New Casino Launch from Next Casino / Casino Luck Group

[geordiecolin]

I thought we were in the wildslots thread?

My first line was in reference to WildSlots. I referenced Casinopop because they are both in their Beta stage

 

[hhhelllo]

My first line was in reference to WildSlots

Sorry I just woke up. I'll blame the UK accent for my misunderstanding.

 

[Jono777]

My first line was in reference to WildSlots. I referenced Casinopop because they are both in their Beta stage

I can get told off as well now....

Have to echo the Casino Pop positives. Tiia (Support) really helpful and the only negative I found was no search function for games (although they are still in beta) Processed a decent withdrawal there and then on chat with no docs and only one prior Paysafe deposit

Two up and coming casinos which look like they've really started off on the right foot and will see more of me and my budget if they continue down this route.

 

[geordiecolin]

Sorry I just woke up. I'll blame the UK accent for my misunderstanding.

No mate,I edited the post just there to make it more comprehensible

 

[geordiecolin]

I can get told off as well now....

Have to echo the Casino Pop positives. Tiia (Support) really helpful and the only negative I found was no search function for games (although they are still in beta) Processed a decent withdrawal there and then on chat with no docs and only one prior Paysafe deposit

Two up and coming casinos which look like they've really started off on the right foot and will see more of me and my budget if they continue down this route.

There has been a search function for ages mate. It is along the top line. Click on the icon and it expands.
I have made maybe 6 withdrawals now from Casinopop and each time the moneys been in my Visa the next day. Their rep is good too.
On good terms with this Tiia then,huh? I bet shes really a hairy arsed biker

Edit. I agree about pop. I think they will be pretty active in here whenever they start the ball rolling

 

[Dinahnana]

Deposited there last night and wasn't able to beat the bonus but no worries That happens more often than not. I have a few problems with the site. Problem numero uno the Microgaming slots wouldn't load so that was a bummer and the second problem is you click on live chat and it opens a new window to the casino but no live chat.

The casino needs to sort these issues out sharpish because in my view they are biggies. Otherwise the site looks good and the slots I could play ran smoothly.

Cheers!

 

[Jono777]

There has been a search function for ages mate. It is along the top line. Click on the icon and it expands.
I have made maybe 6 withdrawals now from Casinopop and each time the moneys been in my Visa the next day. Their rep is good too.
On good terms with this Tiia then,huh? I bet shes really a hairy arsed biker

Edit. I agree about pop. I think they will be pretty active in here whenever they start the ball rolling

If that's really her in the Avatar then she is gorgeous.

Knowing my luck tho, its really a 25 stone, full bearded sweaty bloke who hasn't had a bath this year yet!

Cheers for the heads up on the search facility.

 

[Jono777]

Deposited there last night and wasn't able to beat the bonus but no worries That happens more often than not. I have a few problems with the site. Problem numero uno the Microgaming slots wouldn't load so that was a bummer and the second problem is you click on live chat and it opens a new window to the casino but no live chat.

The casino needs to sort these issues out sharpish because in my view they are biggies. Otherwise the site looks good and the slots I could play ran smoothly.

Cheers!

They are still in Beta at the moment hun and these are 'work in progress'

 

[Dinahnana]

They are still in Beta at the moment hun and these are 'work in progress'

I have seen other casino launches go more smoothly in the Beta process. You would think that the ability to play games in all software providers and ability to contact live chat would be up and running even in the Beta process. They have a lot of work to do imho.

 

[Dinahnana]

I do have one other gripe. The casino rep hasn't posted on this thread since Sept 8th. You would think with a new casino launch and all the problems that that entails that the rep would post more.

 

[geordiecolin]

I can get told off as well now....

Have to echo the Casino Pop positives. Tiia (Support) really helpful and the only negative I found was no search function for games (although they are still in beta) Processed a decent withdrawal there and then on chat with no docs and only one prior Paysafe deposit

Two up and coming casinos which look like they've really started off on the right foot and will see more of me and my budget if they continue down this route.

If I come across her I will tell her that there is a suspicion that she is really a hairy arsed biker and see how that goes!

 

[geordiecolin]

I do have one other gripe. The casino rep hasn't posted on this thread since Sept 8th. You would think with a new casino launch and all the problems that that entails that the rep would post more.

The rep has not invited attention in casinomeister so my guess is that he has just lived with it rather than be guilty of anything.

 

[Jono777]

Yeah It was my fault started the thread thinking I was doing a good thing but Eric wasn't ready for any CM / BBF just yet.

Specialist invitation e-mails were sent out to random players to try the new site and I shared on here as they are a good group with a good active rep so though I was doing a favour.

I will say during my play there I have had not one error and they payout bloody fast !!!!

 

[geordiecolin]

Yeah It was my fault started the thread thinking I was doing a good thing but Eric wasn't ready for any CM / BBF just yet.

Specialist invitation e-mails were sent out to random players to try the new site and I shared on here as they are a good group with a good active rep so though I was doing a favour.

I will say during my play there I have had not one error and they payout bloody fast !!!!

Shit happens mate. I too had a very fast payout without having to provide docs even though it was for a fair amount after just a few deposits

 

[spintee]

Yeah It was my fault started the thread thinking I was doing a good thing but Eric wasn't ready for any CM / BBF just yet.

Specialist invitation e-mails were sent out to random players to try the new site and I shared on here as they are a good group with a good active rep so though I was doing a favour.

I will say during my play there I have had not one error and they payout bloody fast !!!!

I was very surprised to hear that comment from Eric, You only do what any body else would of done, I know he is a good bloke but sounded like you done a bad thing, No you did not in my eyes, Unsure if waiting to do the BBF or wanted to get the site up and running or even that they not even want to let any body know they was in the same house (group)

Either way a quick message in the email would not of went a miss to say keep it quiet, You did nothing wrong mate,

 

[CasinoLuck_Eric]

Hi,

Thanks for your feedback!

Sorry, I've been held up with loads of work so havent posted much. Trying to check in here to have a peek for major issues as much as I can though.

The MG games works for me when I tested just now but please pm me your username and I'll have a look. We did some upgrades yesterday and earlier today so maybe that was the cause.

We've been testing the live chat this morning. I hope to have it up and running fully before the end of the week.

I do have one other gripe. The casino rep hasn't posted on this thread since Sept 8th. You would think with a new casino launch and all the problems that that entails that the rep would post more.

 

[LOOKAWAY]

I had some issues with the MG slots kicking me off with error messages in the last quarter off my wagering so I gave them the swerve and my withdrawal was processed in about an hour.

I all most neither have any problems with downloaded MG sites unlike other players.

 

[Dinahnana]

I sent a Pm as requested to Eric regarding my inability to open and play Microgaming slots so hopefully this issue will be resolved soon.

 

[BoomUp]

service is not available when i try to load the games in free mode ?
is anyone able to play right now ?

 

[curremon]

I dont know whats going on but one finnish player got request that he has to send notarized documents to romania..
Also lots of accounts got closed without any explanation ....

 

[brianmon]

I took a reload bonus last night, had some good luck, and made a withdrawal request.

This morning I received an email from '[email protected]' asking for my documents, which I replied to, attaching the requested documents.

About an hour later I received this email



What's the connection between wildslots (supposedly a sister site to Casino Luck and Next Casino) and Casino.com (Mansion Group) ????

 

[hhhelllo]

I took a reload bonus last night, had some good luck, and made a withdrawal request.

This morning I received an email from '[email protected]' asking for my documents, which I replied to, attaching the requested documents.

About an hour later I received this email

View attachment 71664

What's the connection between wildslots (supposedly a sister site to Casino Luck and Next Casino) and Casino.com (Mansion Group) ????

Eeehhh... Ok...? Thats not good

 

[Jono777]

I took a reload bonus last night, had some good luck, and made a withdrawal request.

This morning I received an email from '[email protected]' asking for my documents, which I replied to, attaching the requested documents.

About an hour later I received this email

View attachment 71664

What's the connection between wildslots (supposedly a sister site to Casino Luck and Next Casino) and Casino.com (Mansion Group) ????

They are sister sites so this is not a good read

My guess is that maybe, actually not a clue, keep us posted please if you find out what caused this?

 

[CasinoLuck_Eric]

Hi brianmon,

We have no connection whatsoever to casino(dot)com. And (unfortunately) we cant verify documents that fast either. The email you got from them has nothing to do with the docs you sent to our sister site, Wildslots.

/Eric

I took a reload bonus last night, had some good luck, and made a withdrawal request.

This morning I received an email from '[email protected]' asking for my documents, which I replied to, attaching the requested documents.

About an hour later I received this email

View attachment 71664

What's the connection between wildslots (supposedly a sister site to Casino Luck and Next Casino) and Casino.com (Mansion Group) ????

 

[brianmon]

Hi brianmon,

We have no connection whatsoever to casino(dot)com. And (unfortunately) we cant verify documents that fast either. The email you got from them has nothing to do with the docs you sent to our sister site, Wildslots.

/Eric

Fair enough Eric. I'm please to hear that there's no connection, since I'd be worrying about getting paid by Mansion Group. At least I know I'm in safe hands now.

The odd thing is though, apart from sending my documents to Wildslots today. I haven't sent any documents to any other casinos for about 3 months.
And I don't have a record of any sent emails to Casino.com

 

[spintee]

Fair enough Eric. I'm please to hear that there's no connection, since I'd be worrying about getting paid by Mansion Group. At least I know I'm in safe hands now.

The odd thing is though, apart from sending my documents to Wildslots today. I haven't sent any documents to any other casinos for about 3 months.
And I don't have a record of any sent emails to Casino.com

Could it of been a co-instance that it was sent about the same time you send of docs to another casino? and just a another email tactic from a casino to get you on there site,

I was abit confused when seen the email, but it does not state wild slots on the email,

 

[Nicola]

Had a nice win at Wildslots last night (posted to screen shot thread) and withdrawal was processed within two hours without docs.

Thanks to 'Nick' for the flushing of funds

 

[brianmon]

Had a nice win at Wildslots last night (posted to screen shot thread) and withdrawal was processed within two hours without docs.

Thanks to 'Nick' for the flushing of funds

The 3853x DOA win, I posted in the mega wins thread, was from Wildslots last night. But unfortunately my withdrawal is still pending and docs were requested

 

[brianmon]

Could it of been a co-instance that it was sent about the same time you send of docs to another casino? and just a another email tactic from a casino to get you on there site,

I was abit confused when seen the email, but it does not state wild slots on the email,

like i said.... I haven't sent any documents to any other casinos for about 3 months.

 

[spintee]

like i said.... I haven't sent any documents to any other casinos for about 3 months.

yes, it just happens that casino.com decided to send you an email now after months or years, and just a co-instance it came when you sent off docs to another site,

Remember sites will use any excuse to send an email

 

[Jono777]

yes, it just happens that casino.com decided to send you an email now after months or years, and just a co-instance it came when you sent off docs to another site,

Remember sites will use any excuse to send an email

Agreed mate! - I've had a good many e-mails from sites I've not been in touch with / played at / even logged into for ages, over the years.

Various subjects, including 'You have cash in your account' (Usually pennies, an uncleared previous bust) and also KYC requests (this one regularly comes from Lucky247, KYC'ed about 3 years ago!)

They do it hoping you log in, spot a game you like maybe and think 'I'll just try a cheeky tenner' etc.

Been thinking about it since your original post and although I cannot be 100% sure, I do have a nagging memory that casino.com sent me a 'verify or we close your account' type email some time back.

The timing must be purely a coincidence, as Eric says they take longer than the time frame suggests.

 

[spintee]

Agreed mate! - I've had a good many e-mails from sites I've not been in touch with / played at / even logged into for ages, over the years.

Various subjects, including 'You have cash in your account' (Usually pennies, an uncleared previous bust) and also KYC requests (this one regularly comes from Lucky247, KYC'ed about 3 years ago!)

They do it hoping you log in, spot a game you like maybe and think 'I'll just try a cheeky tenner' etc.

Been thinking about it since your original post and although I cannot be 100% sure, I do have a nagging memory that casino.com sent me a 'verify or we close your account' type email some time back.

The timing must be purely a coincidence, as Eric says they take longer than the time frame suggests.

Exact my thoughts, Infact I received an email today of betfair

You'll need to login to your Betfair Account by 23rd October 2016 to avoid paying an Inactive Account Fee, which is withdrawn from your Betfair account balance.

Balance £0.01 lol


I have had similer emails to what you said, Infact casino's know they can get people on the KYC, So whats better than to get an email about being verified Untill the dreaded threshold gets hit than another email about KYC, than they say are but the first part was only to a certain amount, after this you will be fully flagged

Pull the of reel mate, I not get fooled on them types of emails,

 

[brianmon]

I'm a little disappointed that after sending my documents, it took around 10 hours just to get a reply confirming my documents had been received.
Still waiting for approval, 24+ hours after submission

 

[Jono777]

I'm a little disappointed that after sending my documents, it took around 10 hours just to get a reply confirming my documents had been received.
Still waiting for approval, 24+ hours after submission

That's a bit rough not to mention surprising.

Although a while back and a dodgy memory, I'm sure Next/CL verified me a lot faster than that.

 

[brianmon]

KYC cleared early this morning, and received the withdrawal to my Neteller account, a few hours later.

 

[sapit222]

I get this error msg when i try to play MG games.
I tried both Firefox & Chrome.

 

[Jono777]

Initial thoughts were this.....



Now I'm not so sure

They do have their rep Eric, maybe drop him a PM?

https://www.casinomeister.com/forums/members/

 

[sapit222]

Maybe it was just a temp bug or glitch?
It was working the next day i tried them.

The site is ok and the games worked fine except MG the first day.
Deposit with Skrill and getting the bonus was no problem.
I didnt have much luck, so crashed eventually.

 

[spoton]

Got an email from them yesterday offering a bonus. It's not the SUB, and they do not mention any terms in the email, nor seem to have any general bonus terms on their site. When also their live chat is offline I will pass. Makes me feel like they are a bit understaffet IMO.

 

[Nate]

Expect Delays

Well I stupidly decided to try them out.

Deposited, made wagering and submitted a withdrawal. That was yesterday afternoon. Withdrawal stood there pending. I assumed they would not need documents as a number of people were already paid without them.

Fast forward 6 hours later - I receive an email that documents were required. That was already past my bedtime. Woke up and submitted them while the withdrawal was still sat there - some 15 hours later.

Received a reply - thought oh goodie - I'm verified. Not so - the reply took almost another 6 hours but that was just to say that they received my docs and were sending them through.

Fast forward another 3 hours - No reply, no verification - Withdrawal busted. No ones fault but MINE.

I had a discussion with the rep over email and he attributes it to a number of things. The thing is, Casino Luck and Next Casino already take forever to pay. Sorry, I'm used to getting paid in under 2 hours and when i dont I get impatient and irritated.

In this day and age, there is absolutely NO EXCUSE whatsoever to delay payments. The fact that its already almost 24 hours since i submitted a withdrawal and have not yet been verified.

How much longer will it take to be verified and then how much longer will it take for the withdrawal to be taken out of pending. Remember, once its out of pending it can take up to who knows how long to actually be paid.

I know that many of you here would be absolutely pissed as well.

Some of you are patient... So good luck to whoever decides to wait.

Nate

 

[TheAddict]

Got an email from them yesterday offering a bonus. It's not the SUB, and they do not mention any terms in the email, nor seem to have any general bonus terms on their site. When also their live chat is offline I will pass. Makes me feel like they are a bit understaffet IMO.

I believe any bonus that is not linked to the welcome/signup bonus then you would simply refer to the 50% monthly reload terms, alike Casinoluck & Next.
You can't play an restricted game anyway, it won't let you spin if it's written into the terms so you are safe there, which only really leaves the max bet rule i suppose, which possibly isn't so hard to breach looking at a few new topics that have appeared oday!

 

[spoton]

Still, if they don't put in the effort to make these things clear, I won't put in my money. They also offered some free spins in the same email, which I don't know whether or not it is wager on.

 

[TheAddict]

Still, if they don't put in the effort to make these things clear, I won't put in my money. They also offered some free spins in the same email, which I don't know whether or not it is wager on.

fair enough dude. I believe that all free spins at that site will include wagering on the winnings. Noticed myself cs wasn't always available. And like Next&CL once you've read the terms and are familiar with them, you only really need to check the ''last updated on'' at the bottom, to know if anythings been changed.
2013 on CL & Next was the last time things were changed, apparantly! makes it stress free really.
Either way, good luck. I took a 100% emailed bonus from there last night .... and had an absolute horrid session on DOA. i think 4 bonus features in 3 hours before busting.. and one base game win over 20x stake ((((

 

[dunover]

Seem OK, I've had them up for a couple of days now (Wildslots) and pay as quick as Luck and Next do, Nate has been unlucky for some reason.

 

[The Viking]

Sorry but i dont think luck and next are that quick, i usually wait between 12 and 20 hours
and that compare to similar sites in here that pay way quicker

Seem OK, I've had them up for a couple of days now (Wildslots) and pay as quick as Luck and Next do, Nate has been unlucky for some reason.

 

[spintee]

CL review

Payout Time: 30 min – 6hs, rarely up to 10hs

After looking at the minions data there is not a calculation but I see max pending 15 hrs,

next casino review

Reverse Time: up to 5 hours

15.3 Hrs avarge cash out time

reverse time 6.1 hrs

So albiet there a bit of margin there, it seems that payouts are pretty good and well whiten Dunover's fast paying sites,

 

[SlotGrinder]

I believe any bonus that is not linked to the welcome/signup bonus then you would simply refer to the 50% monthly reload terms, alike Casinoluck & Next.
You can't play an restricted game anyway, it won't let you spin if it's written into the terms so you are safe there, which only really leaves the max bet rule i suppose, which possibly isn't so hard to breach looking at a few new topics that have appeared oday!

Yes this is the group that confiscated an entire £2000 balance from a guy who made ONE! accidental £8 spin whilst on a bonus..
https://www.casinomeister.com/forum...nce-due-to-betting-over-the-limit-once.73031/

They lost my business right there and I used to deposit a few hundred a month between luck and next

 

[spintee]

Yes this is the group that confiscated an entire £2000 balance from a guy who made ONE! accidental £8 spin whilst on a bonus..
https://www.casinomeister.com/forum...nce-due-to-betting-over-the-limit-once.73031/

They lost my business right there and I used to deposit a few hundred a month between luck and next

Oh shit another thread I missed, That was a terrible outcome for the player,

That just goes to show why they have max bet and why they keep to 100% of bent rules, No rep showed up either

 

[Harry_BKK]

Yes this is the group that confiscated an entire £2000 balance from a guy who made ONE! accidental £8 spin whilst on a bonus..
https://www.casinomeister.com/forum...nce-due-to-betting-over-the-limit-once.73031/

They lost my business right there and I used to deposit a few hundred a month between luck and next

With all due respect but you are trying to tar the reputation of a good casino group because of one case.

Max stated clearly that Eric had other valid reasons for standing by his decision to confiscate the winnings. Reasons he might not want to disclose to the greater public to protect himself and the casino.

Eric is one of the most generous and forthcoming casino reps and decided in many cases in favor of players where other casinos would have never done so.

So please take your few hundred bucks, play somewhere else but don't try to publicly insinuate that CL/Next are a bad casino.

 

[mina1929]

Well I am really happy with Next and Casino Luck and Wild Slots is a great one too and I will definitely be back playing there