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Neteller issue

Discussion in 'Other Complaints' started by uninvited_guest, Nov 19, 2006.

    Nov 19, 2006
  1. uninvited_guest

    uninvited_guest Dormant account

    Occupation:
    student
    Location:
    Czech
    I am writing this on behalf of my friend(his english si poor)

    I seems neteller decided to canfiscate his funds for unknown reason. This is the story:

    1) The friend opened neteller account 2 weeks ago.
    2) The friend funded the account right away.
    3) The account was closed right after the deposit has been made. He was promised a call. Nobody called.
    4) The friend did not heard from neteller for over a week
    5) The friend wrote them an email. He was told, that this is standard security procedure(Blocking 400$ for a week?). He was promised a call. Nobody contacted him so far.
    6) The friend decided to contact them via live chat. He went to live chat and he was promised that a representative would call him the same day. Nobody called.
    7) My friend repeated the 6) 2 more times. Still no call from neteller.

    Now, it has been more then 14 days since he deposited 400$ into his neteller account. Account has been blocked since then and it seems neteller is not willing to contact him.
     
  2. Nov 19, 2006
  3. uninvited_guest

    uninvited_guest Dormant account

    Occupation:
    student
    Location:
    Czech
  4. Nov 19, 2006
  5. wangpoker

    wangpoker Experienced Member PABnononaccred2 webmeister

    Occupation:
    affiliate marketing
    Location:
    Ontario/Canada
    right after the first deposit, ur neteller a/c will be closed but a rep will call u right now

    it's weird neteller haven't made a call so long.

    from recent posts on this forum i guss neteller has some trouble.
     
  6. Nov 22, 2006
  7. uninvited_guest

    uninvited_guest Dormant account

    Occupation:
    student
    Location:
    Czech
    Exactly, these guys are acting strange. This friend is not the only person, who had a trouble recently.

    If there were another service with such merchant coverage, I would leave neteller.
     
  8. Nov 22, 2006
  9. winbig

    winbig Keep winning this amount. webby PABnononaccred

    Occupation:
    Bum
    Location:
    Pennsylvania
    There's always Moneybookers (no US), Firepay (no US), and Click2Pay (US allowed)...most casinos/poker rooms I've seen take all 3.

    edit: Actually I found out that Moneybookers will allow US customers, but won't let them transfer to a casino/poker room. What other non-gaming clients they process payments for is beyond me :)
     

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