If you look at the terms at Metro casino it says
Play at any of our other games is permitted however please note that until you have met our wagering requirement by playing on our Progressive Slots, Keno and Money Wheel, any play on other games will NOT count towards the wagering obligation of the Welcome Bonus.
Outdated URL (Invalid)
It is obvious from the terms you can play any game you wish not for the wagering.I played Roueltte and slots and they confiscated my winnings, not honoring their own terms.
I got a reply from the Manager that this phrase is not related to the signup bonus but it says "towards the wagering obligation of the WELCOME BONUS.
"
Here is the answer I got from the Manager:
You have regrettably interpreted our rules incorrectly. The headline at the top of our Welcome Bonus page clearly states that there is a 100% Welcome Bonus on our Slots, Keno and Money Wheel games. Indeed, slightly further down the page we then invite you to "Make a purchase of between $25 and $500 and you'll receive a 100% match Welcome Bonus of up to $500 to enjoy on ALL of our Slot machines, Keno and Money Wheel".
Furthermore, we clarify the following on our full terms and conditions page, which are linked from the above page:
"If you wish to make a withdrawal before fulfilling the wagering requirement, please note that the bonus will be withdrawn from your winnings and also any part of your winnings that was won by use of any part of the bonus. This is in the interest of fair play considering the level of the bonus and that any wager on our games can return sizeable winnings."
In your case, you used the bonus to add to your deposit to win on French Roulette when the Welcome Bonus is for sole use on our Slots, Keno and Money Wheel. Therefore all winnings gained by use of the bonus on this excluded game are null and void. The fact that you went on to use your winnings to meet the wagering obligation on those games after you played with the bonus to win on French Roulette is irrelevant.
Therefore, we have today voided your winnings in the casino but, however, as we have noticed that you had accounts with our sister casinos, Jackpot Palace and Sunset Casino and similarly played excluded games there, in the interests of fairness we are returning via Neteller your two $500 deposits with those casinos via your account with Metro as one payment of $1,000.. This means of course that you will have now had all three of your deposits with our three casinos returned to you which we trust you will receive in good faith along with our above decision.
Regards,
Tom Lynch
Casino Manager
Metro Casino
I never withdraw before completing the wagering requirement so it is not applicable to me.
No more replies from the casino Manager
Play at any of our other games is permitted however please note that until you have met our wagering requirement by playing on our Progressive Slots, Keno and Money Wheel, any play on other games will NOT count towards the wagering obligation of the Welcome Bonus.
Outdated URL (Invalid)
It is obvious from the terms you can play any game you wish not for the wagering.I played Roueltte and slots and they confiscated my winnings, not honoring their own terms.
I got a reply from the Manager that this phrase is not related to the signup bonus but it says "towards the wagering obligation of the WELCOME BONUS.
"
Here is the answer I got from the Manager:
You have regrettably interpreted our rules incorrectly. The headline at the top of our Welcome Bonus page clearly states that there is a 100% Welcome Bonus on our Slots, Keno and Money Wheel games. Indeed, slightly further down the page we then invite you to "Make a purchase of between $25 and $500 and you'll receive a 100% match Welcome Bonus of up to $500 to enjoy on ALL of our Slot machines, Keno and Money Wheel".
Furthermore, we clarify the following on our full terms and conditions page, which are linked from the above page:
"If you wish to make a withdrawal before fulfilling the wagering requirement, please note that the bonus will be withdrawn from your winnings and also any part of your winnings that was won by use of any part of the bonus. This is in the interest of fair play considering the level of the bonus and that any wager on our games can return sizeable winnings."
In your case, you used the bonus to add to your deposit to win on French Roulette when the Welcome Bonus is for sole use on our Slots, Keno and Money Wheel. Therefore all winnings gained by use of the bonus on this excluded game are null and void. The fact that you went on to use your winnings to meet the wagering obligation on those games after you played with the bonus to win on French Roulette is irrelevant.
Therefore, we have today voided your winnings in the casino but, however, as we have noticed that you had accounts with our sister casinos, Jackpot Palace and Sunset Casino and similarly played excluded games there, in the interests of fairness we are returning via Neteller your two $500 deposits with those casinos via your account with Metro as one payment of $1,000.. This means of course that you will have now had all three of your deposits with our three casinos returned to you which we trust you will receive in good faith along with our above decision.
Regards,
Tom Lynch
Casino Manager
Metro Casino
I never withdraw before completing the wagering requirement so it is not applicable to me.
No more replies from the casino Manager