my club world casino rant

robertslots

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Joined
Dec 2, 2012
Location
los angeles ca
hello everyone, ive been playing at club world casino for a number of years now one reason I keep going back to play at that casino is that the support

staff is one of the best that ive had seen in online casinos and if a player wins and cashes out they will pay you in a timely matter. but if you happen to

to make a request for a withdrawal, and make number of new deposit after you make your request and after they approve your withdrawal, this casino will

not give out any free chips, in my case I made some 6 deposit and this casino will not even give out one free chip after all those deposits, I find that

just wrong on the side of casino, free chips are part of the comps to players in saying thank you for playing at our casino, online casinos cant give me free

drink, free meal or night stay in the hotel etc like land base casinos, so what the hell, this online casino is making hell of lot of money off there players and

nowhere paying close to the same over head that land base site pay to run their operations. I just find this owner operater greed when I see this.

the forums have been complainting for sometime about how very tight real time gaming software is on the slots and many people who learn about this

will not play on these site, so I don't think its a good ideal for this casino to keep doing this to its players or returning players if wants to stay in business

this my rant about cheap club world casino, from one piss off player.

thank you everyone for reading this.
 

robertslots

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Dec 2, 2012
Location
los angeles ca
first my point is this not what you do to returning player who has spent all likes of money in your casino over number of years , online casinos have very little to offer anyone who comes to play on there sites, so free chips are a must to keep players coming back. the withdrawal was $200.00 and the deposits where in the range of $50.00 each using no bonus, the number of complaints that are racking up on the casino using this software is not
all that good for club world and people who read the forums look at that and say im not going to play there if so many are complaining, as a lot people out side the U.S.A wont play there because of this they have other casinos they can go to, but not players from the U.S.A. we are stuck with real time gaming.
 

rena35

Meister Member
Joined
Feb 17, 2012
Location
cyber space
I agree that the USA is limited but there are places to play. I am in the USA and it would be like me saying i played at a known rogue (CWC group is an excellent casino this is just an example) where players were complaining because i have no where else to play.
 

Nifty29

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Jun 20, 2001
Location
Turn right, then right. then right again
first my point is this not what you do to returning player who has spent all likes of money in your casino over number of years , online casinos have very little to offer anyone who comes to play on there sites, so free chips are a must to keep players coming back. the withdrawal was $200.00 and the deposits where in the range of $50.00 each using no bonus, the number of complaints that are racking up on the casino using this software is not
all that good for club world and people who read the forums look at that and say im not going to play there if so many are complaining, as a lot people out side the U.S.A wont play there because of this they have other casinos they can go to, but not players from the U.S.A. we are stuck with real time gaming.

Why don't you ask the casino how much bonus money you have received and how much in deposits you have made. You might be surprised.

If you want to diss them for not giving you a free bonus on demand, then that's your prerogative. I just think it's OTT.
 

weesie

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Old bag lady with a laptop
I use to get a lot more freebies from them. Then, about 3 yrs ago, I won $9300.00 in September and another $3000.00 the following January ............ The freebies stopped.

I think if you are winning above your total deposits they cut back on freebies. I do still get the deposit bonuses which I don't take unless the wagering x is low.

A freebie also has a limited withdrawal........... not worth much but to raise more loyalty points.
 

chuchu59

gambling addict
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SOMEWHERE IN ASIA
If you are not excluded from promos CW regularly has promos where you are offered a free chip after claiming specified coupons and 20% to 25% cashback on losses within specified periods. So of all the RTG casinos CW is possibly the most generous. There are different promos in the lobby every day. Right now there is a Halloween promo. If you redeem their 4 different codes you are awarded a bonus chip. You might wish to visit their facebook page for even more promos.

If you deposit without bonuses Slotocash offers 20/25% cashback bonuses so take your pick. RTG's overall tightness is not confined to CW alone.
 

robertslots

Dormant account
Joined
Dec 2, 2012
Location
los angeles ca
yes I did talk with chat about a free chip , they told me that because I just had a withdrawal no free chips, please understand I made request for withdrawal, made deposit and made more deposits after my request was approved and sent for process made another deposit, requested again no free
chip all thru live chat, also about account history I sent two e-mails to support for my account history, no reply that was over three day period. and yes you are right I can go somewhere else to play, I live three hours from las vegas and little over hour to an indian casino these are all places I been to a few
time this year. also understand this just my rant and I feel this is no way to treat a returning player online casino should be do every thing any thing to keep there customer happy.
 

cpdnd31

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where the taxes are the highest
I understand your rant and let it all out. Online can be very frustrating, however that being said I think you need to understand this:

Just like at land based casino:

1. All the gifts and giveaways and comps must be earned. They keep track of how long you play and how much.
2. Online casinos work pretty much the same way. I see you asked for your stats and until you see if you are way up or way down don't get upset.
3. Comps for online in my opinion are to help on extremely low stats -- if you stats are not low enough use a bonus that's another perk/ advantage that they offer.

All casino do this not just Club World so don't be offended just yet- wait for your stats and if you truly feel something is way off Pm the rep here.

Hope this helps.
 

BMWSTACK

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Joined
Nov 26, 2009
Location
US
Yes I wont repeat what everyone is saying about stats other than stats play a huge part.

I will agree that after playing with Clubworld for years I have seen their process of bonuses and free chips tighten up quite a bit. Being the veteran Clubworld gambler, I knew exactly when to expect free chips and bonuses. It was about 1 year ago I saw that they changed the system. I dont know what they are doing now as I have not really played much there this year after their processor did some unauthorized charges.

I didnt really complain as I am not a huge free chip fan, I hate max cashout restrictions, and would have hated to hit some big jackpot on a free chip after depositing so much. I did always get my 100% bonus that I always liked to play with.

Please also keep in mind that the individual free chips have a 2x rollover and 10x max cashout, which is very generous compared to most RTG. This means they probably cannot hand out as many free chips as a Jackpot Capital with 60x WR and 5 Times cashout. (absolutely insane requirements)
 

MisterBJ

Account suspended until further notice - please co
Joined
Feb 13, 2013
Location
Atlanta
My main problem with CWC is non cashable bonuses. There are many others RTG that offers cashable bonuses up to 150%. If CWC did this, they would be one for my choices of play. But I don't play there because of this.
 

Marie2473

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Oct 2, 2008
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Sweden
I still think that a free chip is not a right you have, it´s a plus if you get it - but to "demand" it is for me just wrong...
 

mrmark21

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Joined
Nov 13, 2012
Location
australia
Yes I do agree you should never expect something for nothing. I think it's great when casinos give out free chips but they dont have to. My playtime on Microgaming's tight slots hasnt seen me get a withdrawal for over two months, i think their slots are broken as they dont seem to actually return anything decent at all, they just suck my balance dry without any decent wins, I've already closed allot of accounts I just have one more. Now thats tight. If thats what has happened with your account then maybe ask for a free chip but dont demand one.
 

The Viking

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So you make 6 deposits at $50 thats $300, withdrew $200 thats only a $100 loss :) like my Polish friend below says :)
 
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slotplayer

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webmeister
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Oct 11, 2006
Location
USA
I understand your rant and let it all out. Online can be very frustrating, however that being said I think you need to understand this:

Just like at land based casino:

1. All the gifts and giveaways and comps must be earned. They keep track of how long you play and how much.
2. Online casinos work pretty much the same way. I see you asked for your stats and until you see if you are way up or way down don't get upset.
3. Comps for online in my opinion are to help on extremely low stats -- if you stats are not low enough use a bonus that's another perk/ advantage that they offer.

All casino do this not just Club World so don't be offended just yet- wait for your stats and if you truly feel something is way off Pm the rep here.

Hope this helps.

exactly.

I got my mailer from land casino yesterday and my free chip was now $100. The mailer before that was $150, before that $225 and before that $250.

One time I stopped going for 14 months and each month they added $50 to the free chip, it started at $50 and got all the way up to $300 before I got sucked in. Then I noticed the next mailer was back at $50 again.
 

BMWSTACK

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Nov 26, 2009
Location
US
My main problem with CWC is non cashable bonuses. There are many others RTG that offers cashable bonuses up to 150%. If CWC did this, they would be one for my choices of play. But I don't play there because of this.

Any cashable bonuses have much higher playthrough than non cashable bonuses. I would much rather prefer lower playthrough and non cashable. You can easily lose it all having to make the higher playthrough. For example take a Clubworld(non Cashable) at 20x and a Jackpot Capital(cashable) at 30x on a $100 deposit. Both are 100 % bonuses.

Clubworld will be $4,000 WR Jackpot Capital will be $6,000 WR

Lets say I am at $800 at the end of $4,000 WR which gets me $700 right then on Clubworld. At Jackpot Capital I still have another $2,000 in WR to go. I could possibly win more, but could also lose more.

On the cashable bonus your adding a whole other 1/3 of WR just to cash out the bonus. I would much rather have the money sooner free and clear with a lower WR. Its also a lot tougher to keep a winning streak going longer. That is essentially what your asking for with higher WR, your asking to be lucky longer.

PS No clue how that angry symbol got there at top, wont let me edit it. Im not mad at anyone.
 
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bigsmile

Banned User - troll
Joined
Sep 21, 2013
Location
usa
ClubWorld has really changed terms lately it appears. Adding much, much higher playthru for non slots for example and not giving the daily deposit match bonuses anymore or at least at a much lower percentage. Something has definitely changed there recently.


That being said, I wish that I could play at clubworld! Consider yourself lucky to be able to deposit and play at all. I cant and desperately want to. Glass half full > half empty
 

CURTSONLYLOVE10

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Joined
Jul 28, 2009
Location
NEW YORK
i love club world dont cashout much but hey it is about luck...but is it me or did anyone else notice that cw boast that there are 4-5 jackpots won almost every day i go to there facebook page not 1 time have i seen a screenshot to document it...or anyone on there saying that they hit a jackpot...but if u go to inetbet facebook page they have screenshots of their jackpot wins....

and yes cc is tight as hellllllllllllllllllllllll

also i would like to say that EVERYTIME i make a non bonus deposit and lose i go to chat and ask for a free chip i must say i have never been refused
 

robertslots

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Joined
Dec 2, 2012
Location
los angeles ca
update on no casino free chip

hello everyone, I have a update about the no free chip , I received a e-mail from cwc manager stating why they will not give out free chips. they claim that any time you request a withdrawal or are waiting for approved withdrawal to be processed the support team cannot give out free chip until the withdrawal clear, it was expand that support is given limited ablies in giving out free chips , even if you make a number of deposits after withdrawal, after looking into
my account the manager reward me a $50.00 free chip to my account. I have been playing at cwc since late 2007 and made my first withdrawal in feb of 2008 from that time on I have never had a withdrawal from cwc after that until last month, thats 5 years of losing at cwc thats one hell of long losing streak to go by , I have spent $7000.00 in total at cwc with around only getting about 500.00 back. before people start hammering please unstand why
I request to live chat for free chips and I never demand that they give them to me, the slots have been just unreal in my gaming here at cwc just beating the crap out of me with very very tight play , my last gaming session live chat told me that my game play pct% was less than 43% that's very low. so now maybe some of you may understand why I am getting so piss off with cwc , when going into las vegas I never get as badly beat up on the slots or other games , I do lose some and win some time but that's all part of gaming, this is getting to be like having teeth pull out by some who says he's a dentist only
to find he's a used car saleman. I like to thank everyone for your feed back on this as I do not have the thank you button yet.
 

mrmark21

Dormant Account
Joined
Nov 13, 2012
Location
australia
hello everyone, I have a update about the no free chip , I received a e-mail from cwc manager stating why they will not give out free chips. they claim that any time you request a withdrawal or are waiting for approved withdrawal to be processed the support team cannot give out free chip until the withdrawal clear, it was expand that support is given limited ablies in giving out free chips , even if you make a number of deposits after withdrawal, after looking into
my account the manager reward me a $50.00 free chip to my account. I have been playing at cwc since late 2007 and made my first withdrawal in feb of 2008 from that time on I have never had a withdrawal from cwc after that until last month, thats 5 years of losing at cwc thats one hell of long losing streak to go by , I have spent $7000.00 in total at cwc with around only getting about 500.00 back. before people start hammering please unstand why
I request to live chat for free chips and I never demand that they give them to me, the slots have been just unreal in my gaming here at cwc just beating the crap out of me with very very tight play , my last gaming session live chat told me that my game play pct% was less than 43% that's very low. so now maybe some of you may understand why I am getting so piss off with cwc , when going into las vegas I never get as badly beat up on the slots or other games , I do lose some and win some time but that's all part of gaming, this is getting to be like having teeth pull out by some who says he's a dentist only
to find he's a used car saleman. I like to thank everyone for your feed back on this as I do not have the thank you button yet.

I understand what your saying about tight slots. I also have better luck at my B&M and I agree RTG seems to be the worst. But others would say they have been lucky on RTG. There are some screenies on the winners thread.

What I dont understand is why do you keep playing them when your clearly not happy? I have cut down massively and my wallet has thanked me for it. Instead of playing RTG why dont you save your money to goto a real casino where you have better luck? Or try some different softwares like Rival or 3 Dice? Theres really no point in starting a thread having a rant because CWC cant change your luck on a random game for you that's something you have to do :)
 

bigsmile

Banned User - troll
Joined
Sep 21, 2013
Location
usa
actually, from what I've been reading here and other places, maybe I am best off NOT being able to play at clubworld right now. There is a player from Canada who claims to have lost over $30,000 there over the last year and never asked for a free chip. He just lost a few thousand more and asked for a free chip and they told him that since he took 50% bonuses or something like that it was like getting a free chip and they wouldn't do it!
That is amazing. They shut down their account right away in disgust. No vip treatment at all, instead they got "since you used small deposit bonuses then you don't get free chips even though you lost a ton".

That and their really terrible terms now make them pretty unattractive IMHO. These bonuses are NON CASHABLE, they are low % and if you play table games you have to play like a 500x WR. That is insane. They are basically saying "come here if you want but we really don't give promotions worth a damn". I would rather go somewhere that doesn't pay as fast but at least treats you like they want you there.

Something really seems to have happened there lately and it is negative.
 

Nifty29

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Jun 20, 2001
Location
Turn right, then right. then right again
actually, from what I've been reading here and other places, maybe I am best off NOT being able to play at clubworld right now. There is a player from Canada who claims to have lost over $30,000 there over the last year and never asked for a free chip. He just lost a few thousand more and asked for a free chip and they told him that since he took 50% bonuses or something like that it was like getting a free chip and they wouldn't do it!
That is amazing. They shut down their account right away in disgust. No vip treatment at all, instead they got "since you used small deposit bonuses then you don't get free chips even though you lost a ton".

That and their really terrible terms now make them pretty unattractive IMHO. These bonuses are NON CASHABLE, they are low % and if you play table games you have to play like a 500x WR. That is insane. They are basically saying "come here if you want but we really don't give promotions worth a damn". I would rather go somewhere that doesn't pay as fast but at least treats you like they want you there.

Something really seems to have happened there lately and it is negative.

I think you might have a slightly skewed view of how bonuses work from the house angle.

If someone has deposited $30k, and taken a bonus on every deposit (lets say 50% min), they have received $15k bonus money. In other words, they were already rewarded/incentivized on those deposits. The casino is there to make a profit, and they can't just keep handing out free money until the player becomes a winner. It's just silly.

It's quite normal for casinos to refuse free chips based on deposits attached to bonuses. It certainly doesn't make CWC unreasonable.....most accredited casinos do the same.

It also comes down to overall RTP. I'm sure this player didn't mention how many cashouts they made, nor their RTP. One can have a high RTP even without withdrawing. So,again, why would a casino give you freebies when you're already doing well? I'd say this person either has no discipline and hasn't cashed out when they should, or they actually have had numerous cashouts and didn't mention it.

Bottom line....some players just expect operators to hand out freebies on demand until they win. It's not going to happen. If you take a bonus with a deposit, you've already been given a freebie, and just about every casino sees it that way.
 

MisterBJ

Account suspended until further notice - please co
Joined
Feb 13, 2013
Location
Atlanta
actually, from what I've been reading here and other places, maybe I am best off NOT being able to play at clubworld right now. There is a player from Canada who claims to have lost over $30,000 there over the last year and never asked for a free chip. He just lost a few thousand more and asked for a free chip and they told him that since he took 50% bonuses or something like that it was like getting a free chip and they wouldn't do it!
That is amazing. They shut down their account right away in disgust. No vip treatment at all, instead they got "since you used small deposit bonuses then you don't get free chips even though you lost a ton".

That and their really terrible terms now make them pretty unattractive IMHO. These bonuses are NON CASHABLE, they are low % and if you play table games you have to play like a 500x WR. That is insane. They are basically saying "come here if you want but we really don't give promotions worth a damn". I would rather go somewhere that doesn't pay as fast but at least treats you like they want you there.

Something really seems to have happened there lately and it is negative.

That's the Keyword for me and which keeps me from depositing there.
 
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