With wagering-statusbar I mean some kind of way the player can see how much they have fullfilled a wagering requirement like the statusbar at intercasino.
Wagerlogic has it, even RTG has it (actually decent software, I got a suprise). But why does the two most used software providers not have it? I can only speculate since it would be very easy to implement. It would save a lot of support from the casino just by the players being able to see for the themself instead of asking and all the trouble when a player has misunderstood the TC and making a withdrawal that was credited back to account.
Actually I only have one explanation and that is MONEY, the casinoes can change the TC after players have used a bonus and provide false information to the users. Here are two examples I have experiences myself. I will not mention the casino names, since that is not the important.
1) A very big (and good reputation, at least formerly..) playtech casino(not casinomeister accredited) gave me a 100$ bonus (I won a competition) with a wagering requirement. Playtech has 'comp points' so I could check how much I had wagered for myself and I know all the games I played counted as 100% wager. When I made a withdrawal (I had won some more), the 100$ was instantly removed from my balance and the rest was withdrawn. The casino of course kept insisting I had not full-filled wagering and would not refund the missing bonus money. It turned out several other players with similar bonus found out it was a sticky-bonus, which was a mistake from the casino. And of course I am pretty sure that was also the case with my bonus.
I never got the money back from the casino. (but the affilate casino portal site actually refunded the money to me!) This also raises the question why players not are warned and given 'second chance' at playtech casinos like at MG casinoes where they normally just credit the money back to the account in case the wagering is not fullfilled.
2) This happened at two different MG casinos (one of them casinomeister accredited), and I kind of believe it was not intentional, but also due to the software not being able to handle the wagering requirements.
I get a first 100% deposit bonus by depositing 100$. I now have a 4000$ wagering requirement over my head. Then I go bust very fast and balance is zero after wagering 1000$, which should clear the wagering requirement. Some days later I make a second deposit of 100$ and lets say the casino has a similar second deposit bonus (!). I then wager 5000$ which is over
the requirement 4000$ and make a withdrawal. After 1 week I then
get an email from support telling I had not fillfulled wagering. I log on to the casino and live support tells me I have wagered 6000$ of the 8000$ wagering requirement. So it is pretty obvious the first deposit bonus was not cleared. The live support fix it make me able to withdraw. Case over.. Almost.. Because the first time this happened I actually believed the casino or maybe I had missed something in the TC. I then fullfill another horrible wagering requirment that was actually a mistake by the casino before I withdraw and in this extended wagering process I lost money as expected in average. And my payment was 1 week delayed also.
Zoozie...
Wagerlogic has it, even RTG has it (actually decent software, I got a suprise). But why does the two most used software providers not have it? I can only speculate since it would be very easy to implement. It would save a lot of support from the casino just by the players being able to see for the themself instead of asking and all the trouble when a player has misunderstood the TC and making a withdrawal that was credited back to account.
Actually I only have one explanation and that is MONEY, the casinoes can change the TC after players have used a bonus and provide false information to the users. Here are two examples I have experiences myself. I will not mention the casino names, since that is not the important.
1) A very big (and good reputation, at least formerly..) playtech casino(not casinomeister accredited) gave me a 100$ bonus (I won a competition) with a wagering requirement. Playtech has 'comp points' so I could check how much I had wagered for myself and I know all the games I played counted as 100% wager. When I made a withdrawal (I had won some more), the 100$ was instantly removed from my balance and the rest was withdrawn. The casino of course kept insisting I had not full-filled wagering and would not refund the missing bonus money. It turned out several other players with similar bonus found out it was a sticky-bonus, which was a mistake from the casino. And of course I am pretty sure that was also the case with my bonus.
I never got the money back from the casino. (but the affilate casino portal site actually refunded the money to me!) This also raises the question why players not are warned and given 'second chance' at playtech casinos like at MG casinoes where they normally just credit the money back to the account in case the wagering is not fullfilled.
2) This happened at two different MG casinos (one of them casinomeister accredited), and I kind of believe it was not intentional, but also due to the software not being able to handle the wagering requirements.
I get a first 100% deposit bonus by depositing 100$. I now have a 4000$ wagering requirement over my head. Then I go bust very fast and balance is zero after wagering 1000$, which should clear the wagering requirement. Some days later I make a second deposit of 100$ and lets say the casino has a similar second deposit bonus (!). I then wager 5000$ which is over
the requirement 4000$ and make a withdrawal. After 1 week I then
get an email from support telling I had not fillfulled wagering. I log on to the casino and live support tells me I have wagered 6000$ of the 8000$ wagering requirement. So it is pretty obvious the first deposit bonus was not cleared. The live support fix it make me able to withdraw. Case over.. Almost.. Because the first time this happened I actually believed the casino or maybe I had missed something in the TC. I then fullfill another horrible wagering requirment that was actually a mistake by the casino before I withdraw and in this extended wagering process I lost money as expected in average. And my payment was 1 week delayed also.
Zoozie...