The £8,000 has come through to my bank so it's safe and sound.
I can't make a complaint about accepting the bonus, they're ridiculous in the way they advertise it, but they do this for everyone.
The only way I could complain is if it's proven they were intentionally lying about not being able to guarantee the £8000.
If they intentionally deceive a customer during a dispute, to get them to withdraw money, that's illegal.
The thing is the forum here seems to be split.
Half the people are saying I was lucky to even be allowed the £8,000 back.
The other half agree Betfred lied to me and I could've risked the £2,600 and withdrawn at any time without them doing anything.
I personally suspect the second half of people are correct. I always seemed able to convert the chips to cash, and therefore withdraw. And the fact they told me I could withdraw the £8,000 on several occasions via customer support.
Even though I tipped them off that I was going to play cautiously, and they do have a term and condition to cancel pending winnings if you adopt a cautious strategy, they still cannot lie about me losing my deposit.
I have extracts from emails in which they blatantly contradict themselves. I don't ever intend to use Betfred again, so in making the complaint what's the worst they can do. The £8,000's mine now, and if they shut my account I'm not remotely bothered.
People are only 50/50 split for a reason, You stated that you did not want a bonus? but you was offered a withdrawal of original funds, It was only than it got complicated, If you was drunk and did not intend to deposit that amount than hey you have your 8k back, Does not take a rocket scientist to work it out, Yes you had won money but you have to look at it at the the casino point of view, I know they take us for cash machines as I have just been too for a pocket load of cash but thats me,
You cannot deposit take a bonus and use just the bonus funds than expect to withdraw, You sound like a decent person & hopefully you come to the right place to get some pointers,
Most sites would of hold that 8k to ransom, & if the machines are paying out as bad today like they have been than you wave good bye to the 8k, Betfred might of lied, But belive it or not, chat hosts are not on commision, They might look out for the casino but at the same time we players are looking out for each other,
I wish I had 8k let alone deposit in one go, Stick about the site and you will see on a daily basis this happening to alot of people, The thing is that alot of people are taking the bonus thinking its free cash, ITS NOT, There is alot of rules that come with it, & to be aloaud to play £100 a spin is a new one to me, You are lucky as most is capped at silly amounts like £5, Maybe just maybe they was trying to look after you as betting that hight on bonus is a no go, Again most sites would of let you play all month untill withdarw come in, Than at the best give you your 8k back as bet to high,
If you can post a screen shot of the max bet I be great full,
I wish you the best and do stick about, Do not go sticking k's in casino unless you can afford it mate
Yes you had won, But take note there was a bonus involved, You canot have it both ways, Take the bonus and live with it or straight deposit, stick to theses sites and you be ok, If not than they have to answer us
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