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Discussion in 'Introduce yourself! (New Members)' started by Danno1515, Mar 11, 2018.

    Mar 11, 2018
  1. Danno1515

    Danno1515 Newbie member

    Location:
    Uk
    Evening all, I’ve been a bit of a voyeur around these parts for a while but selfishly I would like to ask you knowledgeable people about slots errors. I mainly concentrate on sports bets, used to play the slots and casino very regularly years ago but just got back to having a bit of fun on the online slots, not small, not huge plus/minus 10-20k. 50%of my slots time has been with WHO Vegas and had some decent payouts 4 x 2k 1 x 12k obviously relative to what spent, no profit but had no issues with them whatsoever. But the other night after spinning through 1.5k on Genie jackpots WH Vegas hardly without a bonus/win I spun in a whole screen of jackpots and then it froze as it was just about to calculate win. Obviously this has happened many many times and every other time it just spun on the win and paid out but coincidentally this time it did not hmmm, it just spun another selection. My question is this, has this ever happened to anyone ansb also I guess it comes under the small print of error no bet. I have a screen shot and finally after a few weeks got a reply from WHO support saying they can’t help. To think I’ve spun in a win has some emotion attached to it and then find out it’s a fault is I believe unacceptable.
    Sorry if I have posted in the wrong section a bit new to all this. Thanks
     
  2. Mar 11, 2018
  3. Mouche12

    Mouche12 Kitty Lover PABnononaccred PABnonaccred PABnoaccred

    Occupation:
    Translator and facilities manager
    Location:
    Amsterdam
    Welcome to the forum Danno!

    Don't know this casino WHO Vegas, but you can submit a PAB (click the option on the top ribbon) and ask MaxD to contact the casino and look into this issue.

    Best of luck.

    Edit to add: or is this a landbased casino?
     
  4. Mar 11, 2018
  5. Danno1515

    Danno1515 Newbie member

    Location:
    Uk
    Sorry it’s William Hill Vegas. Thanks
     

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