Never wanted to Cry so bad! You will not believe my dumb luck today at CW

amatrine

Crazy Cat Lady
Joined
Jul 3, 2002
Location
Arizona City, Az
Huge win I can not cash out. I got ten free spins on Club world casino new game today.

I won a bit on it and turned in into enough to make the $130 play through, and cashed it out. Closed the casino down.
Came in tonight to make a deposit but still had 75 CENTS in change left, so I wanted to clear it out before depositing.
I went the flaming sevens slot and hit three red sevens on that 75 cents, so now I had $75 dollars to clear out . Well, I hit the 100 spins on the Rain dance, that triggered over and over until I hit the max I can win , of $5,000! ...... And I can not cash it out.....:(

15 years of playing, I finally hit a big one, and I can not cash it out. Talk about a heavy heart. Normally this win off 75 cents would be a great great story. I can not believe my dumb luck. IMG_6523.JPG
 
Hi amatrine,

Please send me your user name and I will check if there is anything I can do for you.

Kind Regards,
Karolina
 
that is some bad luck, why did you have to run donw the .75? if you had done the wager, Or would you have run into trouble if you had deposited and than won big as you still had the bit of change in there?

Also is there no games you can play where you can build up the features like Imortal romance and play boy, Not to build up free spins and leave the game as that will get you BANNED, Im talking fair play just so you have better features to collect ect, Hopefully the rep can sort something out
 

I clear it so it does not mess with my deposit. Do not want to take the chance. When my balance is lower than a dollar on normal play, I usually just leave it there until next deposit.
Club world has been very understanding though. Thank you Kimberly for doing what you can.
 
Complety understand, I always run down to 0 if had a bonus, Better to be safe than sorry, but always that slight chance you may get that lucky hit, I have done it once on 7p and took out a few hundrud,

would be good to no what Kimberly (Karolina)sorted for you


I clear it so it does not mess with my deposit. Do not want to take the chance. When my balance is lower than a dollar on normal play, I usually just leave it there until next deposit.
Club world has been very understanding though. Thank you Kimberly for doing what you can.
 
oh man, that sucks big time. Aren't bonuses normally cleared after dropping below $1? I hope that Club World can work something for you, got my fingers crossed.
 
Hi All,

Just to clear it up, usually when balance is below $1 then no max cash out is tight to the next transaction on the account.

amatrine had $0.17 in the balance when redeemed free spins then converted the playthrough, requested $130 as max cash out and left $0.77 on the account after this started playing some games on this $0.77 and won this JP.

As you can see the whole win was tight to free spins max cash out limit. However I made some exception on this occasion and hope amatrine will feel bit better now.

Unfortunately this things could happen :(

Kind Regards,
Karolina

Ps. I kind of like Kimberly :p
 
Hi All,

Just to clear it up, usually when balance is below $1 then no max cash out is tight to the next transaction on the account.
This doesn't clear it up for me - it makes it more confusing!

You said if bal below $1 the max cash-out is not TIED to the next transaction - but then go on to say it WAS tied, despite being less than $1... twice! :confused:

KK
(Assuming you meant "tied" where you wrote "tight").
 
I actually got 100FS on Raindance once at iNetBet and do you believe I didn't get a SINGLE retrigger. Not ONE. Crazy right? Maybe I need to play more at Club World instead. ;)
 
This doesn't clear it up for me - it makes it more confusing!

You said if bal below $1 the max cash-out is not TIED to the next transaction - but then go on to say it WAS tied, despite being less than $1... twice! :confused:

KK
(Assuming you meant "tied" where you wrote "tight").

Hi KasinoKing,

I do apologize about the typo. I certainly meant tied.

Please note that player had only few cents of the balance when redeemed free spins then won on free spins so regardless how much player left in the balance the free spins terms applied. There is no other transaction after using free spins at all which mean the winnings were made on this particular coupon with cash out limit.

I think there was confusion on very first post as it reads as player deposited on low balance and then won which is incorrect.

Long story cut short 'no balance' - free spins redeemed - win - max cash out.

I hope this is more clear now.

Kind Regards,
Karolina
 
This doesn't clear it up for me - it makes it more confusing!

You said if bal below $1 the max cash-out is not TIED to the next transaction - but then go on to say it WAS tied, despite being less than $1... twice! :confused:

KK
(Assuming you meant "tied" where you wrote "tight").

It would not be tied to next transaction if the player had redeposited. But unfortunately the player had reached the max cashout from the free spins and was trying to get rid of the unused balance before depositing again.

So when she hit those big wins it was still from the balance from the free spins as she had not made another deposit yet.
 
Hi KasinoKing,

I do apologize about the typo. I certainly meant tied.

Please note that player had only few cents of the balance when redeemed free spins then won on free spins so regardless how much player left in the balance the free spins terms applied. There is no other transaction after using free spins at all which mean the winnings were made on this particular coupon with cash out limit.I think there was confusion on very first post as it reads as player deposited on low balance and then won which is incorrect.

Long story cut short 'no balance' - free spins redeemed - win - max cash out.

I hope this is more clear now.

Kind Regards,
Karolina

That means, if he made a deposit before then he would be able ti cash out?:confused:
 
I actually got 100FS on Raindance once at iNetBet and do you believe I didn't get a SINGLE retrigger. Not ONE. Crazy right? Maybe I need to play more at Club World instead. ;)

Please be cautious of free spins or no deposit bonuses. :( I avoid them like the plague at RTGs. I used to play freebies every now and then between deposits, but always had a knot in my stomach fearing a big win while playing on a max cash out, so just quit using them entirely.

My sympathies Amatrine... that's always been my nightmare....
 
Its a bit of a kick in the teeth :D as if he deposit and left the change in than the win would of been good to withdraw, I probs would of done the same thing and 0 out, But yet another lesson, DO NOT 0 out but do make sure of the rules
 
That means, if he made a deposit before then he would be able ti cash out?:confused:

Exactly, But does what probably we all do and 0 out just to make sure, But would he have played that machine? with the same bets, and also the time he would of make a deposit than them RNG would of been completely different ? ( I bet)
 
aww this sucks big time :(, but I am confused, did the player get paid or get some compo in the way of a bonus instead?
 
Hi All,

There could be 2 possibilities when we would pay whole win:

1 - if player made deposit and didn't use free spins
2 - if player used free spins, requested max cash out limit (even if still had $0.77) then made deposit and won

Unfortunate as you are saying amatrine wanted to clear the balance and won when having pending cash out from free spins $130 and $0.77 left from free spins.

I advise amatrine to play the balance to earn some comp points and agreed to increase max cash out a bit as I understand how it feels to win on bonus with cash out restrictions.

Kind Regards,
Karolina
 
I am so glad the OP did get something and is happy. I play Rain Dance all the time and this is the first i heard of someone getting 100 spins.
 
Hi Rena,

100 free spins was a promotional offer for new slot game launched yesterday Voodo Magic. That's what this player used when hit this win.

Kind Regards,
Karolina
 
She was rite. I hit 100 spins on rain dance, that kept re triggering, I had 300 and some spims left when it maxed out. .. And yes, the free spins promo for the new vodoo game was 100 spins.


Ama
 
She was rite. I hit 100 spins on rain dance, that kept re triggering, I had 300 and some spims left when it maxed out. .. And yes, the free spins promo for the new vodoo game was 100 spins.


Ama

I'm sorry I didn't realize thinking Rena was referring to the free spin bonus.

Kind Regards,
Karolina
 
you can probably earn a good few points with that, Just do no not go winning aload more as no withdraw :eek:

Its the way the cookie crumbles, Just if, I do not no what the OP puts in but 5k would of lined my pockets very well
 
Ok, I take a NDB or FS and have a max. cashout. Why is there money left in the account when I cash out the max?

Or is it not possible to withdraw cents?

I really don`t understand it, sorry.
 

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