nogabet - jurisdiction of license

[Deleted member 25408]

Hi,

I have an outstanding no-pay of 1200GBP from nogabet casino outstanding for the last few months. casinomeister's PAB has been unable to help me here. i was wondering whether anyone could help me out by telling me which jurisdiction they're licensed in? a couple of google results suggest curacao, but the curacao egaming board claims that they dont hold a license there.

any help would be very appreciated!

 

[vinylweatherman]

Hi,

I have an outstanding no-pay of 1200GBP from nogabet casino outstanding for the last few months. casinomeister's PAB has been unable to help me here. i was wondering whether anyone could help me out by telling me which jurisdiction they're licensed in? a couple of google results suggest curacao, but the curacao egaming board claims that they dont hold a license there.

any help would be very appreciated!

NogaBet Operator and Gaming License Holder is Sea Peak Holdings NV;Zeelandia 1, Willemstad Curacao. References in the Terms of Use to "us", "our," "we" or the “Company” are references to the party with whom you are contracting with, as specified above.

Someone's lying here. Either the Curacao authorities, or the casino.

This is yet another example of why Rival casinos were tipped en masse into the not recommended section.

Curacao is not known as a jurisdiction that takes the job of policing it's license holders seriously.

You are going to struggle in getting that money, or even getting the case investigated.

If they are lying about their license on the website (above quote was from there), they need to move from the not recommended section to join the others who lie about their licenses in the full blown rogue pit.

It is particularly unwise for Curacao to make claims that the casino is not licensed there without making a thorough check given that the annual Meister awards are coming up, and the Maltese LGA have held on to the coveted worst licensing jurisdiction award for the last two years. If it turns out they ARE licensed by Curacao after all, I will be making an alternate nomination for the aforementioned award.

Even if you can get Curacao to accept they are licensed there, it doesn't really bring you any closer to seeing that money.

It is Top Game, not Rival, that tend to have unlicensed operators that lie about their license, so I suspect they ARE operating under a Curacao license, but you have been given the brush off by Curacao regulators.

 

[Deleted member 25408]

Thank you very much for the info. Unfortunately I remain unskilled in 'thanking' posts on this forum!

Could you tell me where you found that information? The curacao authority had asked me to provide the link to where on nogabet's site they claimed to be licensed by Curacao. So I would like to respond with that link and the information you gave me. I can't find any reference to 'Sea Peak Holdings' in nogabet's terms of use, so maybe I'm being thick here!

 

[vinylweatherman]

Thank you very much for the info. Unfortunately I remain unskilled in 'thanking' posts on this forum!

Could you tell me where you found that information? The curacao authority had asked me to provide the link to where on nogabet's site they claimed to be licensed by Curacao. So I would like to respond with that link and the information you gave me. I can't find any reference to 'Sea Peak Holdings' in nogabet's terms of use, so maybe I'm being thick here!

It's in the legalese at the start of the general terms. It is astonishing that Curacao themselves do not know who their license holders are when supplied with their public facing brand names, rather than the obscure corporate names.

This is Rival however, and they have set up a convoluted and secretive structure designed to hide who owns what, and who operates what. Sea Peak Holdings is probably one such fronting entity, and they only show as much as they have to, which is why it is so hard to find. They don't even quote the reference number for the license, making it even harder to trace.

Sea Peak may just be another incarnation of the secretive Bonne Chance/Silverstone duo that hid the fact that the ultimate ownership and operation lead back to 4 Canadian business partners. It should be possible to do a search on "Sea Peak Holdings" on the Curacao website to unearth whether or not this is a properly licensed operation. The Curacao authorities should know best how to do this, yet claim they are unable to trace Nogabet on their system.

If Sea Peak Holdings cannot be traced either, Nogabet is going to receive a nomination from me in the upcoming Meister awards.

 

[vinylweatherman]

A search has produced this list of all casinos claiming to be operated by Sea Peak Holdings. Oddly enough, many in this list were former Bonne Chance/Silverstone properties, that seem to have quietly morphed into Sea Peak Holdings / Nazca Technologies outfits.

Nogabet
Superior
Cocoa casino
Always Vegas
Davincis Gold
Irish Luck
Tropica
Paradise 8
Gibson Casino
Simon Says
This is Vegas
Domgame


Oddly, the one place I would expect to show up as a search hit is absent, Curacao's own listing of licensees. Perhaps they are not licensed as Sea Peak Holdings as shown, but by the old entity of Bonne Chance, which would make the Curacao authorities unable to trace them.

This borders on "lying about the license".

There are quite a few old Bonne Chance casinos missing from the above list, so maybe this transition is a work in progress, and maybe related to Rival's failed attempt to bury discussion about their ownership and a certain court case earlier this year


Unfortunately, this case has created a reason to go digging around, and catch the traces of an act in progress before they have managed to clean house.

With a few, Google has thrown up cached entries of the same term, but quoting both the old Bonne Chance/Silverstone duo, and the new Sea Peak/Nazca pairing in reference to the same casino. It looks very much that all that has happened is that Rival's owners have simply reregistered their pair of holding companies under new names, with nothing of substance having been changed. Pity they didn't keep Curacao informed, which has lead to concerns that they are quoting a fake license.

 

[Deleted member 25408]

I see, thank you very much for the help with the detective work. I also separately received an email from nogabet support stating clearly and directly that 'we are licensed in Curacao'. I've re-opened my old email conversation with the Curacao regulatory authority asking them to explain this email, as well as showing them Nogabet's claim in their terms and conditions, and await a reply.

 

[vinylweatherman]

I see, thank you very much for the help with the detective work. I also separately received an email from nogabet support stating clearly and directly that 'we are licensed in Curacao'. I've re-opened my old email conversation with the Curacao regulatory authority asking them to explain this email, as well as showing them Nogabet's claim in their terms and conditions, and await a reply.

This just shows how useless "licensed in Curacao" actually is when it comes to regulation. Players like yourself who contact the regulator are brushed aside with "they are not licensed here" when in fact they are. They may as well not be licensed at all.

However, if the casino is lying, or they have deliberately manipulated their setup so that Curacao can't trace the license when a player complains, this is fraud, and they would belong in the pit.

 

[Deleted member 25408]

In the event that curacao egaming authority stops responding to me, is anyone familiar with the legal options that I - as a UK resident - have available to me to take against Nogabet? (or, to force curacao's egaming authority to respond for that matter). I have the determination to take this as far as is feasible