lee_bumble
Dormant account
- Joined
- Sep 12, 2008
- Location
- UK
I just thought I would share my awful experiences with you guys regarding my complete and utter failure to make a cash out at ANY/ALL Rival casinos over the last year and 3 months now. This conversation that i had with CS demonstrates my frustration and anger over the whole situation.
I firstly will apologise over the grammar and spelling and my tendency to repeat my self on occasion. Its just I am raging right now.
Please tell me your opinion on this.
All operators are currently assisting others. Thanks for your patience. You are currently placed in queue number 1. The average wait is 22seconds. An operator will be with you shortly.
You are now chatting with 'Ray'
Ray: Welcome to Vegas Regal Casino Live Support. How may I assist you?
jiebob21: What the hell in gods name is going on here?????. take a look at my account do you see anything strange here at all??????
Ray: May I have your Login name and email address please?
Me: ********************** vegas regal casino
Ray: One moment please.
Ray: Thank you for holding.
Ray: I do not see anything wrong. What seems to be the problem?
Me: take a look at my whithdrawals dating back till hmmmmm lopets say over a year ago!! the fact is i havent had one!!!
Me: i am so angry right now i could cry. i swear to god this is unecepable
Ray: I want to know what you are referring to.
Me: how can it be mathmatically possible to have a bad run that lasts over one year. that my friend is unimanable odds!!!
Me: i havent cashed out in one year. my play time is virtually zero.
Me: how many people (and be honest) can you say have not made a cash in over 1 year??
Ray: We are currently extremely busy. Please be patient I will be with you shortly. I apologize for this delay.
Ray: So what are you telling me basically?
Me: how is it possible not to have made 1 cash in over 1 year
Ray: Maybe you have not won in order to be able to cash out?
Me: hello what have gave i been saying to you the last 15 minutes??
Ray: So, how may I assist regarding the fact that you have not been cashing out for a year?
Me: i want you to tell me have you ever seen this happen before. where a regular play has not been able to make a cash in over 1 year?
Ray: That could be possible.
jiebob21: have you seen it??
Ray: I usually do not take notice of the cash out merge of all players.
Me: comon ray you KNOW what im saying. if sombody hadnt won for over 1 year they would definatly tell you about it. has anybody told you that they have had the same experiance as me??
Ray: I'm sorry. Not so far as I know of.
Me: wow that is amazing. surley i must be congratulated if this is the case. you gan give managment perrmissin to have me plastered all over your website as the first person not to make a cash in over 1 year. i honered, i really am.
Me: do you compesate my fantasic play in anyway at all or do i simply slink off into the annals of humanity?
Ray: Your patience is appreciated. I will be with you shortly.
Ray: Your statement will be saved in the records and reviewed by management.
Me: thanks ray youve been a wheeze you really have, but i must go now.
Ray: You are very welcome.
Ray: Thank you for visiting. Please contact us at any time.
Your chat transcript will be sent to *********************** at the end of your chat.
Chat session has been terminated by the site operator.
I have changed my username to protect the innocent!!
I firstly will apologise over the grammar and spelling and my tendency to repeat my self on occasion. Its just I am raging right now.
Please tell me your opinion on this.
All operators are currently assisting others. Thanks for your patience. You are currently placed in queue number 1. The average wait is 22seconds. An operator will be with you shortly.
You are now chatting with 'Ray'
Ray: Welcome to Vegas Regal Casino Live Support. How may I assist you?
jiebob21: What the hell in gods name is going on here?????. take a look at my account do you see anything strange here at all??????
Ray: May I have your Login name and email address please?
Me: ********************** vegas regal casino
Ray: One moment please.
Ray: Thank you for holding.
Ray: I do not see anything wrong. What seems to be the problem?
Me: take a look at my whithdrawals dating back till hmmmmm lopets say over a year ago!! the fact is i havent had one!!!
Me: i am so angry right now i could cry. i swear to god this is unecepable
Ray: I want to know what you are referring to.
Me: how can it be mathmatically possible to have a bad run that lasts over one year. that my friend is unimanable odds!!!
Me: i havent cashed out in one year. my play time is virtually zero.
Me: how many people (and be honest) can you say have not made a cash in over 1 year??
Ray: We are currently extremely busy. Please be patient I will be with you shortly. I apologize for this delay.
Ray: So what are you telling me basically?
Me: how is it possible not to have made 1 cash in over 1 year
Ray: Maybe you have not won in order to be able to cash out?
Me: hello what have gave i been saying to you the last 15 minutes??
Ray: So, how may I assist regarding the fact that you have not been cashing out for a year?
Me: i want you to tell me have you ever seen this happen before. where a regular play has not been able to make a cash in over 1 year?
Ray: That could be possible.
jiebob21: have you seen it??
Ray: I usually do not take notice of the cash out merge of all players.
Me: comon ray you KNOW what im saying. if sombody hadnt won for over 1 year they would definatly tell you about it. has anybody told you that they have had the same experiance as me??
Ray: I'm sorry. Not so far as I know of.
Me: wow that is amazing. surley i must be congratulated if this is the case. you gan give managment perrmissin to have me plastered all over your website as the first person not to make a cash in over 1 year. i honered, i really am.
Me: do you compesate my fantasic play in anyway at all or do i simply slink off into the annals of humanity?
Ray: Your patience is appreciated. I will be with you shortly.
Ray: Your statement will be saved in the records and reviewed by management.
Me: thanks ray youve been a wheeze you really have, but i must go now.
Ray: You are very welcome.
Ray: Thank you for visiting. Please contact us at any time.
Your chat transcript will be sent to *********************** at the end of your chat.
Chat session has been terminated by the site operator.
I have changed my username to protect the innocent!!
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