wintermare
Dormant account
- Joined
- Feb 26, 2009
- Location
- scotland
here is the conversation,but the just of it was two things:
1,i played the new summer holiday slot (set on autospin to stop on a win) it went for 68 spins at 5 a shot before i checked it . this just doesnt happen. Its a 100 line slot with only a 750 jackpot.
2. I only deposited 37 but i played through 2,117.80 gbp and still never met the playthrough.
maybe im crazy but this seems really high for microgaming.
here is the chat.
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"You are now chatting with 'Josh'
you: hi there,
Josh: Hello. How may I assist you?
you: i seem to have a problem with the new slot summer holiday
you: login session 439204,from transaction 310 -378 .there was only 1 hit on the slot?
Josh: Kindly hold on for a moment. Thank you.
you: i was mostly playing 5 per shot!
Josh: I am checking the transactions now.
you: for a 100 line slot with only a 750 jackpot thats very bad odds
Josh: I will forward your input to our casino team. We will get back to you by e-mail once they have investigated.
you: thank you ,can you please tell me what my total playthrough was in all games
Josh: Just for today?
you: please, just for today by my recogning i must have played through over 2500 on a 37 deposit
you: and for some reason i still never made any playthrough,im new to this casino but thats not like other ones where the playthrough is perhaps 20x or 25x
Josh: I am checking this. Thank you for holding.
you: ok thanks
Josh: You have wagered 2,117.80 gbp today, flushing 60 gbp from your bonus balance to your cash balance.
you: can you please tell me why the playthrough was so high
you: is it like that normally or was there an error
you: i could understand it being even 1600 that would be around 40x
you: i only found this as i always do playcheck after each session
Josh: I think it is normal, but it depends on what games you play. I am having a look at your playcheck now."
ps.i only play slots and not even the clasic ones
1,i played the new summer holiday slot (set on autospin to stop on a win) it went for 68 spins at 5 a shot before i checked it . this just doesnt happen. Its a 100 line slot with only a 750 jackpot.
2. I only deposited 37 but i played through 2,117.80 gbp and still never met the playthrough.
maybe im crazy but this seems really high for microgaming.
here is the chat.
Please wait for a site operator to respond.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
"You are now chatting with 'Josh'
you: hi there,
Josh: Hello. How may I assist you?
you: i seem to have a problem with the new slot summer holiday
you: login session 439204,from transaction 310 -378 .there was only 1 hit on the slot?
Josh: Kindly hold on for a moment. Thank you.
you: i was mostly playing 5 per shot!
Josh: I am checking the transactions now.
you: for a 100 line slot with only a 750 jackpot thats very bad odds
Josh: I will forward your input to our casino team. We will get back to you by e-mail once they have investigated.
you: thank you ,can you please tell me what my total playthrough was in all games
Josh: Just for today?
you: please, just for today by my recogning i must have played through over 2500 on a 37 deposit
you: and for some reason i still never made any playthrough,im new to this casino but thats not like other ones where the playthrough is perhaps 20x or 25x
Josh: I am checking this. Thank you for holding.
you: ok thanks
Josh: You have wagered 2,117.80 gbp today, flushing 60 gbp from your bonus balance to your cash balance.
you: can you please tell me why the playthrough was so high
you: is it like that normally or was there an error
you: i could understand it being even 1600 that would be around 40x
you: i only found this as i always do playcheck after each session
Josh: I think it is normal, but it depends on what games you play. I am having a look at your playcheck now."
ps.i only play slots and not even the clasic ones