Greetings.
I'm not sure if it's appropriate forum where to post this, but I couldn't find a better one.
I have a quite big problem and I'm worried. I really need your advice on this, please. Read carefully, or skip.
1) So, first of all, my birthday is 12.05.1992. I have just turned 18 years old few days ago and I made my own account on Moneybookers.
2) I decided to make a full verification to my account - so I added my bank account, debit card and sent a request for address verification mail.
3) Also, I wanted to order my own Moneybookers Mastercard, but before I could do this I first had to send them my identification- and address documents.
4) I went to my bank and asked for a Bank Statement that has a date, my name and address on it. So basically, this would be the address proof for Moneybookers. When I got home, I grabbed my digital camera and took a close-up picture of it showing all the 4 edges of the document.
5) Now, that's where the problem comes in. For the last thing I just had to take a picture of my passport or ID card, but before I could go for it I noticed that I have previously scanned in one and had it on my computer. I now realized I have all what Moneybookers require from me and sent the files - a picture of my bank statement and a scan of my passport.
Funny thing, that I didn't recognize the problem before the next day when I opened my mailbox and read their response:
"We appreciate the document you have provided. However, the date of birth from the provided document is different from our records. We hope you understand that Moneybookers Ltd. has a strict security policy aimed at protecting your account privacy. Please accept our apologies for any possible inconvenience and provide us with an short explanation what caused the date of birth mismatch and if this account has been registered on somebody else`s name, provide us with complete details as for your relationship with this person and the reason for submitting incorrect details."
So basically, now I have to choose between two options as a response to Moneybookers, but I'm having a hard time making the decision - Telling the truth or going with a lie.
1) A lie would be:
"Oh, I must have mistyped my date of birth. I'm sorry for that. Could you please fix this for me?"
2) The truth would be:
"Ok, here's the deal. I must have sent you a Photo-shopped version of my passport by mistake. Here's the original one. Be my guest."
1) The lie sure does seem more reasonable decision at first and probably would do the trick, but that's not who I want to be. I want to have a 100% legit account of my own so there wouldn't be any part of me having unwanted stressful thoughts.
2) But don't be confused. Let me explain the second option, please. The reason why I've Photo-shopped my passport is unsure even to myself. It must have been out of boredom and definitely a long time ago. Probably I just did it out of pure curiosity (I changed 1992 to 1991).
I just want you to know that I've been waiting for a really long time to get my own Moneybookers account. And now, when I finally turned 18, I literally fucked up the case in a really mysterious way. I feel bad. I feel really bad.
What are the odds?
My apologies for making a huge post but I wanted to get it all out of me. I'm appreciating you for reading this.
What if I take a picture of the both sides of my ID card, passport and an additional picture of me holding the documents next to my face? I'm even willing to go to police to get my documents verified for Moneybookers. I just don't want to lose my account.
So here comes the big question for you: What the f... should I do?
I'm not sure if it's appropriate forum where to post this, but I couldn't find a better one.
I have a quite big problem and I'm worried. I really need your advice on this, please. Read carefully, or skip.
1) So, first of all, my birthday is 12.05.1992. I have just turned 18 years old few days ago and I made my own account on Moneybookers.
2) I decided to make a full verification to my account - so I added my bank account, debit card and sent a request for address verification mail.
3) Also, I wanted to order my own Moneybookers Mastercard, but before I could do this I first had to send them my identification- and address documents.
4) I went to my bank and asked for a Bank Statement that has a date, my name and address on it. So basically, this would be the address proof for Moneybookers. When I got home, I grabbed my digital camera and took a close-up picture of it showing all the 4 edges of the document.
5) Now, that's where the problem comes in. For the last thing I just had to take a picture of my passport or ID card, but before I could go for it I noticed that I have previously scanned in one and had it on my computer. I now realized I have all what Moneybookers require from me and sent the files - a picture of my bank statement and a scan of my passport.
Funny thing, that I didn't recognize the problem before the next day when I opened my mailbox and read their response:
"We appreciate the document you have provided. However, the date of birth from the provided document is different from our records. We hope you understand that Moneybookers Ltd. has a strict security policy aimed at protecting your account privacy. Please accept our apologies for any possible inconvenience and provide us with an short explanation what caused the date of birth mismatch and if this account has been registered on somebody else`s name, provide us with complete details as for your relationship with this person and the reason for submitting incorrect details."
So basically, now I have to choose between two options as a response to Moneybookers, but I'm having a hard time making the decision - Telling the truth or going with a lie.
1) A lie would be:
"Oh, I must have mistyped my date of birth. I'm sorry for that. Could you please fix this for me?"
2) The truth would be:
"Ok, here's the deal. I must have sent you a Photo-shopped version of my passport by mistake. Here's the original one. Be my guest."
1) The lie sure does seem more reasonable decision at first and probably would do the trick, but that's not who I want to be. I want to have a 100% legit account of my own so there wouldn't be any part of me having unwanted stressful thoughts.
2) But don't be confused. Let me explain the second option, please. The reason why I've Photo-shopped my passport is unsure even to myself. It must have been out of boredom and definitely a long time ago. Probably I just did it out of pure curiosity (I changed 1992 to 1991).
I just want you to know that I've been waiting for a really long time to get my own Moneybookers account. And now, when I finally turned 18, I literally fucked up the case in a really mysterious way. I feel bad. I feel really bad.
What are the odds?
My apologies for making a huge post but I wanted to get it all out of me. I'm appreciating you for reading this.
What if I take a picture of the both sides of my ID card, passport and an additional picture of me holding the documents next to my face? I'm even willing to go to police to get my documents verified for Moneybookers. I just don't want to lose my account.
So here comes the big question for you: What the f... should I do?