Leovegas experiences ?

[polli123]

Well, that´s not LeoVegas. It is just the probability.

 

[tanga]

i tried the 1st deposit and startet with 150, played all kind of netent slot. hundreds of rounds and always alot of 2 Scatters, but never 3 !
all in all i lost the whole money within one hour.

no reason for me to play at Leo again...

Why not? No fault of the casino that you lost, that's gambling.

 

[lausitzer28]

you can walk Netent in their ass. I say Netent is ridiculous and rigged and i know thats the truth. to believe anything is random is like believing the governments wants the best for us.

 

[Tirilej]

you can walk Netent in their ass. I say Netent is ridiculous and rigged and i know thats the truth. to believe anything is random is like believing the governments wants the best for us.

Did you lose?

I assume you won't play anymore games from Netent then,
because that would make you look even more ridiculous than they do to you

 

[Robin]

I have recently tried Leo Vegas and my opinion is that it works quite fine playing in the mobile but on the computer I would not say the same. It's pretty standard casino; they don't have anything special but it's quick when withdrawing money. So, quite OK.
Cheers,

 

[charleyx]

Regular free spins, no big layouts yet but seem to be playing fairly.

 

[chrisigissi]

I´ve had a good experience to leo vegas; got some free spin and won a small amount..go to doa (my favorite one) hit 5 scatters really unaspectet soon (no screenie sorry, was on 9 cent bet (the lowest one)). Met the wagering and could cashout 150 Talerchen (Euro) to
my neteller account. The win was yesterday night and the money arrived today afternoon ( thanks a lot to leovegas )
Still some money on account to play with and this evening again...no not 5 scatters on doa ... but could again cashout 100 Eur from
doa. I think they would be on my neteller tommorrow, latest the day later...
So, thank you at leo vegas, you are a good casino.

Sodele entschuldigung für mein schlechtes Englisch
- sry for my bad english, i´m a bit tired.. I wish you all a good night -
and do not make a casino bad, because you´ve had no luck in gambling
wish you all a good night

best regards
chrisi from the lovely moselle rive

 

[chris87]

Chrisigissi's right of course, because your luck's not so good doesn't necessarily mean that the casino's not so good!

However, I'm also having some very poor luck at Leovegas. Well over £1k down in fact, my fault of course for getting hooked on Netent (I find Starburst very addictive compared to other slots for some reason!) What IS under the casino's control however is how they interact with their customers. Usually after a bad streak I cheekily ask for a bit of help e.g. a deposit bonus or similar, which I did with Leovegas. Their offer was £10, 1% of my losses! Ok, well every little helps I suppose.

The next day a 25% deposit bonus was offered to all customers up to £100. I incorrectly assumed that this could be over a number of deposits like some casinos, and not just the first deposit. My error of course, ok, yes, my fault again, but when I queried it with CS they were terse to say the least.

I guess all I'm saying is that this casino could be a little more sympathetic to their customers, especially when they're on a bad streak!

 

[hoff1985]

Yes they are rigged... 32Red is also rigged!! I deposited there 10$ half a year ago and didn't win 500'000$. I hate those cheaters! ;-)

 

[datch]

I started playing there a few days ago and everything seems to be ok. Received my withdrawal after 4 hours (account not verified).

Greets

 

[SubzeroWins]

I play at Leo and in my experience it is a solid brand like most netent casino's. One thing that I havent managed to figure out tho is how the VIP system works. I'm already at level 6 and still have absolutely no frikkin' idea what that means But it's probably got to do with the amount of free spins that you get or something

 

[miso]

I play at Leo and in my experience it is a solid brand like most netent casino's. One thing that I havent managed to figure out tho is how the VIP system works. I'm already at level 6 and still have absolutely no frikkin' idea what that means But it's probably got to do with the amount of free spins that you get or something

Yeah, I`ve sent them an email about it.

The levels go up to 49 and it`s pretty useless until they have the VIP program in place, which should
be very soon. Then you get free spins, dep bonuses and all the usual stuff depending on your level.

(or, in my case, not a flying feck because I`m from Ireland )

 

[chris87]

Yeah, I`ve sent them an email about it.

The levels go up to 49 and it`s pretty useless until they have the VIP program in place, which should
be very soon. Then you get free spins, dep bonuses and all the usual stuff depending on your level.

(or, in my case, not a flying feck because I`m from Ireland )

I was wondering the same so I asked CS and they sent me the following mail-

Thank you for contacting us.

The VIP level indicates how much you have played at LeoVegas. You will be eligible for different offers and bonuses depending on what level of VIP you have. The highest level you can reach is 99, and the lowest is 1. Furthermore, a high VIP level will be prioritized in our Customer Support line.

We are currently working on improving our VIP levels, and we hope that you will be satisfied in the future.

Was interested in the comments about prioritisation on CS support!

 

[Tirilej]

a high VIP level will be prioritized in our Customer Support line.

Was interested in the comments about prioritisation on CS support!

I can't say that I like that. Every player should be treated as important to them when it comes to support.
I'm in the bottom and have only reached level 2.
97 to go before I get any attention then

 

[chris87]

I can't say that I like that. Every player should be treated as important to them when it comes to support.
I'm in the bottom and have only reached level 2.
97 to go before I get any attention then

I agree, it's a strange rule.

 

[maphesto]

Those VIP levels aren't that strange. At many casinos you definately can't know how to become a real "VIP". Many casinos pay more attention to a VIP member and they assign you a personal VIP manager. It's probably the same way here.

I think a higher vip level at LeoVegas means more bonus/freespin offers. Only play with real money (or bonuses with cleared WR) can raise that VIP Meter.

I can tell you that you have to play a lot to even raise that meter to 30...I'm at 11 or something and I receive some freespins and bonus offers quite often. To me, it's ok when a highroller gets more attention at a casino, it's worse when some players get less bonuses etc. than the ordinary member (read bonus ban) because the house edge should do that work for the casino.

 

[Tirilej]

Those VIP levels aren't that strange. At many casinos you definately can't know how to become a real "VIP". Many casinos pay more attention to a VIP member and they assign you a personal VIP manager. It's probably the same way here.

I think a higher vip level at LeoVegas means more bonus/freespin offers. Only play with real money (or bonuses with cleared WR) can raise that VIP Meter.

I can tell you that you have to play a lot to even raise that meter to 30...I'm at 11 or something and I receive some freespins and bonus offers quite often. To me, it's ok when a highroller gets more attention at a casino, it's worse when some players get less bonuses etc. than the ordinary member (read bonus ban) because the house edge should do that work for the casino.

Well, there we see the difference immediately.
I don't get a single email or offer at all. I'm so...not...important to them

 

[thebigs]

Dissapointed

I have to say i had been enjoying this casino very much.
I am on level 10 vip but due to me being in Ireland it is sadly of no benefit to me as they do not offer any bonus/free spins outside the stated countries which are very few.
I knew i would miss out on the welcome bonus free spins but did not believe i would be excempt from other offers.
Never mind plenty other casinos in the sea as they say.

 

[Slotaholic]

I have tried them and i like the casino.
I think that the support is good and the withdraw time is quick, even during the weekend.

I give them

 

[maphesto]

I have to say i had been enjoying this casino very much.
I am on level 10 vip but due to me being in Ireland it is sadly of no benefit to me as they do not offer any bonus/free spins outside the stated countries which are very few.
I knew i would miss out on the welcome bonus free spins but did not believe i would be excempt from other offers.
Never mind plenty other casinos in the sea as they say.

Ask their rep, you have shown loyalty and therefore you might be able to get bonuses. I know that cm members from bonus restricted areas have been able to do so at other casinos.

 

[miso]

Ask their rep, you have shown loyalty and therefore you might be able to get bonuses. I know that cm members from bonus restricted areas have been able to do so at other casinos.

No rep for Leo yet

I hope they come on board at CM at some point. Like the place so far, especially the quick deposits
(no need to confirm CVC, no Verified by Visa popup). But being from Ireland too, I get jack for
my loyalty.

 

[thebigs]

Customer Service

Ask their rep, you have shown loyalty and therefore you might be able to get bonuses. I know that cm members from bonus restricted areas have been able to do so at other casinos.

I spoke to the customer service regarding what is the point in having vip level if at the end of the day it is of no benefit to me.
I was told that other countries may be added later.
Apart from that issue though i have no complaints at all about them except i would like to see a few more microgaming slots added.
They are very quick at paying out and customer service is quick and cheery.
Hopefully they will look into this.

 

[jjezebel37]

Took 50% reload bonus but was up about £150 without touching bonus.

First cashout so i'll see how long it takes.

Ps. really like the idea if you hit something you can forfeit bonus.

 

[asadzareef89]

Took 50% reload bonus but was up about £150 without touching bonus.

First cashout so i'll see how long it takes.

Ps. really like the idea if you hit something you can forfeit bonus.

Go on live chat and ask them how long it takes, when i did that on my last 3 withdrawals there they were approved within a minute while i chatted as live chat representatives at leovegas can approve withdrawals aswell, no excuse like wait for an answer from finance team

So they say its normally approved in 3 hours so if its more than that for u, go to live chat and they will sort it out

 

[jjezebel37]

Go on live chat and ask them how long it takes, when i did that on my last 3 withdrawals there they were approved within a minute while i chatted as live chat representatives at leovegas can approve withdrawals aswell, no excuse like wait for an answer from finance team

So they say its normally approved in 3 hours so if its more than that for u, go to live chat and they will sort it out

thanks,i'll ask in the morning as i had a withdrawal last week and i reversed and lost