vinylweatherman
You type well loads
- Joined
- Oct 14, 2004
- Location
- United Kingdom
Problem time at MG, and this weekend has seen a feast of issues.
Tournaments:-
Many times I have had "you have failed to purchase a continue(unknown error), but this has been combined with "problem registering for tournament code(2)". It is seemingly random, by trying a few times, logging out and back in to the casino, I have finally managed to play.
Deposits:-
Banking seems to have suffered a meltdown. All attempts to deposit by card have failed, even when "tried again later". Nothing has been removed from my card it seems. This seems to be affecting most MG casinos. I have had it at Jackpot Factory and Challenge casino, and one poster has had this at Purple Lounge, with money being taken from the card and not credited.
Neteller has worked, but one attempt looked like it was going to go "timeout" on me and involve many hours of chasing around.
Promotions:-
Trouble at BelleRock and Ladbrokes with failure to credit promotions and unanswered E-mails.
Naturally, everybody important has buggered off for the weekend, leaving this mess for Monday morning, when many players have given up and had a less than pleasant weekend of play. Casinos have known "forever" that the weekend is when they get the peak of play, yet they always run with a skeleton staff so players get terrible standards of service when there are any problems.
CS make matters worse, by saying players "will receive a response within xx hours", without looking at the calendar first to see that "xx hours" is not at the weekend
Almost my ENTIRE weekend has been spent "trying again later" or waiting for a reply from CS. Very little actual play has been possible
Perhaps a rep can tell us what this "Microgaming Meltdown" was all about, and whether it has been fixed, or merely had the cracks plastered over, for the rest of the month.
MG DID have a major upgrade last week though, any connection
Tournaments:-
Many times I have had "you have failed to purchase a continue(unknown error), but this has been combined with "problem registering for tournament code(2)". It is seemingly random, by trying a few times, logging out and back in to the casino, I have finally managed to play.
Deposits:-
Banking seems to have suffered a meltdown. All attempts to deposit by card have failed, even when "tried again later". Nothing has been removed from my card it seems. This seems to be affecting most MG casinos. I have had it at Jackpot Factory and Challenge casino, and one poster has had this at Purple Lounge, with money being taken from the card and not credited.
Neteller has worked, but one attempt looked like it was going to go "timeout" on me and involve many hours of chasing around.
Promotions:-
Trouble at BelleRock and Ladbrokes with failure to credit promotions and unanswered E-mails.
Naturally, everybody important has buggered off for the weekend, leaving this mess for Monday morning, when many players have given up and had a less than pleasant weekend of play. Casinos have known "forever" that the weekend is when they get the peak of play, yet they always run with a skeleton staff so players get terrible standards of service when there are any problems.
CS make matters worse, by saying players "will receive a response within xx hours", without looking at the calendar first to see that "xx hours" is not at the weekend
Almost my ENTIRE weekend has been spent "trying again later" or waiting for a reply from CS. Very little actual play has been possible
Perhaps a rep can tell us what this "Microgaming Meltdown" was all about, and whether it has been fixed, or merely had the cracks plastered over, for the rest of the month.
MG DID have a major upgrade last week though, any connection