joseduducv
Dormant account
- Joined
- Jul 5, 2011
- Location
- portugal
I logged into offsidebet.com before starting to play I do not care who they were checking licenses and whether they were credible. By entering the site seemed fine to me but to my surprise I found the defense mechanisms of play out of control, such as limits on deposit and or self-exclusion. I contacted the customer service and indicated that he wanted a limit on my account weekly deposit of 250 euros, beware as the service sent me an email stating that I was not able to set a limit deposits, all sites that have a license issued by entities have credible mechanisms responsible gaming. When I started the site deposit losses began to lose control over and how I ended up in deposits a day to lose € 750 all at once because the site did not allow me to manage responsibly. Dissatisfied I contacted the casino and asked for account closure as a compulsive gambler could not be playing on a site where I can not have mechanisms of defense, calls reeembolso values lost because the site does not posssuir good e-commerce practices in the area of games. The site ingnorou all my messages is inherent in keeping the account active not responding to my emails. Only the 4 th e-mail that they decided to close the account but only for 90 days and with the statement that was able to reopening after long period, even after giving the indication that I am a compulsive gambler on the refund of my money lost nothing, until I am now waiting for an answer. Could you help me?