19th and 20th of April 2011 have been reversed to your Casino account as our Ecash processing company are unable to process payments via any method to the U.S.A at present.
Kindly note that the lack of processing has not been enforced by casino management, but has come directly from the 3rd party processors. This means that we are forced to abide by their decision until the availability to process payments is running once again.
We appreciate your understanding in this matter and assure you that the funds will remain in your Casino account, which only you will have access to. You will be notified as soon as we are able to process payments.
Warm Regards,
James Johnson
Manager
Villento Las Vegas Helpdesk
Hi Christine,
Your recent withdrawals totaling $675 made between the 19th and 20th of April 2011 have been reversed to your Casino account as our Ecash processing company are unable to process payments via any method to the U.S.A at present.
Kindly note that the lack of processing has not been enforced by casino management, but has come directly from the 3rd party processors. This means that we are forced to abide by their decision until the availability to process payments is running once again.
We appreciate your understanding in this matter and assure you that the funds will remain in your Casino account, which only you will have access to. You will be notified as soon as we are able to process payments.
Warm Regards,
James Johnson
Manager
Villento Las Vegas Helpdesk