Noxwin Skrill Scam

spintee

Paleo Meister (means really, really old)
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mm2
Joined
Mar 21, 2012
Location
Northants
Yes you heard heard it right, I upload some funds to skrill and seen an 200% offer for noxwin casino, After deposit only £10 no bonus show, So spoke to live help, I will copy the chat below,
I was told that offer is ended and all I was entitled to was 100%, I ask can they refund my money an was told to send I.D ect, I did do a search for them and see KK has them on he's site so got to be ok, Also same License as superlenny,

Who is in the wrong? The link took me to noxwin site with the 200% bonus showing which I will also add a screen shot,

Cheers guys for taking a few minutes to read,

Please wait for a site operator to respond...
Operator Gyulyuzar has joined the chat.
Gyulyuzar09:09:12
Hello, thank you for contacting Noxwin Support. How may I help you?
Visitor09:09:33
Hi again, Just seeing about my bonus? 200% offer from skrill
Gyulyuzar09:12:30
let me check
09:12:51
This promotion already ended
09:13:00
May I have your username, please?
Visitor09:13:38
spintee
Gyulyuzar09:16:22
you can have 100% welcome casino bonus at the moment
09:16:22
if you want
Visitor09:16:36
200% threw skrill
Gyulyuzar09:16:58
This promotion already ended
Visitor09:17:32
dropbox.com
09:18:12
Still going strong from what I see?
Gyulyuzar09:18:23
No, it is not valid
Visitor09:20:19
its there in skrill showing the offer and I just showed you the page
09:20:27
hers is skrills screen shot
09:20:29
dropbox.com
Gyulyuzar09:20:46
I understand but this promo is not valid anymore
Visitor09:21:20
some one is false avertising the ASA will have something to say about this,
09:22:05
false advertisement
Gyulyuzar09:22:22
you can have 100% welcome casino bonus at the moment
Visitor09:23:36
No thank you, I no your not probably to blame but you have a link to your website with the offer, This is false advertisment and the U.K goverment do not take lightly on this,
09:26:57
As i have not got what I was promised can you please send back my money,
09:27:48
& you lost a good player here
Gyulyuzar09:28:03
you cannot withdraw without any gaming activity, in order to withdraw we should firstly verify your account
09:28:07
1). Government-issued identification document (passport, ID card, etc.)
2). Recent utility bill with address on it (not older than 3 months).

Please send them to email address:
support@noxwin.com
Visitor09:28:39
I spend it out if I win I send ID in,
09:29:05
ty for time
Gyulyuzar09:29:20
You are welcome!
09:29:21
If you have any further queries, please do not hesitate to contact us via live chat or email at support@noxwin.com. Have a nice day!

s1.jpg

s3.jpg
 
Also same License as superlenny,

They are not under same UKGC license

Superlenny's license is 39482
Betit Operations Ltd is the Operator of www.superlenny.com and holds a license with reference number 39482 for remote casino operations issued by the Gambling Commission of Great Britain.

Noxwin is under Everymatrix UKGC license 39383

EveryMatrix Software Ltd. is licensed and regulated by virtue of a Combined Continuation Remote Operating License number 000-039383-R-319384-001 issued on the 29th October 2014 by the United Kingdom Gambling Commission.

Gambling Commission sites mistakenly show Superlenny both under EveryMatrix Software Limited (39383) and Betit Operations Limited (39482) if you search with term "Superlenny" in
You do not have permission to view link Log in or register now.
.

But Superlenny's website makes it pretty clear that they operate under Betit Operations Limited (39482) .
 
You try self exclude from one and get a big win, They soon tell you they are on the same license, They may well have a separate one?

But please note the casino's as if self exclude from any and have a win from another you will get stung, & Only find out after the fact and load of depos's down the drain,

ll.JPG

They are not under same UKGC license

Superlenny's license is 39482


Noxwin is under Everymatrix UKGC license 39383



Gambling Commission sites mistakenly show Superlenny both under EveryMatrix Software Limited (39383) and Betit Operations Limited (39482) if you search with term "Superlenny" in
You do not have permission to view link Log in or register now.
.

But Superlenny's website makes it pretty clear that they operate under Betit Operations Limited (39482) .
 
You try self exclude from one and get a big win, They soon tell you they are on the same license, They may well have a separate one?

But please note the casino's as if self exclude from any and have a win from another you will get stung, & Only find out after the fact and load of depos's down the drain,

Google search

site:superlenny.com 39482

433 hits



site:superlenny.com 39383

Not a single hit.


Thus they don't operate under 39383 , you need to have license number visible on the site, they couldn't thus confiscate because of self exclusion under 39383

Earlier this year, mid-April also Guts and Thrills were wrongly shown under generic EM UKGC license 39383 on Gambgling Commission website https://www.casinomeister.com/forums/threads/casinocruise-doesn´t-pay-12k.66693/

But that got fixed recently.

Superlenny operates under license 39482
Thrills/Superlenny
You do not have permission to view link Log in or register now.

 
Maybe:
- You didn't click the link, to save the link in your cookies.
- You might have some issues on other brother / sister casino.
- The CS didn't like you and refused to give you the bonus. --> Most likely :)) , which is really, really bad...

Who may know their reason, I doubt the promotion expired though.
 
.

As far as I know, SuperLenny's Sportsbook is operated under a EM license which might be why they are listed on the UKGC page together with other EM brands.

SuperLenny's Casino is operated by Betit Operations on a different UK license.
 
Maybe:
- You didn't click the link, to save the link in your cookies.
- You might have some issues on other brother / sister casino.
- The CS didn't like you and refused to give you the bonus. --> Most likely :)) , which is really, really bad...

Who may know their reason, I doubt the promotion expired though.

I do not think the link had anythink to do with it as I had no bonus added?

I have no issues on there sister sites, I am a member of superlenny / cruise and I think next casino,

I have always stated that alot of CS no shit all and this goes to prove it,

But I would like to make an update on this, Alow some one is in the wrong about the promo and its not good, But credit where is due, Live help was a nice chap, Even added the 100%, After I nearly busted out :) I also did not realise they was running under EM but site is running good, Live help is quick but is delays in response, Again as alot do not no what is going on :)

the original money I uploaded was to be spent on casholot for the big bonus, I have had my fair shout about moaning across there group but as long as rules have not been broken than you are all good, & Dieter is a great person to talk to,

Any way I shot my self in the foot again, As after they put the bonus on I did not even brake into it and got couple nice wins & now stuck with the bonus lol, Its all fun low
 
.

As far as I know, SuperLenny's Sportsbook is operated under a EM license which might be why they are listed on the UKGC page together with other EM brands.

SuperLenny's Casino is operated by Betit Operations on a different UK license.

I have come to notice the whole site (U'K GAMEING) is miss mash, Some body has not done done papers right
 
this happend to me at bgo..
got an email saying 500% bonus.. when i deposited with the code i never got the bonus and the live chat told me it was because i had allready made a withdrawal in the past... yet they still sent me the email;)
 
Are you on the level? If thats true than its defiantly a scam

Please say you copy chat or took screen shot

I have signed up, deposited and got the 200% bonus. My bad that I did not check the max bonus, so I deposited more than 10 EUR and still got only 20.
 
I have signed up, deposited and got the 200% bonus. My bad that I did not check the max bonus, so I deposited more than 10 EUR and still got only 20.

Yes I seen 20 max bonus.

Thats not the point I have been shafted, Any chance of your user name
 
Gyulyuzar12:48:15
Hello, thank you for contacting Noxwin Support. How may I help you?
Visitor12:48:26
Hi yet again, Hope all is good,
12:48:26
#
12:48:59
I have just been informed that some one signed up spoke to you and got the 200% bonus, You told be it was out dated
Gyulyuzar12:51:22
Our financial department decided to continue it until it is removed
Visitor12:51:47
So what happend to my 200%
Gyulyuzar12:52:18
May I have your username, please?
Visitor12:52:29
spintee
Gyulyuzar12:52:37
Cannot be added, you have already received the bonus
Visitor12:52:48
I got 100%
Gyulyuzar12:52:57
also decisions can be changed any time
Visitor12:53:07
you told me bonus not avalible, yet others have signed up and got it
Gyulyuzar12:53:11
so this does not connects with you
12:53:18
others?
12:53:20
who are others?
Visitor12:53:54
Others on a fourm
Gyulyuzar12:54:12
give me exact usernames and I can check
12:54:35
anyway you cannot have it
Visitor12:54:44
I am waiting on the user name
12:55:10
I dont want it now but you told me it was finished yet you giving it out
 
Either I am losing the plot or some one is messing with my head, Just had a butchers on missmidas and got a result, But it took the piss also, 90 spins I end up with and paid just over 100. I not no to cry or laugh, No wonder why I got rid of my mise's with results like that

mm2 (2).jpg
 
Apparently everything turned out like it should, but I think it's a bit disturbing that the customer rep refused to return the money without wagering, after the customer deposited over the 200% bonus. If it was expired, it was no fault of his.

"selling" things and not coming through on the offer definitely should result in nothing else than an immediate refund of the deposit if the customer chooses so.
 
No only is it wrong, it is very very shortsighted of the casino.

Skrill is not some small=time, part-time affiliate that might not be keeping their banners current.

Skrill customers are established gamblers for the most part, a target demographic.

It was a difference of $10 in bonus funds with a WR. What was the real cost to the casino? Maybe another 80 cents, or maybe even expected to make it even less likely for the customer to cash out, depending on the WR X.

And when spintee goes back to chat, after learning the bonus is being honoured, what do they do? Act like he's making stuff up, and chat has a poor grasp of English IMO.

I for one will not be signing up.

And all for a $10 DEPOSIT bonus.
 
Thank you for reply and to every one else,

Its a blatant lie to me, I wonder if stokes only got the bonus as he put more in? I only deposit £10 as it said max £20 bonus & I am glad I only put that in, Wgaer is nearly complete and left with about £60 and what ever I win with the last bit,

Happy spinning


No only is it wrong, it is very very shortsighted of the casino.

Skrill is not some small=time, part-time affiliate that might not be keeping their banners current.

Skrill customers are established gamblers for the most part, a target demographic.

It was a difference of $10 in bonus funds with a WR. What was the real cost to the casino? Maybe another 80 cents, or maybe even expected to make it even less likely for the customer to cash out, depending on the WR X.

And when spintee goes back to chat, after learning the bonus is being honoured, what do they do? Act like he's making stuff up, and chat has a poor grasp of English IMO.

I for one will not be signing up.

And all for a $10 DEPOSIT bonus.
 
Right you not going to belive this, I had over 120 in acount and gt bonus round lol, than balance droped to less than 50? I was told as it was a good will gesture max cash out is 50,

I got to go out now but will add screen shots tommorow, I thank you all for you time
 
Right I have been paid my £45 in skrill,

I am going to add a screen shot now of the convo with help, Note that I was not busted out I had a few quid left in my account when they added the bonus, & The bonus should of been a deposit bonus and not a free chip b4 deposit,

Credit were its due, I was paid the £45 but I blame CS not no what there talking about, I stick to good casino now, Least I got bit money back of them, I deposit on a sites I trust, I could take it further but due to my bad spelling I not no what to write, But just a heads ups for you guys that there playing a funny game

Another dodgy thing, They used euro as max cash out when I was playing in £

nnnn.jpg
 
Thank you for reply and to every one else,

Its a blatant lie to me, I wonder if stokes only got the bonus as he put more in? I only deposit £10 as it said max £20 bonus & I am glad I only put that in, Wgaer is nearly complete and left with about £60 and what ever I win with the last bit,

Happy spinning

I got 20 (the maximum) for my deposit 100 and a few free spins which was not a very good deal especially the WR was deposit plus bonus times 40 (4800 USD).

Anyhow, I was extremely lucky. I had five 5 scatter and wildline win on DoA. See pictures below.

My account verified in the morning, just waiting for the withdrawal.

doa nox.JPGnox3.JPG
 
He HE He,
Well done, I sent my docs in but had no confirmatioin, I just had email from skrill, I guess as yours is more there will hold out, But please NO reverse and keep wins

I got 20 (the maximum) for my deposit 100 and a few free spins which was not a very good deal especially the WR was deposit plus bonus times 40 (4800 USD).

Anyhow, I was extremely lucky. I had five 5 scatter and wildline win on DoA. See pictures below.

My account verified in the morning, just waiting for the withdrawal.

View attachment 55761View attachment 55762
 
He HE He,
Well done, I sent my docs in but had no confirmatioin, I just had email from skrill, I guess as yours is more there will hold out, But please NO reverse and keep wins

Thanks, I will hold. I have a bit of luck recently (yesterday Energy paid 4000 for me) so I can play elsewhere. :D
 
Right I have been paid my £45 in skrill,

I am going to add a screen shot now of the convo with help, Note that I was not busted out I had a few quid left in my account when they added the bonus, & The bonus should of been a deposit bonus and not a free chip b4 deposit,

Credit were its due, I was paid the £45 but I blame CS not no what there talking about, I stick to good casino now, Least I got bit money back of them, I deposit on a sites I trust, I could take it further but due to my bad spelling I not no what to write, But just a heads ups for you guys that there playing a funny game

Another dodgy thing, They used euro as max cash out when I was playing in £

View attachment 55758

What a great example of a terrible way to treat customers.. what's for sure is that i will now block all emails from noxwin, as i had signed up there a while back, but never got to deposit yet (other Casino's got priority) and all that because i was approached by someone in their affiliate or marketing department, asking for cooperation...

Sure thing i will not even consider it anymore, so thanks for sharing..

This whole thing is exactly what i know from shitty places in the past, and something i have not encountered for a good while since, i honestly was really excited about everymatrix and their setup, now this is the second "scandalous" behavior of one of their "licensed" Casino's..

They could have handled this 100 times better, and i am glad you at least got your tenner back with a wee profit, but my god, i would be fuming!:mad:
 
Thank you for your kind words,

I am a small roller but if I win I expect pay, I nether ask for free chips,

Its terrible as I no I am entited to more money but I do not reallty no how to explain but yes, I love ypour saying (we bit) as I did get abit back of them but I not somebody that chase sign ups, I love a bonus and if treted right I always keep deposit,

Thank You,

Tee

What a great example of a terrible way to treat customers.. what's for sure is that i will now block all emails from noxwin, as i had signed up there a while back, but never got to deposit yet (other Casino's got priority) and all that because i was approached by someone in their affiliate or marketing department, asking for cooperation...

Sure thing i will not even consider it anymore, so thanks for sharing..

This whole thing is exactly what i know from shitty places in the past, and something i have not encountered for a good while since, i honestly was really excited about everymatrix and their setup, now this is the second "scandalous" behavior of one of their "licensed" Casino's..

They could have handled this 100 times better, and i am glad you at least got your tenner back with a wee profit, but my god, i would be fuming!:mad:
 

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