Lottomart Pending Withdrawal

[andysbetting1187]

Morning all,

Hope everyone is well. Has anyone had any issues with pending withdrawals from Lottomart? I joined up with them earlier this month, had numerous withdrawals and no issues (usually processed very quickly). Currently have 2 pending withdrawals that have been sat there for nearly 12 hours now. I did try contacting live support but no response (possibly due to the time of night)

Any help appreciated (as always)

 

[Betreels Casino & Sports]

Hi,

Did you contact the Lottomart rep, Mark? Click here to send him a PM.

 

[SlotsGuy]

Morning all,

Hope everyone is well. Has anyone had any issues with pending withdrawals from Lottomart? I joined up with them earlier this month, had numerous withdrawals and no issues (usually processed very quickly). Currently have 2 pending withdrawals that have been sat there for nearly 12 hours now. I did try contacting live support but no response (possibly due to the time of night)

Any help appreciated (as always)

The payments team have the old fashioned traditional office hours of Monday-Friday 9-5, Doris will come into the office to manually make payments many players will be in front of you. Sounds like you've won either a larger amount or you've been selected for a quick manual review.

 

[Jono777]

@Mark_Lottomart

 

[Mark_Lottomart]

Apologies no idea how I missed this thread, I don't seem to get alerts when tagged any more either. Checking for you now @andysbetting1187

Edited to add: I can see these were processed this morning for you. They had gone for a manual review as per payment policy, sorry for the short delay. 10hrs for withdrawal is well above our target but unfortunately we can't always process as quickly as we'd like.

 

[andysbetting1187]

Apologies no idea how I missed this thread, I don't seem to get alerts when tagged any more either. Checking for you now @andysbetting1187

Edited to add: I can see these were processed this morning for you. They had gone for a manual review as per payment policy, sorry for the short delay. 10hrs for withdrawal is well above our target but unfortunately we can't always process as quickly as we'd like.

No worries sir, thank you
Got back from work and realised all been processed but thanks for checking much appreciated

 

[Mark_Lottomart]

The payments team have the old fashioned traditional office hours of Monday-Friday 9-5, Doris will come into the office to manually make payments many players will be in front of you. Sounds like you've won either a larger amount or you've been selected for a quick manual review.

I know this was intended as a joke but I’d be silly not to point out that Doris actually works 24/7 7 days a week. She’s a hard worker!

 

[SlotsGuy]

I know this was intended as a joke but I’d be silly not to point out that Doris actually works 24/7 7 days a week. She’s a hard worker!

lol.

Well it's about time these payment teams put in 24 hour shifts. Other casinos please take note.

 

[Webzcas]

Hey @Mark_Lottomart I'll look into the issue with not getting emails notifying when you have been tagged

 

[Mark_Lottomart]

Hey @Mark_Lottomart I'll look into the issue with not getting emails notifying when you have been tagged

Cheers buddy not sure what it is, I’ve ticked all the boxes!

 

[odilechiranan]

@Mark_Lottomart Hello there, I have won some prizes today and I withdraw my winning prize but it said Pending for quite sometime now. What should I do? As I’m so worried if I would receive it or not. Thank you for your time. You can email me back on *snip* thank you.

 

[dunover]

@Mark_Lottomart Hello there, I have won some prizes today and I withdraw my winning prize but it said Pending for quite sometime now. What should I do? As I’m so worried if I would receive it or not. Thank you for your time. You can email me back on *snip* thank you.

Please don't publicly post personal info like e-mail addresses! Thanks.

You can do this privately via the messaging system.

 

[Mark_Lottomart]

@Mark_Lottomart Hello there, I have won some prizes today and I withdraw my winning prize but it said Pending for quite sometime now. What should I do? As I’m so worried if I would receive it or not. Thank you for your time. You can email me back on *snip* thank you.

Please PM your email address and I’ll take a look.

 

[geanina]

I been waiting 8 days for my withdrawal, I been told my account is under review bit why 8 days??? And i haven't received any withdrawal! That's impossible please someone help

 

[Webzcas]

Pinging the rep @Mark_Lottomart for you, Welcome to Casinomeister by the way

Mark is one of the best reps we have on the forum, so I am sure he will help resolve any issue you may have.

 

[Mark_Lottomart]

I been waiting 8 days for my withdrawal, I been told my account is under review bit why 8 days??? And i haven't received any withdrawal! That's impossible please someone help

Please PM your email address and I’ll take a look.

 

[Mark_Lottomart]

Please PM your email address and I’ll take a look.

Can I assume your withdrawal has been paid as I don’t have any messages from you.

 

[cfoxcro]

Morning guys, I have a couple of withdrawals pending and have been waiting about a week. Is it usual that it takes this long to verify account? They asked for my pay slips but I’ve recently become self employed so send my business statement also. Will I ever get my pending withdrawals?!

 

[pereblue]

Morning @cfoxcro , feel free to DM @Mark_Lottomart , he is one of the Best Casino Reps you can find at CM.

Salut!

 

[cfoxcro]

Morning @cfoxcro , feel free to DM @Mark_Lottomart , he is one of the Best Casino Reps you can find at CM.

Salut!

I’ve tired. It won’t let me send a DM?

 

[pereblue]

Im sure mark will contact you soon.

 

[Luigii0192]

Morning guys, I have a couple of withdrawals pending and have been waiting about a week. Is it usual that it takes this long to verify account? They asked for my pay slips but I’ve recently become self employed so send my business statement also. Will I ever get my pending withdrawals?!

Exactly the same issue I’m currently having minus the self employed part, withdrew 1st and 2nd sept and still awaiting enhanced verification, I’ve called, used live chat and even sent a complaints email, but nobody seems able to give me any kind of update or anything

 

[L&L-Jan]

I’ve called, used live chat and even sent a complaints email, but nobody seems able to give me any kind of update or anything

I understand it is frustrating. But in their defense: a contact moment results in agent being taken away from review to asnwer your questions. With other words: causing more delays, not only for your review but also for others customers.

If your genuine, you have nothing to fear.

 

[Luigii0192]

I understand it is frustrating. But in their defense: a contact moment results in agent being taken away from review to asnwer your questions. With other words: causing more delays, not only for your review but also for others customers.

If your genuine, you have nothing to fear.

Appreciate the reply and yes certainly genuine, I understand it takes agents away from the reviewing however when speaking with Lottomart, according to them it’s a different team that do the review's and not the agents that deal with enquiries if you like from what I can gauge maybe I’m wrong there entirely

 

[cfoxcro]

Very frustrating! I still haven't heard a thing from them. Waiting for £950 withdrawal!

 

[Mark_Lottomart]

I’ve replied to your message. Cheers.

 

[Luigii0192]

I’ve replied to your message. Cheers.

Hi mark, tried to also send you a direct message but unable to do so as it wont allow me to send any messages on here

 

[Luigii0192]

@cfoxcro have you gotten anywhere with yours yet?

 

[cfoxcro]

@cfoxcro have you gotten anywhere with yours yet?

Nope. They just keep asking me for more information. I’m self employed and they questioned where my tax return was….. I told them that I don’t file until end of tax year, you would think that they would know this! Problem is I’ve only been self employed for a couple of months. But have sent all account to them….. just a waiting…..

 

[Luigii0192]

@cfoxcro messaged you mate

 

[Webzcas]

Hi mark, tried to also send you a direct message but unable to do so as it wont allow me to send any messages on here

Just to add why this is. When you first sign up and open an account on the forum, you are unable to send direct messages to other members until you have made I believe 5 posts. After your 5th post you should be good to go.

 

[SYPlayer95]

Nope. They just keep asking me for more information. I’m self employed and they questioned where my tax return was….. I told them that I don’t file until end of tax year, you would think that they would know this! Problem is I’ve only been self employed for a couple of months. But have sent all account to them….. just a waiting…..

I understand that bit is frustrating. If you've only been self employed for a couple of month, then this income will form part of your 25/26 tax year. Not due to be received by HMRC until 31 January 2027!

You'll have to provide something else I think, otherwise youll have a long wait

 

[abbielou10]

Hi can anybody help I’ve been playing with Lottomart for a while had no issues with withdrawals my accounts under standard verification all my documents have been uploaded , bank statements etc haven’t had any updates been a few days since I’ve requested the withdrawal

 

[Webzcas]

You can send their rep Mark a PM --> @Mark_Lottomart

 

[abbielou10]

You can send their rep Mark a PM --> @Mark_Lottomart

I’ve just joined the forum and it’s not letting me private message is there any other way I can contact @Mark_Lottomart

 

[Webzcas]

After your third post you should be able to send PM's. I believe Mark has seen your post now as well.

 

[abbielou10]

Okay thank you for helping