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Lucky Emperor Casino: resolved

Discussion in 'Online Casino and Poker Complaints - old section' started by lumpur, Jun 5, 2005.

    Jun 5, 2005
  1. lumpur

    lumpur Dormant account

    Occupation:
    Engineer
    Location:
    Indonesia
    I have an account at Lucky emperor casino. I made deposit via moneybookers at June 3rd as much as $100. They offer free $10 bonus plus 100% matching bonus $100. So I redeem this bonus at casinorewards and playing with $210. Few hours later they locked my account!! I don't care what they reason but when they closed my account I still have $201 in balance so I still have $91 from my deposit. I am asking for refund and send e-mails to their support but no answer for over 48 hrs! Could anyone in this forum help me to get my money back?? Thanks :(
     
  2. Jun 5, 2005
  3. bpb

    bpb Banned User - repeated violations of rule 1.14 (tr PABnorogue PABnonaccred

    Location:
    Haverhill
    Lucky Emperor is part of Casino Rewards. I guarantee that they didn't STEAL your money. Call them on the phone. Perhaps you are playing from a restricted country. I am 100% sure that you'll get your money back if you didn't do anything fraudulent.
     
  4. Jun 5, 2005
  5. lumpur

    lumpur Dormant account

    Occupation:
    Engineer
    Location:
    Indonesia
    Yeah I hope so! I dont want to make an international call because the cost may be equal to what I have left in my account. I am waiting for their live chat to online because I have sent several e-mails and no reply!
     
  6. Jun 7, 2005
  7. lumpur

    lumpur Dormant account

    Occupation:
    Engineer
    Location:
    Indonesia
    Finally got my refund today thanks :thumbsup:
     
  8. Jun 7, 2005
  9. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Did they state why your account was closed?
     
  10. Jun 7, 2005
  11. chuchu59

    chuchu59 gambling addict CAG PABnonaccred

    Occupation:
    EXECUTIVE
    Location:
    SOMEWHERE IN ASIA
    I do wonder whether the deposit he got back was $100 or $91. There is a big difference,though not in monetary terms.
     

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