live chat

[mommame]

First off......Hi everyone, this is my first post. I usually lurk......... However..this was too funny to not share and ummm yeah a "little" frustrating! To clarify a bit Lucky Palms had sent me an email this morning and gave me a free ND 10.......After I claimed that. I seen I had new email, went to the email box and they had sent me an email saying they had gave me the bonus.but I got the same email 44 times.........thinking there was a glitch in their system I contacted live chat to say WTH?.........chat below

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Thank you for contacting us at our 24X7 Live Support. You are chatting with Sarah. How may I assist you?
Sarah: Hello, Welcome to Lucky Palm Casino!
dswartz: just redeemed a coupon...you sent an email to verify that...........
dswartz: I got that email 44 times!!!!!!!!!!!!!
Sarah: which one please ?
dswartz: Coupon Redeemed - By Admin
Sarah: what is the code ?
dswartz: code?
Sarah: i dont understand you
dswartz: hmmm I don't know how else to tell you
dswartz: The email sent
dswartz: to verify
dswartz: the bonus I claimed
dswartz: came to my email
dswartz: 44 times!!!!!!!
Sarah: you have reedmed free 25 once
Sarah: and free 10
dswartz: nooooooooooooooooooooooooooooo
Sarah: now if you want to get a bonus
Sarah: you need to make a deposit
Sarah: yes please
dswartz: nooooooooooooooo not what I am saying
Sarah: dswartz is your user name ..right ?
dswartz: PLEASE read what I wrote
dswartz: yes
Sarah: then
dswartz: >
dswartz: ?
Sarah: do you want free money or you want to make deposit ?
dswartz: are you giving me a free no deposit bonus?
Sarah: no
dswartz: because that is not what I was asking for...I am TELLING you there is a problem in your system
Sarah: that is why i am telling you
Sarah: that you need to make a deposit now
dswartz: it is sending out 44 emails instead of ONE
dswartz: is there any one else there I can speak to?
Sarah: i am sarah
Sarah: the manager
Sarah: email has been sent out to all the players
Sarah: and its an automated sysytem
dswartz: omg and you can't understand what I am saying?
Sarah: since you have already reedemed free money twice
Sarah: now you need to make a deposit
Sarah: \if you deposit today
dswartz: Ma'am.......YOU NEED TO CONTACT whoever works on your system
Sarah: i will give you
dswartz: there is a glitch
dswartz: it should not be sending out 44 emails
dswartz: I am telling you there is a problem within your email system
Sarah: ok
dswartz: I am not making a deposit nor asking for anything
Sarah: i will work on that
Sarah: \sorry for the inconvinience
dswartz: omg thank you VERY much
Sarah: \if you deposit $100 ican give you 100% bonus on that with no playthrou , with no max cash out
Sarah: and with 100% moneyback in case you lose
dswartz: please stop!!
dswartz: ALL I wanted was to let you know
Sarah: ok
dswartz: there is a problem
Sarah: ok
Sarah: ok
dswartz: please get someone to fix it
Sarah: sure
dswartz: thank you
Sarah: will do so

 

[suzecat]

OK ..... did you deposit?

 

[jod5413]

Oh, and I am curious? What casino was this that has a twit as a manager?

 

[suzecat]

Oh, and I am curious? What casino was this that has a twit as a manager?

Lucky Palms.

 

[Dinahnana]

Lucky Palms.

Enough Said

 

[Brooklyn]

Enough Said

Exactly

 

[chuchu59]

I didnt reach the magical figure of 44 but they must have been close to a dozen emails sent to my inbox (now junk). Seeing that it was from Lucky Palm, didnt even bother opening it.

 

[mommame]

OK ..... did you deposit?

Heck NO!!! lol Only went there for the freebies