This just reinforces my decision to have my accounts closed. I got a flyer in the snail mail today for 25 free spins on avalon and figured, "what the hell" I got nothing to lose and Im bored. I install the casino and lo and behold,
barbara : hi jared
Jared : Hi there, thank you for contacting Support. You are chatting with Jared, how may I help you?
barbara : i got a flyer today with a free 25 spins on avalon and i cant find it on my casino
Jared : Barbara, before I can assist you further I need to please verify the following details for security purposes:
- Login number
- First and Last Names
- Date of Birth
- Registered Email Address
barbara : blahblahblahblah
Jared : Thank you, would you mind holding a few minutes while I review your account as we are experiencing high volumes? (waitng 10 min)
barbara : sure, but shouldnt it just be credited automatically?
barbara : im with casinomeister, do you read the forum? Some reps and csr belong to work with players
Jared : Barbara, please be aware that we unfortunately experienced some technical issues with the activation of this promotion.
Jared : If you therefore login to your account at this time tomorrow you should be able to access the free spins on the game Avalon without further problems.
barbara : technical issues for 25 free spins that you guys sent me? I dont understand. Am I getting what you promised or no? NO RESPOND
barbara : Its ok, Ill show this to the forum so they know its going to be a problem. This is unacceptable, have a nice night Jared
Why did i even bother. Ill stick to my plan and throw these useless flyers out
barbara : hi jared
Jared : Hi there, thank you for contacting Support. You are chatting with Jared, how may I help you?
barbara : i got a flyer today with a free 25 spins on avalon and i cant find it on my casino
Jared : Barbara, before I can assist you further I need to please verify the following details for security purposes:
- Login number
- First and Last Names
- Date of Birth
- Registered Email Address
barbara : blahblahblahblah
Jared : Thank you, would you mind holding a few minutes while I review your account as we are experiencing high volumes? (waitng 10 min)
barbara : sure, but shouldnt it just be credited automatically?
barbara : im with casinomeister, do you read the forum? Some reps and csr belong to work with players
Jared : Barbara, please be aware that we unfortunately experienced some technical issues with the activation of this promotion.
Jared : If you therefore login to your account at this time tomorrow you should be able to access the free spins on the game Avalon without further problems.
barbara : technical issues for 25 free spins that you guys sent me? I dont understand. Am I getting what you promised or no? NO RESPOND
barbara : Its ok, Ill show this to the forum so they know its going to be a problem. This is unacceptable, have a nice night Jared
Why did i even bother. Ill stick to my plan and throw these useless flyers out