Resolved Max Cash Bandits 3 win at iNetBet!

[cappync]

Just played at iNetBet for the first time in a while and had a mega hit on CB3! Opened the main vault for 250 free spins on a $2.50 bet. Still had just under 100 spins left but I cashed out $5K so I’m not complaining!

 

[cappync]

And my payout was DECLINED because iNetBet has a maximum coupon bet of $5 and for some unknown reason the software allows you to exceed the maximum bet. Shady practices, if you ask me. Any reputable casino wouldn’t allow you to exceed the max bet size. Do better, @emily_hanson

You’ll never get my business again and I hope others are more careful. This is disappointing because I know other RTG casinos have fixed this issue

 

[slot_zombie]

Commiserations. Never seen a max win thread go downhill so quickly.

 

[cappync]

Yep. Sad really. I know I have no claim, but I just assumed all RTG casinos fixed this issue. $5 max bet is also ridiculous in my opinion but that’s another issue. Oh well. I just hope other learn from my mistake. Find a better place to play. INetBet can prevent this and they choose not to.

 

[cappync]

If they can prevent it and they don’t prevent it, should they be accredited here?

I know that other RTG casinos have put these measures in place to prevent violating the max bet size or playing games that would violate the T&C. I realize it's on me for not checking... but if they can put measures in place and they choose not to, that is just plain exploitation of the players.

@maxd @dunover Can you revise the title of this post, please? To indicate the win was denied?

 

[Webzcas]

And my payout was DECLINED because iNetBet has a maximum coupon bet of $5 and for some unknown reason the software allows you to exceed the maximum bet. Shady practices, if you ask me. Any reputable casino wouldn’t allow you to exceed the max bet size. Do better, @iNetBet Promos

You’ll never get my business again and I hope others are more careful. This is disappointing because I know other RTG casinos have fixed this issue

WHAT!? So at some point you were spinning over $5 a spin and it let you do so? That really does suck. Especially as the maximum bet whilst playing on a bonus with most RTG's is $10 a spin.

Really sorry to hear this news :-(

 

[cappync]

WHAT!? So at some point you were spinning over $5 a spin and it let you do so? That really does suck. Especially as the maximum bet whilst playing on a bonus with most RTG's is $10 a spin.

Really sorry to hear this news :-(

Thanks @Webzcas
I made bets of $6.25 and $7.50 to get through the playthrough after this big win. I also assumed $10 max and that the software would protect me. Every other RTG has fixed this. This is not accredited casino behavior in my opinion.

 

[Webzcas]

Thanks @Webzcas
I made bets of $6.25 and $7.50 to get through the playthrough after this big win. I also assumed $10 max and that the software would protect me. Every other RTG has fixed this. This is not accredited casino behavior in my opinion.

If it is any consolation, that is EXACTLY how I would play a bonus if I hit a big win, to try and get to the wagering requirement. I know we are always told to read the T & C's when accepting any bonus, but I wrongly thought as it turns out that $10 was the maximum spin allowed across the board when it comes to RTG casinos.

This truly does suck :-(

 

[cappync]

Here’s the other crazy thing, @Webzcas , their max bet rule IS $10 (like every other RTG)… except for deposit matches over 100%. Feels predatory to be honest. Their casino, their rules, I guess.

Maybe @emily_hanson can explain why?

 

[removedbyrequest-20240904]

Gosh, what a sad outcome
Honestly, posts like this and some of the stuff I have gone through recently make me reconsider altogether. Yeah, there's terms and conditions, as there should be, but there's no good faith from most operators anymore.

For example as a good faith, just deduct the remaining wagering balance from the balance at which the first violation happened; treat every spin after as a dead spin.

 

[cappync]

Gosh, what a sad outcome
Honestly, posts like this and some of the stuff I have gone through recently make me reconsider altogether. Yeah, there's terms and conditions, as there should be, but there's no good faith from most operators anymore.

For example as a good faith, just deduct the remaining wagering balance from the balance at which the first violation happened; treat every spin after as a dead spin.

I would love it if iNetBet and @emily_hanson could make that happen. Doubtful though. It works in their favor that a big hit doesn’t have to be paid out.

The thing is
1. The software could have prevented this from happening

2. The fact the max bet size is $10 for some bonuses and $5 for others is very dangerous and deceptive. Say you deposit with a 50% match, check the T&Cs and see $10 max bet. Then you bust out, deposit again and use 100% match… are you really going to check the T&Cs again?

A $5000 hit for me was life changing. Literally. So sad it went down this way. I’m heartbroken

 

[removedbyrequest-20240904]

I would love it if iNetBet and @emily_hanson could make that happen. Doubtful though. It works in their favor that a big hit doesn’t have to be paid out.

For sure it's most likely not going to happen, but that's my point with no good faith left in the industry. Absolutely there should be terms, 100%. But in your case, I can't see how any advantage was earned - which is what the rule is designed to protect.

I know a lot of people abuse casinos, but a bit of compassion can go a long way. At least I'd prefer to play at a site that I know puts the customer first, even if there's less glamorous bonuses, benefits, or range of slots.

Once again, congratulations and commiserations. I hope some good will is shown my friend!

 

[Savatage79]

Let me tell ya... I'm just sayin but I have noticed inetbets coupons the action is WAY more then normal and I've seen this happen one to many times... That royally sucks. They should totally have wager limiters on coupon play. Sorry man

 

[nisosbar]

Sorry to hear. It's so hard to get excited about wins on Inet or Kudos, because of this kind of BS. Other places have rules, too, but they are just crazy, so I have pulled away from playing there.

 

[Deanna]

This is why I never use a coupon; I would totally flip out if I had that kind of major win and my payout was denied because of a max bet spin. I'm so sorry this happened, I just can't imagine what that crash felt like.

 

[violet57]

So Sorry to hear this happened to you

 

[cappync]

So I wanted to give an update. After calming down and considering the very long (10+ years) relationship I’ve had with iNetBet, I decided to give them another chance. I had a big hit on Goldbeard ($900 on a $2 spin). I was extremely aware to not bet over $5 and just requested a cash out of $1500.

I will let you know how it goes. I just want to be transparent and tell the good as well as the bad!

 

[Avernite]

Honestly they should at least meet you halfway. Hope your next cashout goes well mate.

 

[cappync]

INetbet is still playing games. Even though I have been verified with them for over 10 years, they had me go through their online verification process on Friday. No problem. Now I wake up to an email saying they need a utility bill. Mind you… it’s been about 72 hours since I made the withdrawal request. So I sent that in the utility bill this morning.

I understand the need to verify accounts. It just feels like they are really not wanting to pay me… AGAIN

What’s next?

@emily_hanson
@iNetBet Promos

 

[cappync]

The saga continues. I just received an email saying my payout was denied. No reason was given. I spoke to Emily in the chat room and she told me that the cashier probably did not realize that I had already sent in my proof of address verification document. I had to resubmit my withdrawal request. This is getting absolutely ridiculous. I have been at the same address since 2006. I can literally provide 18 years of utility bills and mortgage payment. This casino is just denying and delaying payments for absolutely no reason and I can totally see this turning into a PAB. What in the world is going on at iNetBet?

It has now been 96 hours (4 full days) since my original request.

 

[cappync]

Is the rep here for inetbet still @emily_hanson ?

I was going to send her a message to get some assistance but she hasn't logged into CasinoMeister in almost a month.

 

[ChrisNobles]

Hi Cappy,
Sorry to hear you are having issues with them. I hit the exact same game, with a bet of 2.25. and opened the big vault!! I won just a little north of 3k. I requested a withdrawal on 9/30. I too was given the link to reverify and did so with no movement on my withdrawal request here on 10/2. I did reach out to the rep and will say that i had a reply almost immediately and said that they were "expieriencing delays with the withdrawal process" but he/she had escalated the issue to management, and apologized for the delay. So thats where i am. Thank goodness i was playing on a clean deposit. That said, if memory serves me correctly i have had to involve a rep for every withdrawal over the years. With the exception of 1 from Kudos Casino.... Im guessing its the old "delay the pay and they will play" Which works in their favor more time than it doesnt. Its a shame, as ive never seen a casino cashier that was "experiencing delays" with my deposits.

 

[cappync]

I still have not been paid. I know this withdrawal is clean, I made it a point to make sure I did not exceed the $5 max this time. All I hear is excuses from them. Their cashier is “backed up”. It will be processed “as soon as possible”. “We have no updates at this time.”

Mind you, their website states: “We utilise a batch system for sending BTC payments. Once we have approved your withdrawal the funds will be sent in the next batch. Batches are processed every six hours, seven days a week”

The catch here is that there is no timetable for how long it will take them to approve a withdrawal. A few days? A week?

I have been told over and over “you should have it in a few hours. Check back with us if not.”

I would love to get their reps help on this… but they haven’t been on since September 2nd.

 

[ChrisNobles]

The rep was just on as they replied to my PM. Do you have an active PAB on this? Dont they advertise payouts in under 24 hours...? I thought i had seen that ..

 

[cappync]

No I was hoping they would resolve this without a PAB.

@maxd , is it an appropriate time for a PAB on this?