Have you had issues with Santeda International BV?

[joannaddd]

Hi lovely people have you had issues with Santeda bv international, Are you tired of seeing numerous 3rd party Mcc miscodings on your bank statement?
Do you know that they are in breach of their licence and sharing your details with fake unregulated merchants who are selling your information on the Dark Web
Well like many others we have had enough .
We are tired of their blatant disregard for players safety and lack of responsible gambiling and always blaming the player for their failures .So guys we are coming together as a collective to bring a complaint against Santeda International BV to the CURACAO GAMBLING BOARD. They can't ignore if we all come together
There is now an email address set up to contact if you want to be apart of it

*snip*@yahoo.com

What you need to send is
your Location
All Casinos and user names for each casino total amounts deposited .

All information will be held private and not shared with any other members
The more people we get the better chance we have
We will also be sending it to the ukgc
If you are unaware of the laws of Curacao for gambiling sites miscoding I have provided it here .we hope to hear from you soon .It may take a while to gather players but we have the time .

Curaçao eGaming Regulations on Third-Party Payment Solutions and Incorrect Merchant Codes

Curaçao eGaming, as a well-established licensing authority for online casinos, enforces strict regulations to ensure that all licensed operators adhere to international standards of fairness, transparency, and consumer protection. These regulations are designed to protect players, ensure legal compliance, and prevent fraudulent activities, including issues related to third-party payment solutions and the improper use of merchant codes.

1. Third-Party Payment Solutions

Curaçao eGaming requires all licensed operators to ensure that payment transactions are processed through reliable, secure, and properly regulated payment providers. The use of third-party payment processors is permitted, but these processors must be fully compliant with relevant financial regulations and ensure that they are registered with appropriate regulatory bodies.

Operators must ensure that:

Payment providers adhere to anti-money laundering (AML) and Know Your Customer (KYC) regulations.

Transactions are conducted transparently, and customers' financial data is securely handled and encrypted.

Third-party providers are legally authorized to process payments and are fully regulated to prevent illegal activities, such as money laundering.

Failure to comply with these rules can result in serious consequences, including penalties, suspension of operations, or even revocation of the operator’s gaming license.

2. Incorrect Merchant Codes

Merchant Category Codes (MCC) are used by financial institutions to categorize transactions, which helps prevent fraud and ensures proper reporting of payments. Curaçao eGaming mandates that all casinos and online operators use the correct merchant codes for transactions related to gambling.

Using incorrect or manipulated MCCs to disguise gambling transactions is considered a breach of financial integrity regulations and can lead to significant legal consequences. Casinos that use incorrect merchant codes to bypass payment restrictions or evade regulations are in violation of Curaçao eGaming’s standards.

These violations can result in:

Penalties and fines for improper handling of transactions.

Revocation of licenses for serious or repeated violations.

Increased scrutiny and audits by regulatory bodies to ensure future compliance.

3. Consequences of Non-Compliance

Curaçao eGaming takes any violations related to payment processing and incorrect merchant codes very seriously. If an operator is found guilty of manipulating payment methods or using fraudulent merchant codes, they can face:

Revocation of their license to operate in Curaçao and potentially other jurisdictions.

Legal actions from both the authorities and affected

 

[dunover]

Please don't provide live links and mail addresses in posts. I have removed it.

So you are trying to campaign for players who knowingly played at dodgy casinos that should not have accepted UK players. And as a result, used bent payment providers.

Complaining to the Curacao regulator about this is a bit like complaining to Huw Edwards about Gary Glitter. The regulator is flaccid and useless, is simply a money collector for worthless casino stamps in the main. They make the right noises but in practice there is no effective infrastructure to check licensee activities, no proper financial or legal structure, game auditing, AML, criminal checks etc.

Even if by some miracle they removed the scam casino license, the scammers will simply keep the seal on their site regardless or remove it and not bother at all, or get another 'licence' from even more useless jurisdictions like Anjouan or Costa Rica. That's what crooks do.

As for your opening post re. 'did we know' simply check the forum out!
That they disguise transactions so they can take credit card payments or payments for gambling on debit cards that would otherwise be blocked and sell personal info on, well it's hardly a revelation here - there are numerous threads and posts concerning this going back many years.

As for the UKGC, what do you expect them to do about it? They regulate the UK market only, not unlicensed sites operated from overseas. They do occasionally give Google lists of scam affiliate sites and/or casinos unlawfully taking UK players which get blocked from UK IPs, but that's as far as it goes. They cannot assist with criminal payment mechants, or in getting you reimbursed if you are gullible enough to play at them.

So these sites have breached the Curacao eGaming rules - firstly they would likely just get advice rather than sanction as their fees are more important than player rights. Secondly, are you sure the site even has a standing genuine Curacao license? Many make up fake stamps and direct them to fake Curacao authentication pages.

I understand why you're feeling this way but these scam casinos have been doing this far longer than your campaign and I would suggest couldn't care less about your efforts, far less any unlikely consequences as the money they've made will be far away from Curacao.