lindaj
Dormant account
- Joined
- Jan 31, 2008
- Location
- pennsylvania
I joined vegas 7 a few weeks ago (have other casino accounts no problems). I never received any emails from them in response to mine. I didnt even get a welcome email. There is nothing wrong with my email account. I emailed them 4 times over 2 weeks ( I was inquiring about a $350 withdrawal) and emailed them thru the casino with no response at all. I logged in yesterday to see if there was a reply in my casino mail and I was locked out!!
I called the support number to see what was going on (I did not abuse any bonuses and had deposited about $400 over 2 weeks). In very broken english I was told I was a high risk player. I was told by her that the support staff had emailed me several times. (did not receive a one) I could not resolve issue with her.
Anyway, today I logged back into casino and I was not locked anymore but still no response thru casino mail or my email. Needless to say I am leary of vegas 7 and would not feel comfortable depositing any more money when I get no support. Been 11 days since requesting withdrawal. It is posted in casino transaction history at casino but that is only info I have.
I called the support number to see what was going on (I did not abuse any bonuses and had deposited about $400 over 2 weeks). In very broken english I was told I was a high risk player. I was told by her that the support staff had emailed me several times. (did not receive a one) I could not resolve issue with her.
Anyway, today I logged back into casino and I was not locked anymore but still no response thru casino mail or my email. Needless to say I am leary of vegas 7 and would not feel comfortable depositing any more money when I get no support. Been 11 days since requesting withdrawal. It is posted in casino transaction history at casino but that is only info I have.