Casinos

Casinos By Status

Popular Filters

By Banking Options

Games

All Games

Bonuses

Popular Bonus Filters

Forums

Popular Forums

Forum User Features

Complaints

Submit A Complaint (PAB)

PAB Rules and Guidelines

Browse PABs

Gambling News

Popular News Sections

About Us

About Us

Marty Davis - Gambling Wages rep trying to assist players

M

MartyDavis

Banned User
Joined
Apr 22, 2010
Location
Costa Rica
Hi Everyone,

I am posting for the first time on Casinomeister. I have been invited to join by members of the GPWA in order to help resolve player issues for Gambling Wages casino brands Cool Cat, Cirrus, POC, Club Player, Bingo Nights etc.

Regards,

Marty Davis
Sr. Marketing Manager
Gambling Wages
Skype: martydavis26
MSN: [email protected]
Email: [email protected]
Toll FREE: 1-800-549-7407
 
Hi Everyone,

I am posting for the first time on Casinomeister. I have been invited to join by members of the GPWA in order to help resolve player issues for Gambling Wages casino brands Cool Cat, Cirrus, POC, Club Player, Bingo Nights etc.

Regards,

Marty Davis
Sr. Marketing Manager
Gambling Wages
Skype: martydavis26
MSN: [email protected]
Email: [email protected]
Toll FREE: 1-800-549-7407
Click to expand...

Marty,

Welcome to the forum. You will have a very hard task ahead of you. Hopefully you can and will go the distance unlike many others before you, that have made promises and failed to follow through on them and put another nail in the coffin for your brand of casinos.

Here is hoping you can make a DIFFERENCE!

Silc
.
 
Hi Marty and welcome to the forum.

I certainly hope that players issues will be resolved not only with rogued RTG casinos, but with all of them. There are many ongoing concerns about lack of playtime, poor return after many sessions, dissapointing freespin/bonus rounds that are on the average, giving back less than a players wager or 10x players wager. There are also concerns regarding discrepencies in playthrough meters not functioning properly, RJ displaying different amounts going up and down without having been won, or only rising for instance $12 in a week.

It's bad enough that we are affraid to risk our money at a casino/casinos that are rogued, now many of us are becoming just as wary of risking our money with casinos that are reputable.

If there is the slightest possibility for you to address these concerns by consulting with the software provider themselves and finding resolution that will satisfiy not only the casinos, but the players as well, it would be greatly appreciated.

There are to many casinos and reps that are getting black eyes over issues that they may not even be responsible for and I for one would like someone like yourself that can go to the top to find these answers/solutions to this ever growing negative attitude that is and has been festering for a long while now between the players and the casinos.

I ask this because I believe that if these problems are showing up on reputable casinos, they are across the board on all of them.
Is this a possibility?
 
Admin Note

Hi All,

Just in case any members here are tempted - I just want to nip this in the bud before it happens: No flaming please. Let's keep this thread on the level, thanks!

Welcome to the forum Marty.
 
@Pina:

Thanks for the reminder about that thread, I have read it a couple of times before.:)

@ MartyDavis:

Welcome to the forum..maybe. I don´t know yet, but I hope so.:rolleyes: I don´t want to be rude but I have read too much bad things about some casinos.
I have some questions for you.

*Exactly which casinos/bingosites are you promoting?

*Do you know Christopher DiAngelo? He seems to send emails from a lot of casinos. Which casino does he work for?

*Have you in person checked previous player issues where players had been fooled? If so, are they paid now?

*How long time do you think is acceptabe between a players withdrawal request until he gets paid to NETeller?
I chose NETeller as an example because it´s not depending on anthing else than the casino.
I of course mean when all docs already are approved by the casino.

If you answer these questions I will probably have some more for you. Maybe a few suggestions and stories as well.
 
Mavin1 said:
I agree!!!! I would also like to add that when I did first start playing RTG many years ago, it was with Virtual and when I won I did get paid. :thumbsup:

The error I made one time was not reading the bonus rules and thus losing a small jackpot to the wagering requirements and max cashout rule. This was my own fault for not paying attention and it has happened plenty with any and all casinos.
Click to expand...


Would you still play there now? If you won an R/J by chance, how long do you think it would take them to pay you out?

Would you advise new online players to deposit there?

As a former player and one who has been fooled by this group in the past, i find it hard that any member here would give them a thumbs-up imho.

Im not knocking you at all as its your business where you like to play but newbies should be aware of this group and their reputation and if they are tempted by the outlandish bonuses and want to proceed playing there, then they have no one to blame but themselves, they will be back here bitching, i promise you that fact.

I know alot of good people who have worked for them in the past and are now at better casinos, i just find it odd that someone really wants or thinks they can change this group for the better.

It seems that Marty wants to help but so did Robert at the time, i wish him all the best but i have no kind words for this casino group.....sorry:(


Laurie
 
The thumbs up was for my past experience with this group, which was years before coming to a forum, I honestly never had any problems getting paid by them.

Would I play there again, well that would be my choice as I am pretty much not seeing any difference in Virtual RTG compared with any other RTG these days.

What I do see, is don't pick on the casino rep there because they haven't been proven guilty but pick on the casino rep here because they have.
Seriously, do we want a rep that will handle things or not, or just the ones that today you like, but tomorrow you may not.

Honestly, I really don't even care anymore, what anyone thinks of my opinion.
Why don't you just request Bryan give you a ban button, so all few of you who really get ticked at us with different opinions, can just ban us and be done with it.
 
Mavin1 said:
The thumbs up was for my past experience with this group, which was years before coming to a forum, I honestly never had any problems getting paid by them.

Would I play there again, well that would be my choice as I am pretty much not seeing any difference in Virtual RTG compared with any other RTG these days.

What I do see, is don't pick on the casino rep there because they haven't been proven guilty but pick on the casino rep here because they have.
Seriously, do we want a rep that will handle things or not, or just the ones that today you like, but tomorrow you may not.

Honestly, I really don't even care anymore, what anyone thinks of my opinion.
Why don't you just request Bryan give you a ban button, so all few of you who really get ticked at us with different opinions, can just ban us and be done with it.
Click to expand...


Mavin, your being over dramatic, i happen to like your posts and also you for that matter, im just trying to get a better understanding here about why this casino group is getting the time of day from some members.

If this dude can help get past players paid, im all for it, i just wont be having anything nice to say about them but i wont flame them, just speaking the truth is enough.

Virtual is not even in the same league nor class as Inetbet, Club World, Jackpot Capital, or Titan and others for that matter when it comes to taking care of players and paying them.

Whens the last time you saw a Virtual Rep post on this forum ?


A blast from the past, oh how things have changed, this is good reading right here:

https://www.casinomeister.com/forums/threads/ridiculous-offer-from-virtual.19926/
 
Can we all agree to give the guy a break for a little while since he was at least brave enough to register and make a post? My husband and I have a history with these casinos from a few years back...did we get paid? Yes...and I am not defending them...do we play there anymore..no...that is another story.

No one has to jump up and down and say they are the best and the brightest (we all have seen what happens when someone does and then wait a few months or weeks and the tide turns). We just need to see what he has to say and then what "actions" are taken to rectify the problems.

My 2 cents..my opinion only...just wait a while to tar and feather me:D
 
Well maybe im just wrong about this poor misunderstood group, i'll just mosey on over to POC and see if i still get that 500.00 free chip per month for life and maybe they will do one of those nice 300% bonuses for me as well or better yet, take a gander at some of those nice affiliates that promote them, i know there has got to be a gazillion of them as they sure are all over the internet.

Do ya think they might let me promote them:D, dang i could give away all kinds of ND bonuses and to think of all the money we could make off the newbie online players, shit we could make a killing(cha-ching)$$$$.

OH Crap, just thought about the spoil sports who would dare come between me and my hard earned money as it dang sure aint those clueless players, no one cares about them anyways, hell they are gonna spend it some where anyways.


What A Nightmare I was Having!!!!!!!!


I was stuck in Virtual hell having the most horrid nightmare, i was turning into a virtual groupie:eek::eek::eek:

Some one slap the shit out of me fast, i want to get back to Casinomeister land, where all is sane and good from rogues:D


Laurie
 
Admin Warning: thread derailment

Please do no derail the thread. Off-topic comments can be addressed elsewhere but not here.

The "hormone" discussion has been moved to here:
https://www.casinomeister.com/forum...affects-our-ability-to-think-correctly.37553/

jod5413 said:
If I remember correctly, you and Max have been a bit over the edge yourself this past year or so. Maybe it is sunspots? Or climate change? :D

What is the correct way to let a mod know they are being, oh you know, snarky and short tempered? ;)
Click to expand...

We get snarky when members have to be reminded to respect the ongoing conversations or to respect one another. This thread is a prime example.

If you feel the moderators are being short-tempered, you can always "report a post" and we'll review your comments :D

As for this thread, further derailment will be met with bad-ass snarkyness.

MartyDavis said:
Hi Everyone,

I am posting for the first time on Casinomeister. I have been invited to join by members of the GPWA in order to help resolve player issues for Gambling Wages casino brands Cool Cat, Cirrus, POC, Club Player, Bingo Nights etc.
Click to expand...
Okay, you've got our attention. You say you've been invited to join here by members of the GPWA - are they members here as well, or are they watching this thread to ascertain whether or not there are outstanding player issues?

It would be nice to see player issues resolved here. But you have taken on a casino group with a monster of a history. Players don't forget - neither do most webmasters. Good luck.
 
Last edited:
Well, Marty, I would like to ask you two questions.
1.- Why all the payouts has a two months delay? It is unacceptable.
2.- Could you post all the structure of the business? I ask for the brands which belongs to the same owner, like virtual casino group, and the relationship with another casinos like AceRevenueGroup. I think a company (specially one casino with rogue issues in the past) must be clear with its assets, its brands, and i suggest an audit for a third gruop like PwC, KPMG...
 
To anyone that knows the answer....

Why would a casino not want to try and be the best they can be?

I'm confused on this, and for the life of me I cannot understand.

Do you make more money ripping off players who will never return after being ripped off, or keeping players happy or even semi-happy that will stay playing? Personally I think it would be the latter.

This is a serious question because I really don't understand. I hope someone can show me the light.

Not to derail the thread of "hello" but this question kind of goes with why many people post the way they post about certain casinos.
 
BIGZEDBUD said:
My one simple question is how do the casinos that you represent can offer bonus coupons of 250% or more with no max cashout and no playthrough requirements. If this was legit, you be out of business in a second.
Click to expand...

Along those lines, I just got a 630% offer from Cool Cat in my email. Granted, this is for VIPs, which I'm not, but does anyone have any idea how hard it is to make rollover on 630%? The odds are almost 100% in the Casino's favor, and then you IF you make it you can only cash out 10x deposit, I believe.

Another thing I noticed recently is that these places, almost invariably do not have network jackpots machines like Jackpot Cleopatra's Gold, Aztec's Millions and the like. I would think that a casino must be part of a trusted group to be subscribed to that network. WR calculation in the cashier is non existant. You have to check with live support to find out if you have made it. That's another feature rogues have in common. I have no experience with CC casino but I remember when I was playing at Real Vegas, I could never ever get ahead of deposit and It occurred to me that maybe they were working out of a gaffed can. (extra value server array, if you know what I mean) :o These are arrays of servers which have been reprogrammed to ensure they never hit any big pays, in other words, gaffed. Good luck auditing one of them, but they have settings that even RTG doesn't know about.

BTW, welcome Marty. Your post brings hope, although it might be too late for this brand.
 
Anything is possible.
Reading the history of Sears & Roebuck Co., in the early days they ripped people off. They would take money by mail order and not deliver the goods. Eventually they became a reputable company. ;)
 
Well, many members here know others who have had problems because they FOOLISHLY played at these brands before they knew about their long standing reputation of being rogue.

We could use this as an opportunity to prove that they are STILL ROGUE, whilst at the same time offering them the chance to show that there really HAS been a miracle.

Others should be encouraged to sign up here, and see what Martyn can do for them. We will also expect that Martyn will co-operate with the formal PAB process for the brands he represents.

How far back can he go in addressing problems though, is this REALLY an attempt to set the record straight, or is there such a narrow remit that only NEW problems will be addressed.

The previous attempt by Gambling Wages was a whitewash. Although some 10K was reportedly paid out in settlements, one issue discussed at length here was the notorious confiscation of a 6K RJ from a member, even though the deposit she made when she won it HAD NO BONUS ATTACHED AT ALL!!!!!!!

They used the "F U clause" argument, and later she found that all her history HAD BEEN DELETED from the cashier to prevent evidence from being extracted that she HAD indeed met all the rules, EVEN THE F U CLAUSE ONE.

Marty, if you REALLY want to show that the brands have turned over a new leaf, offer to reopen this case (assuming the member still feels this is an issue), and tell her/us WTF happened.


EDITED - removed member's name, we all remember the issue anyway, but a later thread was closed at the request of said member, who didn't think she would ever make further progress with this casino group.

It DOES show though, that they do what they like, NOT what is correct. They are answerable to no-one, being based in Costa Rica, and operating on a COMPANY license, NOT a gaming license.

This is NOT the first time we have had the "turned over a new leaf" BS from them, nor is it the second, nor the third....... There is nothing to convince us that THIS "new leaf" is in any way different from those others, it is STILL the SAME character that OWNS these casinos, and it would take HIM to turn over a new leaf for any real progress to be made.
 
Sometimes I wonder what goes through these guys heads? :what:

Gambling Wages are their own worst enemy - they stick their heads up above the parapet only to get hammered away and then say "duh, wha'appened?".

As a rogue operator, there is a right way to offer assistance in a forum, and a wrong way. The right way is to contact the forum administrator requesting that you would like to address issues, whatever they might be; make an introduction, request information, and monitor the thread daily.

This is an example of the wrong way to do it. Post on a Saturday and vanish until a few days later to see what's up.
#1 - there will be too many questions to answer effectively.
#2 - there is a good chance that you're going to get beat up, the thread will be spiraling into various rants, and you will appear to be just another example of your company's lack of proper management.

You're shooting yourself in the foot with these attempts of rectifying whatever situation you're trying to get out of.

So - let's do this right. Get back in here and answer player issues. I'm PMing the guy now.
 
Marty will find a very harsh audience here I believe.

You'll notice it's mostly new members walking in the door screaming, "(Insert any Virtual Casino name here) casino won't pay me!" in their first post.

A lot of us played at one or more of the Virtual casinos when we first started playing online, before we knew any better. Most got burned and a few got paid (eventually) and the rest - like me - decided to quit playing after reading the stories from the people who got burned. I suppose it's possible that some of the long-time members here are secretly playing there and just not saying anything. But I doubt it.

(Wouldn't it be a trip to log into the forum one day and find a post by Pina saying "Cool Cat won't pay me!" :eek:) lol...The odds of that happening are just about as good as the Virtual Casino group turning straight.

I'm all for them turning over a new leaf, and I sincerely hope that this guy will actually deal with some of the player issues that have been raised. But walking in and saying "but it's different now" won't make anyone trust you with their dosh. We've seen this routine before.
 
I still cant fathom why anyone would believe that there would be even the slightest chance that Virtual would improve or change.

Its obvious their business model has been and continues to be succesful.

Personally any flaming a Virtual rep gets is called for, not that I would partake in it. Its not like you are forced to work there.

So giving them the benefit of doubt is playing into their hands. Once again.
 
Casinomeister said:
Sometimes I wonder what goes through these guys heads? :what:

Gambling Wages are their own worst enemy - they stick their heads up above the parapet only to get hammered away and then say "duh, wha'appened?".

As a rogue operator, there is a right way to offer assistance in a forum, and a wrong way. The right way is to contact the forum administrator requesting that you would like to address issues, whatever they might be; make an introduction, request information, and monitor the thread daily.

This is an example of the wrong way to do it. Post on a Saturday and vanish until a few days later to see what's up.
#1 - there will be too many questions to answer effectively.
#2 - there is a good chance that you're going to get beat up, the thread will be spiraling into various rants, and you will appear to be just another example of your company's lack of proper management.

You're shooting yourself in the foot with these attempts of rectifying whatever situation you're trying to get out of.

So - let's do this right. Get back in here and answer player issues. I'm PMing the guy now.
Click to expand...

AMEN :thumbsup:
 
spiderlegz said:
I still cant fathom why anyone would believe that there would be even the slightest chance that Virtual would improve or change.

Its obvious their business model has been and continues to be succesful.

Personally any flaming a Virtual rep gets is called for, not that I would partake in it. Its not like you are forced to work there.

So giving them the benefit of doubt is playing into their hands. Once again.
Click to expand...

Of course not. Not when their core business model is of being a criminal enterprise. A leopard does not change it's spots. The only way to stop their ongoing worthless reputation would be to burn it to the ground and write it off. Marty, if he has one ounce of integrity, has picked an undoable job and should go work somewhere else. I give him credit for coming here, but I don't think it took him longer than the first half dozen replies to realize he was in over his head. :eek:
 
In the past Mr. Green use to login and never say a word.
Ok I do have to say he did reply at times.
Don't be like him.
The only way to get to all the issues for players is to take part & help the one's that have issues with Gambling Wages.
Thank You
~T~

MartyDavis is offline
I-Gaming Industry Representative
Last Activity: Yesterday 12:24 AM
 
BingoT said:
In the past Mr. Green use to login and never say a word.
Ok I do have to say he did reply at times.
Don't be like him.
The only way to get to all the issues for players is to take part & help the one's that have issues with Gambling Wages.
Thank You
~T~

MartyDavis is offline
I-Gaming Industry Representative
Last Activity: Yesterday 12:24 AM
Click to expand...

I have a feeling we won't be hearing much from Marty anymore.
 
I'm curious why he stopped posting here: because of a lot of negative comments, or because he just realized how many issues he will have to resolve? :rolleyes:
 
SlotMonster said:
I'm curious why he stopped posting here: because of a lot of negative comments, or because he just realized how many issues he will have to resolve? :rolleyes:
Click to expand...
I think it's a little of the right hand not knowing what the left hand is doing.
 
Affiliates & Players have been screwed for years.
Marty sure came into a deep hole on this one and I sure wish him the best of luck too with his new job.
All I can say is Marty has a long road ahead of him to take on a new job with a group that has many bad tails about them and he probably not knowing what went on with this group in the past.
He will see now that for many years players & affiliates have been screwed over & over again.
You can never make a smelly shit smell good.
Maybe if they pay out the millions owned people may have other thoughts about this group.But I doubt it.

I wish you the best.
~T~
 
BingoT said:
Affiliates & Players have been screwed for years.
Click to expand...

Rather comical as to how you'd place affiliates ahead of players, kinda says a lot.

For those affiliates who promote these known clip joints that also get shafted, it should give them an idea on how players feel when they get shafted time and time again by the Virtual Casino Group rogues.

Anyway...Screw the rogue affiliates.

It's the players who are always on the losing end of the stick where VCG is concerned.

Besides this thread is on a players forum addressing player concerns.
It's got jack to do with affiliate issues and those who promote these clip joints.

Actually it's because of rogue affiliates that so many noobies gamblers get shafted in the first place!!!


Cheers

:)

Dave
 
Thanks Jetset…I can see that action is what is needed here. I am currently going through the 9 pages of posts and pulling out the specific questions, comments and concerns so that I can address them.

MD
 
WHAT A JOKE

You know its funny i called that number no answer hmm, How do we know if this is just a scam again to bring players back for more abuse and not being payed.Id rather stick with casinos i trust club world group and lock casino then deal with casinos that i wont get payed ive lost alot over the yrs in virtual never was payed always excuses and i havent played in yrs maybe 50.00 in 3 yrs no thanks Marty once a ponsy always a ponsy AND DO WE REALLY KNOW IF HIS NAME IS MARTY???
 
BingoT said:
Hey MartyDavis don't forget to look this over for the Player.
Thank You
~T~

https://www.casinomeister.com/forums/threads/hello.31036/
Click to expand...

Bingo T this is on my list!

diamondale said:
You know its funny i called that number no answer hmm, How do we know if this is just a scam again to bring players back for more abuse and not being payed.Id rather stick with casinos i trust club world group and lock casino then deal with casinos that i wont get payed ive lost alot over the yrs in virtual never was payed always excuses and i havent played in yrs maybe 50.00 in 3 yrs no thanks Marty once a ponsy always a ponsy AND DO WE REALLY KNOW IF HIS NAME IS MARTY???
Click to expand...

Diamondale...Please call me back, the line is open.
 
I wasn’t going to post anything unless Marty came back. But my main question is how far back in the past are you going to resolve player issues? You could spend a lifetime just dealing with the past problems.

What bothers me from reading Becky’s posts is why someone of your caliber would align themselves with the worst casino group of possibly all time. A casino group that has been fraudulent over and over yet periodically states it is turning over a new leaf. A casino group that anyone who has any information about would automatically throw a emailed bonus offer into their spam folder. The business runs like a spider trying to bring in new flies into a web of deceit.

Regarding affliates being paid. Why is that even an issue? That’s like someone stealing my ATM card and me caring that the bank gets its transaction charge. Ridiculous…
 
Hi All4greed –

Yes I am aware of the old history and as I mentioned before I will do everything I can to help players resolve those issue…I don’t know how far back I will be able to go but I took this job based on the understanding that the company is going to take measures so this does not happen in the future. I have a commitment from my top management team members to resolve all player issues ASAP and in the best possible manner.

MD
 
wow being an average player who just plays lsots for fun, and reads the threads on here i am amazed at how much this group is hated here...lol

i hope this guy can make a difference i use to like to pay there but stopped after reading all the complaints on here. but if i stop playing everywhere that has compaints against it on this site, i won''t have anywhere to play anymore.
 
The thing with this group is they they come sailing in with the same promise time and time again - we have turned over a new leaf and we are going to fix everything.

We had Virtual Ted and then someone else and then Robert and now Marty - all personable, intelligent and friendly people with decent reputations. But the line is always the same, and I suppose they are being told by upper management that this will really happen, that they get carte blanche if they come on board, that management will take care of all issues brought to them and so forth.

Same thing JTodd was told when he went on a mission to get players paid and failed.

That may work once, and it may work twice, but after that it is met with suspicion by everyone.

I have known Marty in the past and he is a good guy in my book, and just maybe he will be able to actually achieve what he set out to do. But I doubt it.
 
dominique said:
The thing with this group is they they come sailing in with the same promise time and time again - we have turned over a new leaf and we are going to fix everything.

We had Virtual Ted and then someone else and then Robert and now Marty - all personable, intelligent and friendly people with decent reputations. But the line is always the same, and I suppose they are being told by upper management that this will really happen, that they get carte blanche if they come on board, that management will take care of all issues brought to them and so forth.

Same thing JTodd was told when he went on a mission to get players paid and failed.

That may work once, and it may work twice, but after that it is met with suspicion by everyone.

I have known Marty in the past and he is a good guy in my book, and just maybe he will be able to actually achieve what he set out to do. But I doubt it.
Click to expand...

Thank you Dominique today has been long and hectic, I have delt with specific player issues today and working on responding to earlier posts. I'm trying to do my best.
 
bonustreak said:
Just in case anyone was wondering this is meant as a figure of speech and no more :)

Thank you Marty for admitting that the PR thing was put way before the horse and I will give you kudos on how your handling this situation, I really hope your being paid well for this massive battle you have ahead of you.
Click to expand...

LOL! Thanks, I'm hanging in there!
 
But dang~it, they all seem to have simply forgot about the players and seem to be speakers that are more focused on SEO and Marketing and Industry Strategies....gosh darn~it Robwin:
Click to expand...
I guess the cart is before the horse again...as in marketing for instead of retaining the players they already have..how dumb is that?

No wonder there has been a mass movement of players away from online gambling...the casino have forgotten who pay their bills..what a group!

.
 

Users who are viewing this thread

Total: 1 (members: 0, guests: 1)

Accredited Casinos

Read about our rating system and how it's done.
Back
Top